BlackButterfly Reviews 

3,034
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the remarkably quick delivery times and the wonderfully smooth ordering process provided by the business. Consumers frequently highlight the exceptional product quality, beautiful materials, and incredibly comfortable fit of the clothing options available. Some reviewers were not happy with sizing consistency and restrictive return policies. People mentioned that certain garments did not fit correctly according to the size guides, and strict rules prevented easy returns or exchanges. A few individuals also experienced occasional delays or issues with package delivery to their addresses.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting exceptional quality, beautiful designs, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the well-made items, comfortable fits,... See more

Order

Reviewers highlight positive aspects of order processing, frequently praising fast postage, easy navigation,... See more

Service

Users describe positive interactions with service, highlighting fast and efficient delivery along with smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The online shop was attractive and easy to navigate. The various poducts were displayed very tastefully and elegantly displayed. Descritions of thee were also very clear. The ordering process was very... See more

Rated 5 out of 5 stars

We live in Hawaii and shipping can often times be a nightmare. However, from the confirmation of the purchase, through the timely shipping notifications, and then a speedy delivery, it was a great e... See more

Rated 5 out of 5 stars

Black butterfly clothing had a great selection of elasticated broad belts I was looking for to wear with a summer dress. Their website was easy to browse and I made a couple of purchases. The belts ca... See more

Rated 5 out of 5 stars

Babydoll was bought for my Wife. She loved it Size medium was perfect fit for UK size 14 But would recomend UK size large if your buying knickers as size UK medium are a bit tight. Good quality ple... See more



Company details

  1. Clothing Store
  2. also in
  3. Children's Clothing Store
  4. Dress Store
  5. Lingerie Store
  6. Underwear Store
  7. Women's Clothing Store

Written by the company

Step into the playful elegance of BlackButterfly, where fashion meets fun in the most charming way! Explore our delightful dresses, whimsical boleros, and accessories like belts, shawls, and sashes. From cozy nightwear to sassy lingerie, we've got something for everyone—men, women, and little trendsetters. Let your wardrobe enjoy a touch of playfulness with BlackButterfly, where every piece tells a story of effortless charm and style! ✨


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,034)

447 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have not received my order

I have not received my order.When I did contact them for a refund they told my order has been delivered when it didn’t.They did not give me my refund back.I ordered in June now it’s August.Do not order from this website.Its a scam

3 August 2026
Unprompted review
BlackButterfly logo

Reply from BlackButterfly

Hi Sakina, we're sorry to hear you're unhappy with your experience! We want to assure other customers that this is absolutely not a scam - we have almost 3000 verified Trustpilot reviews and a 4.7 star rating which we are very proud of.

Our records and tracking confirm that your order was successfully delivered, and we did respond to your initial email with this information. Please do reach out to us at info@blackbutterflyclothing.com and we will do everything we can to help resolve this for you!

Rated 5 out of 5 stars

Quality

Quality. Once I figured out your sizing system. Everything I've gotten from you is good quality.
Delivery was good.
Again, I really like the quality of the product. I've been looking for you for years.
Maintain the great quality products and I will continue to do business with you.

25 July 2026
Rated 5 out of 5 stars

Black butterfly clothing had a great selection

Black butterfly clothing had a great selection of elasticated broad belts I was looking for to wear with a summer dress. Their website was easy to browse and I made a couple of purchases. The belts came in a very short time in lovely plastic envelopes for storage. They were well made with good strength elasticated strong fabric

12 July 2026

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