Big Orbit Cards Reviews 

2,730
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 623 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, noting that orders consistently arrive safely, securely protected, and very well packaged. People are also extremely happy with the huge selection of trading cards available, finding the website layout clear and the overall ordering process wonderfully smooth. However, some reviewers were not happy with occasional issues such as missing items, incorrect quantities, or specific requests being overlooked during packing. A few customers additionally mentioned receiving items with unexpected condition flaws, minor physical damage, or envelope packaging taped in an inconvenient way.

What people talk about most

Product

Users describe positive interactions with product, highlighting the fantastic selection of single cards and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting super quick shipping... See more

Quality

Customers consistently note positive experiences with quality, praising the honest grading and fantastic... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast delivery and fair prices.... See more

Order

People report positive experiences with order, highlighting the simple process and very fast delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nicely packaged & fast delivery always worth a look & check them out. Also easy to navigate to see if they have the single cards you need because first you can do in stock only then via the set you lo... See more

Rated 5 out of 5 stars

Easy website too find cards, great selection of Pokémon cards and fantastic prices. Super quick delivery, will definitely be back for more cards. A great company recommended by my son.

Rated 5 out of 5 stars

Really amazing for buying single cards! I've used the site a couple of times now, bought a couple hundred cards from various TCGs for my weird themed collections and I will continue using Big Orbit in... See more

Rated 5 out of 5 stars

I recently got back into collecting Pokemon cards and had pulled a couple of rare cards from the new Pitch Black set that I wasn't interested in keeping. I decided to trade these into Big Orbit Cards... See more


Company details

  1. Trading Card Store
  2. Collectibles Store
  3. Game Store
  4. Hobby Store
  5. Toy Store

About Big Orbit Cards

Written by the company

The best place to buy individual trading cards in the UK. Fast same day worldwide shipping on orders placed before 3pm Monday to Friday and free shipping over £30. We sell a wide range of different TCGs including Magic: The Gathering, Yu-Gi-Oh!, Pokemon TCG, Cardfight Vanguard & many more.
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Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,730)

593 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

They didnt have a card i bought so they let me know within 24h ans issued a refund for the card as well as covering the shipping costs. Great communication and resolution for if anything goes wrong. Cards also came in great condition and were shipped out very quickly.

25 June 2026
Rated 5 out of 5 stars

Best value

Honestly this company is fair with prices and always helpful if you have any questions or issues. Wouldn't but from anyone else 10/10 service

25 June 2026
Rated 5 out of 5 stars

Consistently the best for TCG Singles

Consistently the best market for singles ive seen for TCGs, my go to place for Digimon & Universus Singles extremely fast shipping every time and excellent communication, would highly recommend

22 June 2026
Rated 5 out of 5 stars

Brilliant Website

Easy to use website, really well priced and quick shipping. Genuinely one of the best and easiest places to shop online for TCG and trading cards alike.

27 June 2026
Rated 5 out of 5 stars

Ordering to ship to New Zealand

Ordering to ship to New Zealand. Have done this multiple times over the years and always arrives well packaged and as described. I’m no expert but I’d say you’re probably pretty tough on yourselves when it comes to grading the condition, LP, MP, HP etc. some of the MP cards are often in much better condition than MP! Your wide selection of single cards keeps me coming back. Keep up the good work team

19 June 2026
Rated 3 out of 5 stars

Would recommend but check orders on arrival

Posative - Great selection of cards at reasonable prices that are re stocked regularly.

Negative - Multiple orders received with incorrect cards, when issue was reported card was replaced. But consistent concern require meticulous checking of orders on arrival.

Postage packaging is basic and could be improved when shipping higher value cards. Most orders arrive in folded cardboard, no bubble wrap or card individual protection.

Customer service is basic regarding issue resolution. Don't expect much more than a sorry, keep the card sending you a replacement kind of response.

I would recommend using Big Orbit Cards but definitely check and compare orders to what you requested.

18 June 2026
Big Orbit Cards logo

Reply from Big Orbit Cards

Hello Mark

Thank you for taking the time to leave a review.

I'm pleased to hear that you would recommend using Big Orbit but am sorry to hear that you have had some issues regarding incorrect cards being sent.

We regularly assess our error rate and it is consistently below 0.5%, which is considered a good standard but it does vary from game system to game system.

As you mention, we are always happy to rectify issues once they arise.

With regard to packing, we use a method we developed during over a decade of business, the boxes we use are designed to take the damage so the cards don't, they include crumple zones at each corner and two layers of card front and back. We also send all cards in a grip seal bag to prevent water damage. We have close to zero reports of damage in the post in over half a million orders.

We hope to see you again soon.

Regards

Paul
BOC

Rated 3 out of 5 stars

Not pleased with recent order

Always use BigOrbit when preordering before a release of the new Cardfight Vanguard set.

Was left disappointed this time round as despite ordering 4 of a card, paying for 4 of the card, I only recieved 3. The order paper inside had a "-1" written on it by the card's name on the list.

So they knew there wasnt enough and didn't process a refund of said card. It wasnt a massive amount of money, however the fact of the matter is I was still charged for something and that was knocked off the order.

Aside from that everything was fine.

20 June 2026
Big Orbit Cards logo

Reply from Big Orbit Cards

Hello Oliver

Thank you for taking the time to leave a review.

I'm very sorry about the missing card, this seems to have been caused by an admin error as the card was actually available.

When you contacted us regarding this we were able to locate the card and it is on it's way to you, it should reach you in the next day or two.

Very sorry about the poor experience you had with this order.

Regards

Paul
BOC

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