Love the products form this company which are cleaner than most supplements that use synthetic ingredients. The speedy delivery is a bonus too. Also, the fact that you have experts you can speak to in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bio-care are an extremely efficient company. They provide really beneficial supplements and they are very prompt with our orders with no cut off time apart from closing at the end of the day.
Company replied
I take bio-acidophilus forte plus on a regular basis as I have had stomach issues in the past, I am happy with the product and I have not had stomach issues for a while which is a good thing:) I call... See more
Company replied
My order always arrives next day, it is well packed and I have never found a product to be out of stock. The female biotic is a life saver, I have previously taken an antibiotic for a kidney condition... See more
Company replied
Company details
About BioCare
Written by the company
At BioCare, we care. And have done for over 35 years. We care about helping people around the world be the healthiest version of themselves. We do this by creating advanced, effective food supplements without the use of unnecessary additives, made in the UK. And we pride ourselves on giving free expert advice, support and education.
While we've been here for over 35 years, we haven't stopped challenging and pushing forwards, always seeking a greater understanding: of health so we can continue to be the trusted experts, of science and research so we can formulate the right solutions and of our customers' needs.
BioCare has always been focused on playing a key role in shaping a healthier society - locally, nationally and around the globe. Not only researching and developing the most effective solutions but also offering the highest levels of advice, support and education.
- The brand you can talk to – Free advice from our Clinical Nutritionists Team 5 days a week.
- Clinically effective solutions - developed over 35 years
- Free Delivery - on every order over £40
- Next Day Delivery – for orders placed before 5pm
Contact info
1 Hedera Road, B98 9EY, Birmingham, United Kingdom
- 0121 433 3727
- customerservice@biocare.co.uk or clinicalnutrition@biocare.co.uk
- www.biocare.co.uk
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It all went well
Navigating the site was straightforward, price was ok, and delivery prompt. What more can you ask, will be coming back for more. V
30 June 2026
Reply from BioCare
Dear V,
Thank you for your fantastic review!
We're so pleased to hear that you found our website easy to navigate, were happy with our prices, and received your order promptly. It means a lot to know you'll be coming back for more.
We really appreciate your support and look forward to serving you again soon!
Kind regards
BioCare Customer Care Team
Quick delivery only been on the…
Quick delivery only been on the supplement a week so cant give a verdict on that but if the supplement is as good as the service ill be happy
30 June 2026
Reply from BioCare
Dear Neil,
Thank you for your review!
We're delighted to hear that you were happy with our quick delivery and service. We hope you continue to have a positive experience with the supplement as you use it over the coming weeks.
We'd love to hear how you get on, and we really appreciate your support!
Kind regards
BioCare Customer Care Team
Great information as always
always at the cutting edge of science yet delivered in a really understandable manner.
29 June 2026
Reply from BioCare
Dear Alessandro,
Thank you for your review.
We care about ‘Shaping a healthier society’ and building a culture that reflects our core beliefs - Commitment, Effectiveness, Trust and Challenge. Making the latest science accessible is something we're passionate about, so your kind words mean a great deal to us. We truly appreciate your support and look forward to sharing more with you!
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Kathy,
Thank you for your review.
We know how important it is to receive your products as quickly as possible, and we are pleased our service has met your requirements.
Your custom is greatly appreciated.
Kind regards
BioCare Customer Care Team
Just love it❤️ so fast delivery
Just love it❤️ so fast delivery. And products I’m falling in love with.
11 May 2026
Reply from BioCare
Dear Saule,
Thank you so much for your wonderful review!
We're delighted to hear that you loved the fast delivery and, even more, that you're falling in love with our products. Your kind words mean a lot to our team.
We can't wait to serve you again soon!
Kind regards
BioCare Customer Care Team
Free nutritional advise available, very knowledgeable. Very polite patient service. Prompt delivery
Thankyou l appreciate the advise given plus you're helpful service and good first class delivery service
29 June 2026
Reply from BioCare
Dear Annie,
Thank you for your review.
Support is important. It's why we care about giving free expert nutritional advice to everyone. Our trusted Nutrition Team, made up of UK-based Nutritional Therapists have clinical experience, and an extensive knowledge of supplements and their application.
Thank you for choosing BioCare and for taking the time to share your experience — we truly value your support.
Kind regards
BioCare Customer Care Team
The items ordered were well packaged…
The items ordered were well packaged and it was delivered at the allotted day and time given.
29 June 2026
Reply from BioCare
Dear Kamala,
Thank you for your review.
We make sure your orders are delivered to you carefully, easily and as quickly as possible.
We really appreciate your feedback and are delighted that our service met your expectations. Thank you for choosing BioCare, and we look forward to supporting you again in the future.
Kind regards
BioCare Customer Care Team
It is high quality
It is high quality, and has really helped me get to sleep better, very pleased with the purchase
29 June 2026
Reply from BioCare
Dear Abdul,
Thank you for your review.
We use only top quality ingredients and the right combinations in all of our products, so It's especially rewarding to know it has helped you sleep better.
