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Company details

  1. Bike Accessories Store
  2. Bicycle Repair Shop
  3. Bicycle Store

Information provided by various external sources

Bisecu provides seamless bicycling experience by reinventing the lock. It is the first fully automated lock with riding analysis.


Contact info

3.1

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

I bought Bisecu bike lock

I bought Bisecu, from the seller. During purchase, I was constantly forwarded to some Indiegogo web page, where they have crowdfunding. There was an explanation it fits all fikes, but actually, it fits the only old type of city bike. Sadly after purchase, I wanted to return the item but they insisted I can't, as I paid over Indiegogo and they never return the money. They refused to issue a warranty and I wrote to them several times.

24 February 2019
Unprompted review
Rated 2 out of 5 stars

I will use power to report this case to…

I will use power to report this case to Consumer protection of EU, there have been few days you are not replying to a posts or emails, and see with them that they find a way to block you from selling your product in Europe as you ignore, I tried to call you the number on label that came here and I tried to write emails, left notification you just ignore me.

5 February 2019
Unprompted review

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