Dear Harshita, I would like to sincerely thank you for your excellent support and guidance regarding the issue I was facing with the refund and surrender of my VPS Hosting plan. I am ve... See more
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I had a very good experience with BigRock support. Jason was polite, professional, and helpful throughout the conversation. He verified the required details, clearly explained the next steps, and es... See more
Company replied
Today I called support, shreya assisted me in multi domain hosting setup & also transfer data from old account to new account. It was really nice experience with bigrock support team.
Company replied
I by mistake updated my website at back end and messed up the website, Big Rock team patiently guided me and supported me the get my website fixed. Being a non-developer it was great help. Special tha... See more
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Company details
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India's #1 Domain Registration & Web hosting company offers a plethora of specialized web services including domain registration, domain search and domain hosting. Register domain names at cheapest prices backed by 24x7 support. Call on 1-800-200-7625 ...
Contact info
Old Nagardas Road, 400047, Mumbai, United States
- www.bigrock.in
4.7
Excellent
827 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
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resolved the issue in very less time
13 August 2026
Unprompted review
Reply from BigRock
Hi Vipin,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Good Experience and wonderful support…
Good Experience and wonderful support from Vignesh
13 August 2026
Unprompted review
Reply from BigRock
Hi Rocky,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
It's a good and quick way to resolve…
It's a good and quick way to resolve the issue by Atharva J
13 August 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Harshitha solved my issue rightaway!
13 August 2026
Unprompted review
Reply from BigRock
Hi Anand,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Very Helpful assistance and guidance…
Very Helpful assistance and guidance from Shama
13 August 2026
Unprompted review
Reply from BigRock
Hi Sumit,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
multidomain hosting best support
Today I called support, shreya assisted me in multi domain hosting setup & also transfer data from old account to new account. It was really nice experience with bigrock support team.
13 August 2026
Unprompted review
Reply from BigRock
Hi Sourabh,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Quick Resolution by Harshitha
Harshitha was helpful and swift in resolving the Case ID : 53301021
13 August 2026
Unprompted review
Reply from BigRock
Hi Kapil,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Chaya was extremely knowledgeable and…
Chaya was extremely knowledgeable and supportive. a great professional. all the best
12 August 2026
Unprompted review
Reply from BigRock
Hi Gaurav,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Awesome Support
I had a very positive experience with the hosting customer care support provided by Mukund N. He was professional, patient, and quick to understand the issue. He explained the solution clearly and guided me through the process efficiently.
Thank you, Mukund, for the prompt and helpful support. I appreciate the excellent service.
12 August 2026
Unprompted review
Reply from BigRock
Hi Prachi,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Reply from BigRock
Hi Customer,
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns regarding the software and support you received.
We would like the opportunity to review this matter further and better understand the issues you have experienced. Please reach out to us with your account details and any relevant information at grievance-officer@bigrock.com, so we can investigate this thoroughly and provide the appropriate assistance.
Your feedback is important to us, and we are committed to improving our products, services, and overall customer experience.
We hope to have the opportunity to address your concerns and assist you further.
Kind regards,
Renan D.
Online Experience Specialist
Shamika was extremely helpful and…
Shamika was extremely helpful and professional in resolving my email settings issue with BigRock. She patiently understood the problem and provided a quick and effective solution. Highly recommended!
12 August 2026
Unprompted review
Reply from BigRock
Hi Soumya,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
EXCELLENT HOSTING SERVICE BY TEAM…
EXCELLENT HOSTING SERVICE BY TEAM BIGROCK & SPECIALLY BY MR.MUNISH KHAN
12 August 2026
Unprompted review
Reply from BigRock
Hi Rajnish,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Reply from BigRock
Hi Aditya,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Rizwan best discount
12 August 2026
Unprompted review
Reply from BigRock
Hi Achintya,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
very nice and update it quickly thanks…
very nice and update it quickly thanks for Harshitha G
12 August 2026
Unprompted review
Reply from BigRock
Hi Krish,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Harshitha provided excellent support…
Harshitha provided excellent support with my cPanel and VPS setup. She was very helpful, patient, and guided me clearly throughout the entire process. She helped resolve my setup issues quickly and made everything much easier to understand. Really happy with the support and service. Highly recommended!
12 August 2026
Unprompted review
Reply from BigRock
Hi Shreeja,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Mukund N was instant and helped me get…
Mukund N was instant and helped me get my website back online within a few mins.
12 August 2026
Unprompted review
Reply from BigRock
Hi Saad,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
BEST EXPERIENCE WITH THIS HARISMITHA R
12 August 2026
Unprompted review
Reply from BigRock
Hi Kailash,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
a very good support from keerthana madam
12 August 2026
Unprompted review
Reply from BigRock
Hi Kalpesh,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Thank you Rizwan
Thank you Rizwan from bigrock renewal team for assisting me to choose a right option to get my domain and customized google workspace package renewed.
thank you for the support.
1 August 2026
Unprompted review
Reply from BigRock
Hi Shemim,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
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