I was very hesitant ordering from a company I’d never heard of, and prices so incredibly low!!! After reading reviews, I placed my order. My order was delivered on time, good packaging, these cute bab... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All in all will be purchasing again. The prices are beyond reasonable and after receiving my package the quality is much better than i originally thought it would be. The only thing was i didn’t nece... See more
I was a little nervous to order from here after reading some reviews but I took a risk and I am extremely satisfied. I did not order any personalized items or have any reason to deal with customer ser... See more
We ordered a lot of Sonic party supplies. The personalized items were amazing!!! The only negative was the envelopes for the invitations - they were coming apart, down the sides, and had to be taped t... See more
Company details
Information provided by various external sources
Birthday in a Box offers more than 100 party themes, thousands of party items like decorations and favors, personalized party supplies like banners and invitations, free party ideas, and more!
Contact info
United States
- www.birthdayinabox.com
Some products were out of stock
Some products were out of stock, and I wasn’t able to order crepe paper streamers—I’ll need to look for those nearby. Otherwise, the items I got were just as expected, and delivery was prompt.
I wish you many more happy returns of…
I wish you many more happy returns of the day 🎉 happy birthday sweet heart
I've been trying to contact the company…
I've been trying to contact the company for a mo th regarding a missing item from my order. I havent heard anything at all. No reply. This is bad customer service.
Great supplies Great price
Great site for party supplies! Unique and different designs! I absolutely love the personalization option!
The experience was great because my…
The experience was great because my family was getting together for the first time since COVID . I wanted something that symbolized togetherness and found the perfect table cloths that had TOGETHER IS A GREAT PLACE TO BE on them and it was also my birthday on 12/31 which was even more memorable and special to me
Excellent package
Loved everything we bought for…
Loved everything we bought for grandsons b day
And came fast too!
Missing a lot of my order!!!!
I have yet to hear back from customer service and I am missing a HUGE portion of my order. The party is in a week and I'm missing a lot of important pieces!!!!!
They have no phone number
They have no phone number. I order items and I never receive them I have emailed multiple times Facebook instagram everything no reply back I want the items I paid for or my money back.
First order
Everything I ordered arrived on time and seems to be great quality! I recommend this site!
Easy to navigate website.
Easy to navigate website.
Products are excellent.
Quick delivery.
I sent an email last week about things…
I sent an email last week about things in my order missing and I haven’t heard back from anyone. I need the bottles ASAP or I am going to need to figure out something it’s for a baby shower.
I still have not received my package…
I still have not received my package and it was ordered on the 7th. Shipped on the 9th. Said it would be here the 16th and still isn't and my son's bday is 2 days after christmas.....
I got a great deal on the items
I got a great deal on the items, but I didn’t get everything I ordered and was sent Sonic plates instead of Descendants.
Love every item
Many missing items - company didn't respond to requests to address problem
I was disappointed that when I placed 2 orders from Birthday in a Box that both deliveries were missing multiple items.
I contacted the company & detailed exactly what was missing, but never received a response. I contacted them a second time with the same request, and it was never addressed.
Did receive my whole order and they…
Did receive my whole order and they won’t respond to my emails
Fast delivery
Fast delivery. Items were good quality & as expected/pictured. Great experience, will order from them again.
The timing and quality the product shown up in
It made my girlfriends son happy and. He enjoyed it
I ordered several items for a girls
I ordered several items for a girls, theme, baby shower. Unfortunately, I receive several items for a boys monster truck theme birthday party. The packing slip included everything from my intended purchase, but the items did not match. I’ve sent an email to the company with no response. I would like the items I purchased.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








