BioCare Reviews 

7,115
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 735 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and efficient service, noting that orders consistently arrive promptly by the very next working day. Consumers also deeply appreciate the high quality, purity, and broad variety of the available supplements, which consistently provide noticeable and beneficial health improvements. However, some reviewers were not happy with certain items, mentioning unpleasant oil tastes or feeling physically unwell after taking the health products. A few people also reported receiving incorrect items in their packages, facing unexpected international delivery charges, or experiencing minor shipping delays due to oversized packaging.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting their high quality, purity, and effectiveness... See more

Delivery service

Consumers find delivery service to be remarkably prompt, with many reviewers consistently receiving their... See more

Quality

Users describe strong satisfaction regarding product quality, frequently praising the purity, effectiveness,... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting the ability to speak... See more

Order

Customers consistently note positive experiences with order processes, frequently praising the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am using Magnesium Malate as part of a mitochondrial rescue protocol. It is the third component so far. Each supplement has served me very well and the Magnesium Malate has been the 'kindest' to add... See more

Company replied

Rated 5 out of 5 stars

Love the products form this company which are cleaner than most supplements that use synthetic ingredients. The speedy delivery is a bonus too. Also, the fact that you have experts you can speak to in... See more

Company replied

Rated 5 out of 5 stars

Always receive order the next working day and parcel is always placed in the outside cupboard near the entrance door. I live in quite a "quirky" building and some couriers can't get it right! You do... See more

Company replied

Rated 5 out of 5 stars

I have used Biocare for many years and always found them to be professional and provide friendly, efficient service. Supplements ordered regularly arrive the next day. They offer to provide advice... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

About BioCare

Written by the company

At BioCare, we care. And have done for over 35 years. We care about helping people around the world be the healthiest version of themselves. We do this by creating advanced, effective food supplements without the use of unnecessary additives, made in the UK. And we pride ourselves on giving free expert advice, support and education.

While we've been here for over 35 years, we haven't stopped challenging and pushing forwards, always seeking a greater understanding: of health so we can continue to be the trusted experts, of science and research so we can formulate the right solutions and of our customers' needs.

BioCare has always been focused on playing a key role in shaping a healthier society - locally, nationally and around the globe. Not only researching and developing the most effective solutions but also offering the highest levels of advice, support and education.


  • The brand you can talk to – Free advice from our Clinical Nutritionists Team 5 days a week.

  • Clinically effective solutions - developed over 35 years

  • Free Delivery - on every order over £40

  • Next Day Delivery – for orders placed before 5pm

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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4.9

All reviews

(7,115)

736 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First rate in every way

Great product I take 4 of their products and find them all excellent.

My biggest delight is the prompt delivery.

The quality and variety of their produces are also excellent.

20 August 2026
Unprompted review
BioCare logo

Reply from BioCare

Dear Fee

Thank you for your feedback.

We’re delighted to hear that you’re enjoying all four of our products and are so pleased that you’re happy with their quality and variety.

It’s especially wonderful to know that you appreciate our prompt delivery — we know how important it is to receive your order quickly and reliably.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

great product and service

I take bio-acidophilus forte plus on a regular basis as I have had stomach issues in the past, I am happy with the product and I have not had stomach issues for a while which is a good thing:)
I called them once and it is refreshing that they want to speak to their customers or give advice, and it enhances the customer experience. Most companies these days make it impossible to speak to them. Great product and great service

6 August 2026
BioCare logo

Reply from BioCare

Dear Carolina

Thank you for your feedback.

We’re delighted to hear that Bio-Acidophilus Forte Plus has been working well for you and that you’ve been feeling good.

It’s also lovely to hear that you appreciated being able to speak to our team directly. We really value our customers and believe that being available to answer questions and offer advice is an important part of providing great service.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

It really does the job

I haven’t been sick in nearly a year 🤯

25 September 2025
BioCare logo

Reply from BioCare

Dear Matthew

That’s amazing to hear!

So glad it’s been working well for you and that you’ve stayed healthy for nearly a year. Thanks so much for sharing.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars
BioCare logo

Reply from BioCare

Dear John

Thank you for your feedback.

We’re delighted to hear you’re happy with the product and our swift delivery.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service, and good product.

3 August 2026
BioCare logo

Reply from BioCare

Dear Felicia

Thank you for your review.

We’re delighted to hear you’re happy with both our customer service and the product.

Thank you for your continued support.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery. Always on time and always available for advice

30 July 2026
BioCare logo

Reply from BioCare

Dear Michelle

Thank you for your review.

We’re delighted to hear that you’re pleased with our service and fast delivery and that our team is always available to provide advice and support.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Always quick delivery

Always quick delivery

31 July 2026
BioCare logo

Reply from BioCare

Dear Ginny

Thank you for your review.

We’re delighted to hear that you’re happy with the speed of our deliveries.

Thank you for your continued support.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Variety of products and sizes

Reliable and quick.

