Very poor customer service! I’m now on my third day waiting for a response. They’re quick to take your order and your money, but nowhere to be seen if you have a query. In this day and age, when shoppers rely so heavily on reviews (myself included), this is a risky strategy. I’ve seen plenty of companies fail because of poor service — it’s often the beginning of the end. It’s really not difficult: provide a decent customer service experience and people will come back time and again. Sadly, that’s not what I’ve had here.

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Product details
Brand: Biscuiteers
All reviews
Beautiful presentation box they will keep for the baby’s keepsakes. The biscuits are beautiful and great to give guests coming to meet the new baby.
A lovely gift for new parents!
Great, beautifully presented, good service, little bit pricey… made a great impression
Lovely present for a special family.
Beautiful box and packaging. These are now being used as storage for my friends baby keep sakes. Biscuits were delicious and the bubbles were lovely (dry and crisp!). My friend was over joyed with them and it was something no one else had gotten her; it's good to gift mum and dad when lots of people gift baby things.
My friend had their first baby boy, who arrived after quite a long journey. They loved their gift when it arrived! First chance to enjoy some bubbles (just a bit!) for mum😊
