We have worked with the Black Nova team with our various websites and our Microsoft packages for a number of years. We have found them to be efficient, responsive, helpful and cost effective. They are... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We used Blacknova to build a new website as ours had become outdated and slow. They used some of our original content with their new design and features. We were very happy with the finished site.
Very happy with the professional service we have received. A fully functioning modern online shop was created to our spec and any queries responded to quickly and efficiently. We have now transferred... See more
Danielle and the team are an extremely friendly and helpful group. They're responsive as soon as you email them and if there's something that they don't know about all thing tech, then it really isn... See more
Company details
Written by the company
Black Nova supports small businesses, sole traders, and individuals with websites, hosting, digital services, and reliable technical support. We create a friendly, approachable space where you can get help with everything from website design and hosting to email setup, domain management, and everyday technology challenges. We simplify the technical side of running a business, ensuring your website, email, and digital tools work smoothly and effectively for you. With a wide range of services, a fully insured team, and honest, straightforward advice. No project is too small.
Contact info
Black Nova Designs, Redman Road, Porte Marsh Industrial Estate, SN119PL, Calne, United Kingdom
- 01793 210045
- billing@blacknovadesigns.co.uk
- www.blacknovadesigns.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very down to earth no nonsense…
A very down to earth no nonsense company that are always accessible and prompt in answering questions & queries, value for money too, a genuine and honest service, Highly recommend!
These guys are amazing at what they do
These guys are amazing at what they do! No hassle or hanging around, they moved quickly with my requests and kept my business online and moving forward.
I would highly recommend their services and will definitely be asking them to complete more work on my website in the future.
A 5 STAR Professional Company
Kyle and Danielle are extremely knowledgeable and approachable from Black Nova Designs. Your website or technical problems are in safe and professional hands and I wouldn't hesitate to recommend their services. This is a 5 STAR company!
I wholeheartedly recommend this company ...
I had been in touch with Danielle at Black Nova Designs for quite some time before moving my hosting over to them. The relationship we built has been both professional and sincere. The months of watching and reading the company grow from strength to strength as well as the knowledge and guidance that is provided often free of charge instills confidence that they are the company I need to be with for my hosting needs.
The move over was smooth but I had some technical problems which I was not tech savvy enough to do on my own so Kyle helped me out and solved the problems for me.
A service over and beyond what they charge for and very much appreciated in only my second year of trading.
I can't wait to work more closely with them on improving both of my website's.
I wholeheartedly recommend this company for peace of mind, professional service and for a fee that doesn't break the bank.
Highly recommend the team at Black Nova…
Highly recommend the team at Black Nova Designs. Step by Step they have helped me with the transfer of both my web blogs and two business sites. The web shop in particular has not only saved me money, but I have a more professional site that’s easy to maintain.
I have been able to get questions answered VERY quickly and have had my hand held throughout the entire process
For anyone considering approaching them but not sure about the costs involved. Stop considering and just go for it! I have almost HALVED my annual costs for the websites and have much better sites to show for it!
Thanks so much Kyle and Danielle!!
Excellent so far
Excellent so far! Quick and easy set up, a lot of the leg work was already done and the platform was very easy to get to grips with. When I got a bit stuck Black Nova Designs were super quick to get it all sorted and give me advice too. There's a really friendly personal vibe and you feel like you're talking to a mate not a business which I love
Fantastic service from Black Nova Designs…
I first contacted Black Nova Designs with a brief for a new website that included a trade only element. When we came up against problems they found solutions, even coming up with new suggestions on how to get the best from my site. Their Customer Service is first class and I would have no issue with recommending this company to anyone. Keep up the great work Black Nova Designs!!
Debra Graham
The Mane Hub Ltd
Fantastic Web Design & Hosting
Black Nova Designs built and host our website. Professional, knowledgeable and helpful service at a very competitive price. We also have continued support from them which is invaluable when one isn't techy minded! Would 100% recommend them!
Black Nova
Black Nova , what an amazing bunch, the hardest thing in getting a web site across to a web designer is what’s in your mind, you have a vision, but how do do make that a reality? Easy, use Black Nova.
