BIGO LIVE Reviews 

1,022
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, most reviewers were unhappy with their experience overall. Many people expressed strong dissatisfaction with the app's management, citing issues with inappropriate content and a lack of host monitoring. Customers frequently reported significant problems with the app's games, citing issues with virtual currency and account balances. Reviewers also raised concerns about the app's staff and owners. However, some customers also noted positive aspects, particularly regarding social interaction. They found the app effective for connecting with people globally and appreciated its authentic, less filtered environment compared to other platforms. A few users, including creators, also found it a useful tool for streaming and a potential source of income.

What people talk about most

Application

Users describe negative interactions with the app, with many encountering inappropriate content immediately... See more

Social media

Reviewers mention ambiguous feedback about social media, with many expressing dissatisfaction with the... See more

Product

Reviewers highlight ambiguous aspects of the product, with many expressing concerns about unaccounted for... See more

User experience

Customers consistently note ambiguous experiences with user experience, with many encountering inappropriate... See more

Staff

Clients share negative opinions on staff, with many reviewers expressing dissatisfaction with the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

An international communication tool for live streaming that allows users around the world to interact in real time and enjoy a wide variety of genres.

Company replied

Rated 3 out of 5 stars

We as this website generation now we need to do better we need to get rid of the AI off the app we need to change our platform and make it more better for people and for our fans and make it more bett... See more

Company replied

Rated 1 out of 5 stars

They have stolen from my bank account not once but 3 times over £300 taken . This app had made me dislike other foreigners Asians. They still won’t allow me to win on yummy they steal all my diamonds... See more

Company replied

Rated 1 out of 5 stars

My partner couldn't able to get the money from the beans he cashed out. We had to wait for 2 weeks only to get the payment failed message which is weird because att the payment details are correct. Th... See more

Company replied


Company details

Information provided by various external sources

Bigo Live allows you to live-stream your favorite moments, and make friends from all around the world. We enable people to showcase their talent, discover, and stay connected in a positive, healthy, and creative way.


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 81% of negative reviews

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2.2

All reviews

(1,022)

165 reviews in the last 12 months

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Rated 4 out of 5 stars

Useful for fitness motivation, but finding streams is tricky

I started using Bigo Live a few months back, looking for live fitness classes I could follow along with at home – yoga, HIIT, that sort of thing. And it does deliver, to an extent! There are some genuinely motivational instructors broadcasting regular sessions, and the live format definitely helps keep you accountable compared to just watching a pre-recorded video. Being able to ask questions about form in real-time is rather helpful too. I've even hosted a couple of gentle stretching sessions myself, which was quite good fun.The main drawback is actually finding these fitness streams amongst the sheer volume of other content. The search function isn't brilliant, and the categories can be a bit vague. I spend more time scrolling through irrelevant broadcasts than I'd like.

15 May 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We appreciate you sharing your experience! It’s great to hear that BIGO Live helps keep you motivated with live fitness classes and that you’ve even hosted sessions yourself. We’re aware the search and categorization could be better and are actively working on improvements. Thanks for your patience and valuable suggestions!

Rated 4 out of 5 stars

Good but needs better moderation

I like Bigo Live for the most part. There are a ton of cool people on here and great content to enjoy. The only downside is the moderation. Sometimes there’s a lot of inappropriate content that goes unchecked. The app could do a better job in filtering this out. Other than that, I love the live chats and how you can interact with the streamers. I’ve had a lot of fun, but they need to improve the moderation!

18 April 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for sharing your feedback! We're happy to hear you enjoy the community, content, and interactions on Bigo Live.
We understand your concerns about moderation and inappropriate content. Maintaining a safe and positive environment is a top priority. Bigo Live has a zero-tolerance policy towards sensitive or offensive content and strictly enforces our Community Guidelines.
We utilize a combination of advanced AI systems and dedicated human moderation teams working 24/7 to detect and promptly remove inappropriate content, often before users even see it. We are continuously enhancing these measures.
We encourage you to report any content or behavior that violates our guidelines using the in-app reporting tools. Your reports are valuable in helping us improve.

Rated 5 out of 5 stars

Best app for discovering new talent!

Bigo Live is my go-to app for discovering fresh talent. I love how you can easily find new streamers based on your interests, whether it’s singing, dancing, or gaming. The "Discover" feature makes it simple to explore different kinds of content, and I’ve found some incredible performers that I wouldn't have found elsewhere. I also appreciate the app’s interface – it’s clean, easy to navigate, and always responsive. Definitely my favorite place to find new talent and be entertained!

18 April 2025
Rated 5 out of 5 stars

Loving the variety of content!

Bigo Live has such a wide range of content – from games to music and cooking shows! I love how interactive the app is. The live chats make it easy to connect with streamers, and I’ve had so many fun conversations. There are a few improvements that could be made, like faster load times, but overall, I’ve been having a blast. Definitely recommend it to anyone looking for fun, live content!

