Product was what i expected no issues there, however when I paid for one day shipping through USPS I didnt expect it to travel from NJ to SC to return to VA, package arrived 4 days late. If I decide t... See more
Company replied
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Product was what i expected no issues there, however when I paid for one day shipping through USPS I didnt expect it to travel from NJ to SC to return to VA, package arrived 4 days late. If I decide t... See more
Company replied
Customer support is non existent I’ve tried for nine days straight to find when my order will ship no word whatsoever. Save your money go elsewhere this place is awful.
Meucci purchased. To option to upgrade tip and I feel I have defective shaft/tip or maybe even knock off cue. I’ve never known meucci to make anything less than par level. Emailed management.... See more
Company replied
I have made a couple purchases in the past few months. Both times I found the best online price at Billiard King and both shipments were very fast. I especially like the clear communication via emai... See more
Authorized dealer for Cuetec, Viking, Meucci, McDermott, OB, Pechauer, and other billiards brands.
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Awesome purchasing experience. I placed my order and they called me to explain that the extension wouldn't fit the cue I ordered. He also provided different options and I decided to cancel my order because I wanted to get both but this will put me over my budget. They were very honest about it and canceled my order without a hassle. Later that day I completed the new order and I am very happy with my purchase because shipping was fast and accurate. Thank you for providing a great service during my purchase.
Absolutely love the ease, service, and communication, plus item was in stock, and quality with variety. All round GREAT experience
They were very fast and also called me within 10 minutes of placing an order to let me know the item I ordered was not compatible with the cue I bought from them. Super helpful and will be definitely ordering from them again!
12/10 customer service!!!
Shopping experience was wonderful, a lot of products available at great prices. Shipping was as described which is a plus. Cuetec cue I ordered is amazing. Brand new, no dings, scratches and packaging was fantastic. Highly recommend billiards king!!!
I ordered a Meucci BMC Pro Series 5 Pool Cue Stick. Gorgeous stick. It was packaged great and the little things that came with it was awesome too. It was my husbands Fathers Day gift (I had to give it to him early😔). There was a little issue so I emailed and called the company. Rich called and responded to my email and told me to send the cue back and he would fix it and make it right. Rich has been great through this whole process and has kept me informed with the updates and sent me videos also. I am very pleased with the company and the customer service has been phenomenal. I also can’t forget the shirt❤️.
My husbands old pool cue I will be sending to Billards King to fix, just waiting to find a box that the cue case will fit in.
Keep up the great work and customer service skills
Bought a new cue case and moosehead bridge online and couldn't be happier! The purchase was easy, the site was simple to navigate, the shipping was fast and I am showing off my new case with pride to everyone at the pool hall. They included a branded fabric patch with my order and I've already sewn it onto my jacket because I'll be doing business here for a LONG time.
First cue I've ever owned and could not be happier. Great service; quick delivery: better than expected!n
Placed order, ordwr arrived in a timely manner with excellent packaging. Really appreciate the packing slip since I ordered wrong size, so that's my fault. I'll order more stuff from here as I need it. Keep up the good work..
Great experience so far. Will definately order again. Love the patch they sent with my order. Looks great on my case. Love to support the small business. God knows they need it now a days.
It was awesome. Delivery was fast and some of the best packaging I have seen in a long time.
Great company. Ordered on a Sunday and they had my package prepared and shipping label created after hours on a Sunday. Fast shipping and product arrived as described. Definitely recommend
I am very happy with my Billiards King shopping experience. The price was great. Communication was fantastic, and the shipping was very fast. I will be a future customer for sure.
Really good shopping experience. Great customer service.
I ordered couple of cues from Billiards king!! They are awesome - fast shipping - awesome pricing !! Thank you so much !!!
Great service, highly recommended.
Ordered another McDermott break cue works as described
Great price and fast shipment I love the purchase ! New cue package.
Communication was awesome from start to finish, felt super confident in dealing with everyone, bought a fairly expensive Meucci cue, and it arrived perfect. Thanks again Billiards King!! Cheers
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