The ideal system to pass at 30km/u at the toll boots. Do note that more and more people have a Bip&Go pass which in some cases results in longer waiting rows the the ticket/pay toll boots...... See more
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Quel plaisir d'économiser le temps des files au péages en fortes périodes... En revanche, quel stress lorsque le déclenchement se fait seulement 50 centimètres avant la barrière...
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My badge was not working and on contacting Bip & Go they immediately sent me a replacement. As it had not yet arrived they were extremely helpful in resolving the issue so I would be in a position to... See more
Company replied
very easy to use and works from the 1st time. No need to activate the device - just drive through. Need a little bit to find the separate bills for Spain and Italy under a different Tab in the app. Ma... See more
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Company details
Written by the company
Bip&Go propose des services innovants (télépéage 🚗, parking 🅿️, recharge électrique ⚡, application 📱) afin de vous déplacer l'esprit libre ! Filiale du groupe Sanef créée en 2012, Bip&Go regroupe une centaine de collaborateurs entièrement engagés auprès de ses 2 millions de clients. Notre mission est celle de simplifier votre parcours routier, particulier comme professionnel, tout en favorisant une mobilité décarbonée.
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4.5
Excellent
22K reviews
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Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
Bip&Go are useless
Bip&Go take payment details via direct debit. Once you commit to payment you get an email and discover that postage of the tag to the UK takes 10 working days. Then they couldn't take the direct debit from the UK account. I cancelled the agreement and requested how and where I should return the tag. No reply. Then a week later Bip&Go instruct debt collectors. This has also happened to others in our group travelling across France and Italy.
27 October 2025
Unprompted review
Reply from Bip&Go
Hello,
Thank you for taking the time to write to us. We sincerely apologise for the inconvenience you have experienced.
In your situation, we invite you to contact our Customer Service team by telephone on 09 708 08 765, open from 8am to 6pm Monday to Friday and from 9am to 5pm on Saturdays, so that we can find a suitable solution.
The Bip&Go team.
Must-have when travelling through France/Spain
Easy passing through all the toll booths
12 August 2025
Reply from Bip&Go
Hello,
Thank you for your comment and your feedback 😊.
The Bip&Go team
Great experience
9 January 2025
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
Great experience and easy to use
Great experience and easy to use. Nice and comfortable service on the highway. I use in Italy and France.
Please don’t change the service and the app.
22 June 2025
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
Rubbish
I ordered my bio and go on 22 August. It came in 23 September. I was in Spain, after driving through France.
I did not return to UK until 3 October.
You cannot call them and their website is absmal.DO NOT Use
29 August 2025
Unprompted review
Reply from Bip&Go
Hello,
Our customer service is available by phone at + 33 9 70 80 87 65 from Monday to Friday between 8am to 6m and on Saturday from 9 am to 5pm. They will provide support.
The Bip&Go Team
Reply from Bip&Go
Hello,
Thank you for your comment and your feedback 😊.
The Bip&Go team
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
Reply from Bip&Go
Hello,
Thank you for your comment and your feedback 😊.
The Bip&Go team
Reply from Bip&Go
Hello,
Thank you for your comment and your feedback 😊.
The Bip&Go team
Reply from Bip&Go
Hello,
Thank you for taking the time to write to us and share your feedback.
You can find the full cancellation procedure in our FAQ: https://www.bipandgo.com/aide/souscription/retractation-resiliation/
Our customer service team is available to provide any further information you may require by telephone from Monday to Friday between 8am and 7pm and on Saturdays between 9am and 5pm on (+33) 09 708 08 765.
The Bip&Go team
Ordered on 22 August 2025think before you buy still not…
Ordered on 22 August 2025 still not received it have already travelled through France so will be asking for money back. There is no way to contact them have tried through the web site that is a waste of time. Think before you buy.
19 September 2025
Unprompted review
Reply from Bip&Go
Hello,
Thank you for taking the time to write to us.
We apologize for this experience, which does not meet the level of satisfaction we strive to provide our customers. We place great importance on offering you a service that is perfectly tailored to your expectations.
We guarantee that your order will be shipped within 72 business hours of placing your order. Delivery times vary depending on the postal service, ranging from 3 to 4 days (business days) for France and approximately 10 days for other countries, to the desired mailing address.
If you still haven't received your order within these timeframes, please don't hesitate to contact our customer service team by phone Monday through Friday from 8 a.m. to 7 p.m. and Saturday from 9 a.m. to 5 p.m. at (+33) 09 708 08 765.
The Bip&Go team
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
Gain de temps mais stress occasionnel
Quel plaisir d'économiser le temps des files au péages en fortes périodes...
En revanche, quel stress lorsque le déclenchement se fait seulement 50 centimètres avant la barrière...
6 September 2025
Reply from Bip&Go
Bonjour,
Merci pour votre commentaire et votre retour d'expérience 😊.
L'équipe Bip&Go
Reply from Bip&Go
Hello,
Thank you for taking the time to leave a review.
We hope your experience with the Bip&Go badge lives up to your expectations when you have the opportunity to use it.
The Bip&Go team.
absolute nightmare of a company to deal…
absolute nightmare of a company to deal with - website experience is from 1995 and customer support is virtually non-existent.
12 September 2025
Unprompted review
Reply from Bip&Go
Hello,
Thank you for taking the time to write to us.
We are sorry that your experience did not meet the level of satisfaction we strive to provide to our customers.
We will certainly take your comments into account, as they enable us to improve the quality of service we provide to our customers.
In your situation, we invite you to contact our Customer Service team by telephone on (+33) 09 708 08 765, open from 8am to 7pm Monday to Friday and from 9am to 5pm on Saturdays, or via the messaging service in your customer area.
The Bip&Go team.
Error warning on Bip & Go app
Bip & Go app.
Unfortunately there is always a error warning when I open the app, this should be fixed. I have updated the app but the warning still shows!
It takes a long time for the toll charges to show on the app, a faster response would be appreciated.
26 August 2025
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
It will be corrected in the next update.
The Bip&Go team
smart & lean
smart & lean
I hope it will function in reality as promised.
Vive la France
7 September 2025
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
So far so good as I hoped
6 September 2025
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go Team
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go Team
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