Thank you for sharing your experience, and we really appreciate your support.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Chris,
Thank you for your review.
We understand how important it is to receive your order as quickly as possible. As a company, we are committed in delivering fast and efficient services - locally, nationally and around the globe.
Thank you for your custom, we really appreciate it!
Kind regards,
BioCare Customer Care Team
Excellent service as usual and…
Excellent service as usual and extremely good products. BioCare are a company to be trusted for helpful and knowledgeable advice and speedy delivery.
29 June 2026
Reply from BioCare
Dear Jane,
Thank you so much for your wonderful review!
We're so happy to hear that you've once again had an excellent experience with both our service and our products.
Your kind words about our knowledgeable team, helpful advice, and speedy delivery mean a great deal to us. We're especially grateful for your trust in BioCare, and we look forward to continuing to support you with the same high standard of care in the future.
Kind regards
BioCare Customer Care Team
The staff at bio care continues to be…
The staff at bio care continues to be exceptionally helpful
Briege
29 June 2026
Reply from BioCare
Dear Briege,
Thank you so much for your kind review!
We're delighted to hear that our team continues to be exceptionally helpful. Providing friendly, knowledgeable support is something we take great pride in, and your feedback means a lot to us.
We truly appreciate your continued support and look forward to helping you again in the future.
Kind regards
BioCare Customer Care Team
trusted supplements
29 June 2026
Reply from BioCare
Dear Mrs Smith,
Thank you for your review!
We at BioCare have spent over 35 years developing our trusted range of the highest quality supplements available based on our guiding principles.
Providing high-quality products that our customers can rely on is at the heart of what we do, and we truly appreciate your confidence and support.
Thank you for your custom, we really appreciate it.
Kind regards
BioCare Customer Care Team
Usual impeccable service
29 June 2026
Reply from BioCare
Dear Gordon,
Thank you for your review.
Here at BioCare, the Customer service team and Clinical Nutrition team do their best to make sure all our customers receive the best service and advice.
Thank you for your custom, we really appreciate it.
Kind regards,
BioCare Customer Care Team
Brilliant service and support as…
Brilliant service and support as always. Guidance on what was right for me for my current circumstances and symptoms. Ordered straight away and arrived within a few days
29 June 2026
Reply from BioCare
Dear LM,
Thank you so much for your lovely review!
We're so pleased to hear that you received the support and guidance you needed to find the right products for your current circumstances and symptoms.
It's also great to know your order arrived promptly. We really appreciate your kind words and your continued trust in us. We look forward to supporting you again whenever you need us.
Kind regards
BioCare Customer Care Team
customer services always so helpful and…
customer services always so helpful and efficient. Products are well thought out and effective.
Orders always promptly sent out.
29 June 2026
Reply from BioCare
Dear Supergran,
Thank you so much for your wonderful review!
We're delighted to hear that you've had such positive experiences with our customer service and that you find our products well thought out and effective.
It's also great to know your orders have arrived promptly. Your kind feedback means a great deal to our team, and we really appreciate your continued support. We look forward to serving you again soon!
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Lesley,
Thank you for your review.
We care about ‘Shaping a healthier society’ and building a culture that reflects our core beliefs - Commitment, Effectiveness, Trust, and Challenge. They inspire the way we work and influence everything we do. We’re committed to caring and doing the right thing, and we are delighted you have received such a positive experience with us.
Kind regards,
BioCare Customer Care Team
Has unfortunately greatly increased but…
Has unfortunately greatly increased but a very good product!
29 June 2026
Reply from BioCare
Dear Margaret,
Thank you for your review.
We always strive to be an outstanding company with best-in-class products and services. BioCare is a premium positioned brand. therefore, all our customers receive high levels of trust, performance, service and experience. Our prices reflect what is expected from a premium level company.
Thank you for your custom, we really appreciate it.
Kind regards
BioCare Customer Care Team
Great service thank you
28 June 2026
Reply from BioCare
Dear S J M,
Thanks for leaving us such a wonderful review.
We put customer experience and satisfaction as our priority, We strive to give the best service here at BioCare so we're really happy to hear you have received such a positive experience with us.
Kind regards
BioCare Customer Care Team
Great products
Great products, the only thing the immune complex is too small and it should be in table form as the powder doesn’t mix well.
28 June 2026
Reply from BioCare
Dear Irvana,
Thank you for taking the time to leave a review.
We're so pleased to hear that you're enjoying our products.
We also appreciate your comments about the Immune Complex powder. Customer feedback is invaluable, and we'll be sure to pass your suggestions regarding the serving size and tablet format on to our team.
Thank you again for your support, and we hope to serve you again soon.
Kind regards,
BioCare Customer Care Team
Reply from BioCare
Dear Mrs P Sumner,
Thank you for your review.
We work very hard to ensure that all orders placed before 5pm are dispatched the same day by Royal Mail tracked 24. Therefore, it is good to read that the delivery time is quick, and the product met your expectations.
Kind regards,
BioCare Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.