16 April 2025
Unprompted review
Rated 4 out of 5 stars

Great streaming platform, but minor bugs

I’ve been using Bigo Live for a while now, and it’s mostly awesome! The streams are smooth, and the chat feature is easy to use. One thing I don’t like is that sometimes the app crashes unexpectedly, especially when I’m watching multiple streams at once. Also, there could be more filters for streamers. But overall, I’ve made a lot of cool friends and it’s definitely a fun experience!

16 April 2025
Unprompted review
Rated 1 out of 5 stars

Bigo Lotteries Full Of Spambots

Unless you want to chat lots of women up Bigo has got an arcade of games but they use diamonds which cost real money to obtain. I must have wasted hundreds on this site with diamonds that can go within 2 minutes. Fisher is the best of a bad bunch and even this is a bad game as where on some occasions you start off good, after playing for a while the fish will suddenly become smart and dodge all the bullets you fire at them. You’ll waste all the diamonds in seconds but this is nothing when you compare it to how bad the other games are for taking all your diamonds away and hardly winning anything. Worst of all is the lotteries they do in livestreams. At one time they were alright and I would usually win on some of them but now there are thousands of spambots come in a loot the lotteries giving real people no chance of winning. Surprisingly nobody seems to notice this in chatrooms as if all these problems do not exist. The problem is getting worse due to fact that the spambots are the ones winning the diamonds allowing them to loot more expensive lotteries as time goes on. Bigo staff don’t do anything about this problem as well which is really getting out of hand. The only positive to this is the credits that I get on Google Play points for the money I’ve wasted on Bigo which has got me to the gold rank which gave me 3 months free premium subscription on Disney Plus and 2 months free premium on YouTube too. The women are also spoilt on this website by desperate men that keep giving them gifts that earns them diamonds or beans which they can even convert into real money in which they get thousands every month.

9 April 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for sharing your detailed feedback . We understand your concerns regarding the use of diamonds and the fairness of the platform's features.

Diamonds are the virtual currency used for sending gifts and participating in various activities on Bigo Live. We strive to maintain a fair environment and take violations of our Community Guidelines, including fraudulent activities, seriously.

We encourage you to report any suspicious activity directly through the app's "Feedback" section or by reporting specific users. Your input is valuable in helping us investigate and improve the Bigo Live experience.

Rated 1 out of 5 stars

Not a fun app to use

Not a fun app to use. If you even look like your having fun they give you unnecesary bans. And do not support the hosts or give credit wherr credit is due. The community is full of fake bots whondont even support the hosts only watch kn like a big brother without sending beans to the hosts. There are too many people that go on your lives that also pretent thst they will support you and just leave the livem there are too many fske people therr not looking to support one another. The bigo staff should treat hosts withbkore respect. They support more peoppe on there swearing at people then genuine nice people just having fun. It is a very toxic app

10 March 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for sharing your concerns regarding your experience with Bigo Live. We sincerely apologize for any frustration you've encountered and appreciate the opportunity to address your feedback.

Regarding the bans you've mentioned, we strive to maintain a safe and enjoyable environment for all users. If you believe a ban was applied in error, please contact our support team at feedback@bigo.tv with your account details for further assistance.
Your feedback about host support and community interactions is invaluable. We are dedicated to improving the experience for all users and will take your comments into consideration as we enhance our platform.

Thank you for bringing these issues to our attention. We hope to restore your confidence in Bigo Live and provide a more positive experience in the future.

Best regards,

Bigo Live Support Team

Rated 1 out of 5 stars

Bigo scam

I did not receive my salary due to JazzCash's daily limit restrictions. On February 7th, I successfully received one payment, but my second withdrawal was rejected because the daily limit was full. As a result, the amount was returned to the sender instead of being credited to my account. I have proof of my transaction history and withdrawal details, including screenshots, confirming that I did not receive the payment. I kindly request that my salary be resent as I urgently need the funds. Please address this issue as soon as possible. But the bigo support team have not any action.

7 February 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Dear User,

We apologize for the inconvenience you've experienced with your salary withdrawal due to JazzCash's daily limit restrictions. To resolve this issue promptly, please provide the following details:

Bigo Live ID: Your unique identifier on our platform.
Transaction Details: Date, time, and amount of the failed transaction.
Screenshots: Clear images of your transaction history and any error messages received.

Please send this information to our customer service email at feedback@bigo.tv.

Additionally, to prevent future issues, consider adjusting your JazzCash account limits or scheduling withdrawals within the allowed daily limits.

We are committed to resolving your concern as quickly as possible.