30 July 2026
BioCare logo

Reply from BioCare

Dear Philippa,

Thank you for your review! We’re delighted to hear you found our range of products and sizes useful, and that you received a reliable and quick service.

Thank you for your custom, we really appreciate it.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, easy ordering

30 July 2026
BioCare logo

Reply from BioCare

Dear Suzanne,

Thank you for your lovely feedback! We’re so pleased to hear that you found ordering easy and your delivery prompt. We really appreciate you taking the time to share your experience!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Well worth it

I love Biocare products, they have such a lot of supplements for everyone’s needs. I have been using them for a number of years, and will continue using them for as long as.
They are just a phone call away if you need any professional advice too.

29 July 2026
BioCare logo

Reply from BioCare

Dear Jacqueline,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve been enjoying BioCare products for so many years. It’s fantastic to know that our range and professional advice have been helpful to you.

We truly appreciate your continued support!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy, sales person was friendly and helpful.Excellent service, thanks.

29 July 2026
BioCare logo

Reply from BioCare

Dear Peter,

Thank you for your lovely feedback! We’re so pleased to hear that you found the process quick and easy, and that our team member was friendly and helpful. We really appreciate your kind words and are delighted you received excellent service.

Thank you for choosing BioCare!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Excellent products from a company…

Excellent products from a company that’s always very helpful and knowledgeable when I have a question. Can’t recommend highly enough!

10 November 2025
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Reply from BioCare

Dear Emmy,

Thank you so much for your fantastic feedback! We’re delighted to hear that you’re happy with our products and that our knowledgeable team is always on hand to help when you have a question. Your recommendation means a lot to us!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

great service next day delivery ..

great service next day delivery ... Quality products

29 July 2026
BioCare logo

Reply from BioCare

Dear Kim,

Thank you for your great review!

We’re delighted to hear you were happy with our service, next-day delivery and the quality of our products. We really appreciate your feedback and custom.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from the time I called to the time of delivery, both the sales person and the advisor I spoke to, took time to make sure I got the best care!

28 July 2026
BioCare logo

Reply from BioCare

Dear John,

Thank you so much for your lovely review! We’re delighted to hear that you received such a high level of care from our team, from your initial call right through to delivery. We really appreciate your kind words and are pleased that our sales and advisory teams were able to help you find the best solution.

Thank you for choosing us!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Thoroughly reliable product and…

Thoroughly reliable product and professional service, from ordering to deliver was just 24 hrs.
I always use this company to buy Biocare liquid B6 and D3 for my daughter.
Highly recommend the company.

28 July 2026
BioCare logo

Reply from BioCare

Dear Caroline,

Thank you so much for your wonderful review and continued support! We’re delighted to hear that you’ve found both our products and service reliable, and that your order was delivered within 24 hours.

We really appreciate your recommendation and are pleased to be your trusted supplier of BioCare Liquid B6 and D3.

Thank you for your custom, we really appreciate it.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Easy to order with quick delivery

Easy to order with quick delivery

28 July 2026
BioCare logo

Reply from BioCare

Dear Melanie,

Thank you for your great review! We’re pleased to hear that you found the ordering process easy and that your delivery arrived quickly.

We really appreciate your feedback and custom.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Excellent product

Excellent product, promptly delivered! Great service.

28 July 2026
BioCare logo

Reply from BioCare

Dear Lis,

Thank you so much for your fantastic review! We’re delighted to hear that you’re happy with the product and that it arrived promptly. We really appreciate your kind words about our service.

Thank you for your custom, we really appreciate it.

Kind regards
BioCare customer Care Team

Rated 5 out of 5 stars

Satisfied customer

I think BioCare is very knowledgeable around its products so I was able to get good advice on what I needed. The goods were promptly sent, indeed they were here they within two days.
I have found the product very helpful so it is something I will need from time to time so it's good to know that you are there when I need it.

27 July 2026
BioCare logo

Reply from BioCare

Dear Customer,

Thank you so much for your lovely review! We’re delighted to hear that you found our team knowledgeable and that we were able to provide helpful advice on choosing the right product for you. It’s also great to know your order arrived promptly and that you’ve found the product helpful.

We really appreciate your continued trust in BioCare and look forward to being here whenever you need us. Thank you again for choosing BioCare!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

So far so good

So far so good. have been using this product for a few months now. I am sleeping better and have more energy. I have increased my exercise routine and generally feel better

27 July 2026
BioCare logo

Reply from BioCare

Dear Kim,

Thank you for sharing your experience! We’re delighted to hear that you’ve noticed positive changes in your sleep, energy levels and overall wellbeing. It’s wonderful to hear that you’ve also been able to increase your exercise routine.

We really appreciate your feedback and wish you continued success!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Very good experience buying first…

Very good experience buying first purchase
Now waiting for good effect

27 July 2026
BioCare logo

Reply from BioCare

Dear Rajesh,

Thank you for sharing your experience! We’re delighted to hear that your first purchase with us was a positive one. We hope you’re happy with your supplements and wish you all the best.

Thank you for choosing BioCare!

kind regards
BioCare Customer Care Team

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