BillGenie.ie Reviews 

321
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for making the complicated process of switching energy providers completely seamless and hassle-free. Consumers consistently note that staff members are exceptionally helpful, professional, and quick to secure fantastic financial savings on utility bills. Some reviewers were happy with the convenient automatic annual reminders that ensure households always stay on the absolute cheapest market rate. People also appreciate receiving clear pricing options, detailed comparisons, and entirely transparent communication provided throughout the entire transition period. Reviewers emphasize that this completely free service saves both valuable time and hundreds of euros annually without any stress.

What people talk about most

Service

Customers had positive experiences with service, noting it takes all the stress and hassle out of comparing... See more

Staff

Users describe positive interactions with staff, highlighting their helpful and friendly approach during the... See more

Value for money

Reviewers highlight positive aspects of value for money, expressing deep satisfaction with substantial... See more

Price

People report positive experiences with price, consistently highlighting significant financial savings on... See more

User experience

Clients share positive opinions on user experience, highlighting a simple, quick, and completely hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James and BillGenie came highly recommended by a friend and I wasn’t disappointed. It was so easy and efficient. James switched our electricity company efficiently and promptly (save us over €500 per... See more

Company replied

Rated 5 out of 5 stars

Our experience with BillGenie.ie was excellent. The team was incredibly helpful, transparent, and efficient from start to finish. We simply uploaded our bill and they handled the rest. James took th... See more

Company replied

Rated 5 out of 5 stars

BillGenie provided excellent communication throughout the transition from one provider to another. They reviewed my previous bills for the year and shared their advice on what plan would be... See more

Company replied

Rated 5 out of 5 stars

BillGenie research the energy market to get the best deal for your needs. No waiting around, quick service. On initial contact they revert back almost immediately showing professionalism and efficie... See more

Company replied


Company details

  1. Energy Supplier
  2. Business Broker
  3. Consultant
  4. Electric Utility Company
  5. Green Energy Supplier
  6. Solar Energy Company

Written by the company

A FREE Utility Consultation Service for homes and businesses. Our clients save money, time and hassle, year after year. Visit our website and upload your utility bill to avail of your FREE review


Contact info

5.0

Excellent

TrustScore 5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(321)

156 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient and easy process

Very efficient and easy process. Straight forward and easy to deal with.

17 July 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi James,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found the process to be efficient and easy.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

5* energy comparison

I originally left a review for BillGenie three years ago after James made the whole process simple and explained everything clearly, helping me choose the package that best suited my usage.

Three years on, I can confidently say that BillGenie has continued to provide an excellent service. They have consistently found me the best electricity rates, saving me time and money while taking the hassle out of comparing providers myself.

The communication, advice, and customer service have been excellent throughout. It’s reassuring to know that someone is keeping an eye on the market and making sure I’m getting the best deal available.

I would highly recommend BillGenie to anyone looking to save money on their bills and have a stress-free experience. Thanks again to James and the team for the continued great service.

10 July 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Mark,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you were happy with our service again this year and we really appreciate reviews from our repeat customers.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

This service was extremely helpful

This service was extremely helpful. It took the tedium, not to mind the bewildering array of possibilities one has to sift through, away and left us with simplist best values choices
Very appreciative.

12 May 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Catherine,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found us to be extremely helpful. Yes, agreed, there are so many options out there at the moment that the market is very bewildering so we are happy to help people to cut through the noise and find the best tariff to suit their needs.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Billgenie does the work for you

I continue to work with Billgenie to get the best possible price which they have achieved again this year for me. They do all the research in these ever changing times, are helpful and work in a timely fashion.

15 July 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Melanie,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you were happy with our service again this year and we really appreciate reviews from our repeat customers.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

I used BillGenie again this year and as…

I used BillGenie again this year and as ever, excellent service. Would highly recommend them, Sharon

3 July 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Sharon,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you were happy with our service again this year and we really appreciate reviews from our repeat customers.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

So easy to switch and save money

So easy to switch and save money again with the help of James and his team at BillGenie.

6 July 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Sarah,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you were happy with our service again this year and we really appreciate reviews from our repeat customers.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Fast personalised service

Fast personalised service. Came back to me before my contract had ended to help me get best price again.

5 July 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Angela,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service to be fast and personalized.

Yes, the main benefit to using our service is that the contracts are reviewed at the right time of year and our customers go from one contract into the next, spending as little time as possible on the higher out of contract rates.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

BillGenie provide excellent service

BillGenie have again been great at getting us the best deal for our electricity saving us a considerable amount. Thank you.

4 July 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Nigel,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you were happy with our service again this year and we really appreciate reviews from our repeat customers.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

HIghly recommend billgenie.

Last year thanks to billgenie I made huge savings on my Electricity bills. They made it so easy and simple to change to the provider they found me with best rates. This year again they have found me a great deal and they did all the work. I highly recommend them and wish them all the best in the future.

2 July 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Peg,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you are happy with the savings that you made last year and that we were able to get you a great deal again this year.

Yes, the main benefit to using our service is that the contracts are reviewed at the right time of year and our customers go from one contract into the next, spending as little time as possible on the higher out of contract rates.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Great service

Great service. Got my daughter to upload an electricity bill. Job done. Bill genie did the rest. There doing my broadband now. Would recommend highly.

30 June 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Cheekydogkyahoo,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service to be great. Yes, it is as easy as uploading your electricity or broadband bills to our website and we will do the rest.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Quick and efficient

Always very helpful and reliable

29 June 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Lillian,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found us to be helpful and reliable.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Efficient & Cost Saving

Such an efficient and cost saving service. Highly highly recommend for both commercial & residential

29 June 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Susan,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service to be efficient and that we helped to cut down your costs for home and business.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

5-star BillGenie team

The BillGenie team were extremely helpful, particularly Ishka, who gave detailed analysis of potential providers and was very prompt in responding.

Highly recommend, and I will use again.

22 June 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Darren,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our team to be extremely helpful, our analysis detailed and our responses prompt.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Great to deal with again

Great to deal with again - they do the searching for the best deal and sort swap over

22 June 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Anne,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you were happy with our service again this year. We really appreciate reviews from repeat customers.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Fantastic to deal with it was…

Fantastic to deal with it was struggling with the price of the electricity going up. I dealt with James and he couldn't be more helpful finding my a much better rate.

12 June 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Aoife,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found us helpful and fantastic to deal with.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Outstanding service


Billgenie.ie are most efficient and secured me an excellent deal.
I am more than happy to recommend this company.

30 May 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Mary,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service to be efficient and that you were happy with the excellent deal that we got for you.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Great service

Great service, BillGenie.iemade getting a new service provider and best plan so easy and straight forward.

28 May 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Siobhan,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service to be great and straight forward.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent service

Excellent service

27 May 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Dn,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service to be excellent.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

I have used Bill Genie for last two…

I have used Bill Genie for last two years to change my electricity supplier and they are top class

18 May 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Sean,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service to be top class. We really appreciate the repeat business.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Amazing service

Amazing service, fast and very easy to navigate. Highly recommend.

21 May 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi James,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service to be amazing, fast and easy to navigate.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

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