Best regards,

Bigo Live Support Team

Rated 1 out of 5 stars

My account has been banned for no…

My account has been banned for no reason and I have uploaded the ID and they do not want to unban this account as it has been banned for more than two years

11 March 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Dear User,
We understand your frustration regarding your account ban. Given the duration of over two years, we recommend contacting our support team directly at feedback@bigo.tv with your account details and any relevant information. Please note that bans resulting from serious violations may be permanent and not subject to appeal. ​

Best regards,

Bigo Live Support Team

Rated 1 out of 5 stars

Bigo created only for owners benefit

Bigo created only for owners benefit. Don’t lying to us! This game system only created for your own benefit not for us. Please don’t make money this way don’t forget you make money from us. God bless bigo owners.

7 March 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your feedback. Bigo Live's business model is designed to benefit both the platform and its creators. Hosts can earn income through virtual gifts from viewers, which can be converted into real money. Successful hosts have reportedly earned up to $5,000 per month. We continuously strive to create a fair and supportive environment for all users.

Rated 4 out of 5 stars

good so far.

good so far.
been an officially signed host for nearly four years. where I had bad and good days. My best years in Bigo App, were 2021-2023. I enjoy doing my channel. Meeting new people. However, there are plenty of activities that I miss doing. Activities that earn bean rewards. I hope they can bring back those. It helps a lot in meeting the host's bean target.

6 March 2025
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your dedication as a Bigo Live host over the past four years. We appreciate your feedback regarding the activities that offered bean rewards and understand their importance in helping hosts meet their targets. We are continually working to enhance the host experience and will consider your suggestions for future updates.​

Best regards,

Bigo Live Support Team

Rated 5 out of 5 stars

BIGO Live is FUN!!

This app is engaging, income generating and can hone your social skills. It helped me develop my social interaction with others

27 February 2025
Rated 5 out of 5 stars

Loveeeee it!

Loveeeee it!! I use this APP every single day, and made a lot of great friends over there. The whole vibe is so great, and the hosts are friendly, would love to recommend it to more ppl!!

19 December 2024
Rated 5 out of 5 stars

Great Live Streaming App in the region

Great Live Streaming App in the region.
Users can easily make money at home on this platform.

14 February 2025
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your positive feedback! We're thrilled to hear that you're enjoying Bigo Live. It’s indeed a fantastic platform for live streaming, connecting with others, and earning money from the comfort of your home.

Rated 5 out of 5 stars

Made friendships along the way!

I really love the BIGO Live App because I was able to connect and make friends with other users and hosts! Because of it I made new friends and had new experiences.

1 February 2025
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for sharing your wonderful experience with BIGO Live! We’re delighted to know that the platform has helped you connect with new friends and create memorable experiences. Building friendships and sharing moments is at the heart of what BIGO Live is all about.

Rated 1 out of 5 stars

Bigo allows people children to be posted on broadcasts

You would think bigo being off the app stores would really change their policy but they haven’t and it’s disgusting. They will tell you to report a person during the live but it does nothing. It’s a lot a disturbing behavior. They also allow adults to put other people’s children as their background with no penalizing and often lie about penalizing these broadcasters. Imagine logging in and seeing your child on a random adult background while their live ? Bigo doesn’t protect children on this adult platform. I wish bigo was a more enjoyable environment but it isn’t. Ban host ID: Pr3tti3y3z for exploiting other peoples children on an adult platform.

8 February 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your detailed feedback and for bringing these concerns to our attention. At BIGO Live, we take user safety and content moderation very seriously. Here are some key points regarding your concerns:

1. Content Moderation and Reporting: We utilize both AI technology and a team of moderators to monitor live streams in real-time. Our system is designed to detect and remove inappropriate content swiftly. Additionally, the user reporting system allows the community to flag violations, which are reviewed promptly by our moderation team.

2. Child Protection: BIGO Live enforces strict age restrictions, requiring users to be at least 18 years old. We also have a zero-tolerance policy for any form of exploitation or harmful content involving children. Any reported violations are thoroughly investigated, and appropriate actions, including account suspension or banning, are taken.

3. Your Specific Report: Regarding the mentioned host ID and the situation described, we encourage you to report this directly through the app’s reporting feature or contact our support team with detailed information. This will allow us to investigate and take immediate action against any violations of our community guidelines.

We are committed to creating a safe and enjoyable environment for all users and continuously enhancing our policies and systems to address any issues effectively. If you have further concerns or need assistance, please don’t hesitate to reach out to us directly.

Rated 1 out of 5 stars

I was a high ranking host in bigo…

I was a high ranking host in bigo making 500k plus quotas... the admin have stripped hosts of rewards.. the app is riddled with thieves dishonesty fakes and fraud... and admin don't give a crap... I used to love it... but the only way to survive on this app is to become a non feeling money machine monster and crap people over.. no thanks... I'd Rather Not become that kind of person.

1 December 2024
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We are sorry to hear about your negative experience on BIGO LIVE. As a platform, we strive to provide a fair and enjoyable environment for all users. If you believe there are issues with rewards, fraud, or other concerns, we encourage you to provide detailed feedback.
Please send an email to feedback@bigo.tv with all relevant details so our team can investigate and address your concerns appropriately. Your feedback is valuable in helping us improve the platform.

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