Rod
I cannot recommend this company highly…
I cannot recommend this company highly enough. Amazing support throughout and always right by your side to help your business grow.
I decided to use Black Nova as I needed…
I decided to use Black Nova as I needed a company to host my business website, and to work with on future website developments.
The company I was previously using used complicated jargon when talking to me and I couldn’t ever be 100% what they were doing for me.
Kyle and Danielle at Black Nova took my requirements and provided it without any fuss, and the work was done quickly and at a great price. I have since recommended them to a number of friends and will continue to do so!
Use Black Nova if you want a very competitive, friendly, jargon-free and efficient job done! Thanks guys!
Black Nova - the most user friendly web hosting company out there
Danielle and Kyle have made the process of moving multiple websites and inboxes over to them as easy as possible.
With various different requirements for each they have been amazing in fulfilling everything I needed without once making me feel stupid - which isn’t difficult!!
I cannot fault their commitment and service.
Black Nova Design now host my website, and it has been the best decision for my business. All queries are responded to in a friendly and timely manner and nothing is too much trouble. I would recommend them to anyone in my network. I cannot fault their commitment and service.
I have nothing but good things to say…
I have nothing but good things to say about Black Nova, Kyle and Danielle. I whole heartedly recommend them.
BND host my websites for me and when you're trying to build your own website, hosting is vital and sometimes... Things can go wrong due to your own fault. Every time I've messed something up, Kyle and Danielle have resolved my issue within the hour and totally exceeded my expectations on response time.
They clearly pride themselves on a positive customer experience and it is paying off from where I'm sitting.
Good luck to them!
First class professional service
Using Black Nova Designs is a breathe of fresh air in comparison to other tech and hosting providers! Kyle is so helpful and efficient. I have now used them for a few jobs and can't recommend them enough. I will no doubt be a long standing customer!
Responsive, professional and value for money - excellent all round.
Kit Williams
Excellent service all round. We have a listed property with thick internal walls and a wifi network within the house that was functioning poorly and non-existent in some key rooms. Dreading the comments from a family bereft of internet over Christmas I tentatively asked Danielle in mid-December if there was even a slim chance they could look at it for us before then. Kyle came along, looked at what we had and what we wanted and within less than 2 weeks of my request a new setup was installed - meeting our requirements of no need to channel into the walls, and no (or very limited) visible surface wiring. And now the family have arrived and left with not a single internet issue! Black Nova are knowledgeable, professional, responsive and listen to what you want. In particular they don't suggest a super-smart hi-tech and costly setup if that's not what you need - the solution offered to us was a simple, straight-forward one that suits the needs perfectly. They don't overcharge and they promise a great service and over-deliver. We now have a discreet set up which performs well in all corners of our awkward house. I have no hesitation in recommending Black Nova Designs - many thanks, Kyle and Danielle, and good luck for 2018.
Thank you Black Nova Designs for …
Thank you Black Nova Designs for sorting out our WIFI issues. We have had continuous problems with our WIFI extender dropping out which effects multiple devices in the home and home office. We are thrilled with the solution Black Nova Designs have come up with - to wire a second main hub into our sitting room. Everything is working great. No more extender letting us down. They were a pleasure to work with too.
Really responsive
Really responsive, super friendly, no problem too small. I'll be calling again when something else goes wrong with my laptop. Knocks the socks off Microsoft help facilities!
I contacted Black Nova to see if they could help with printer paper jam
I contacted Black Nova to see if they could help with a printer that had a paper jam. They came out the same day (as I was local), fixed the paper jam, however it had other problems. Black Nova didn't stop until they discovered the problem and fixed it. Working over the weekend to help me get my printer up and running. They went the extra mile to help me. I would certainly recommend Black Nova for any technical problems I have. Thank you Kyle & Danielle
Really easy company to deal with...
Really easy company to deal with, positive experience with a solid personal touch. They really do approach each company as a very valued client, rather than just another number.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








