BIGO LIVE Reviews 

1,020
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the app, describing it as problematic and poorly managed. People frequently reported issues with the app's games, claiming that virtual currency was lost and accounts were frozen without cause. There were also numerous complaints about the staff, regarding issues with funds and a lack of proper moderation for inappropriate content. However, some users found the app valuable for global connection and real-time interaction, appreciating its diverse content and community. Conversely, a small portion of people mentioned serious concerns regarding inappropriate content and inadequate moderation.

What people talk about most

Application

Customers consistently express strong dissatisfaction with the app, citing issues with inappropriate content... See more

Social media

Consumers find social media to be ambiguous, with some reviewers praising the platform for connecting with... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with many expressing dissatisfaction with the... See more

Product

Users describe ambiguous interactions with the product, with some reviewers reporting issues with content... See more

Staff

Customers had negative experiences with staff, citing that many messages to local administrators receive no... See more

Reviews shaping this summary

Rated 3 out of 5 stars

An international communication tool for live streaming that allows users around the world to interact in real time and enjoy a wide variety of genres.

Company replied

Rated 3 out of 5 stars

We as this website generation now we need to do better we need to get rid of the AI off the app we need to change our platform and make it more better for people and for our fans and make it more bett... See more

Company replied

Rated 1 out of 5 stars

They have stolen from my bank account not once but 3 times over £300 taken . This app had made me dislike other foreigners Asians. They still won’t allow me to win on yummy they steal all my diamonds... See more

Company replied

Rated 1 out of 5 stars

My partner couldn't able to get the money from the beans he cashed out. We had to wait for 2 weeks only to get the payment failed message which is weird because att the payment details are correct. Th... See more

Company replied


Company details

Information provided by various external sources

Bigo Live allows you to live-stream your favorite moments, and make friends from all around the world. We enable people to showcase their talent, discover, and stay connected in a positive, healthy, and creative way.


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

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2.2

All reviews

(1,020)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience at Big O Tires at in Castle Pines.

I've gone to Big O Tires at Castle Pines, CO for decades. Visits for tires, service jobs, etc., have been quick, and employees courteous and respectful. The latter was especially true working with Dennis during my most recent visit. He was very sociable, and I enjoyed discussing various topics which had nothing to do with auto-services. My interaction with Dennis easily convinces me to return to this store and hopefully him.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible app full of fake accounts…

Terrible app full of fake accounts scammers

27 November 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We apologize for the bad experience. We are actively fighting against fake accounts and scammers with 24/7 monitoring systems. If you encounter suspicious profiles, please use the in-app 'Report' feature or contact feedback@bigo.tv immediately. Your reports help us clean up the community faster!

Rated 4 out of 5 stars

Yeah

Yeah, nah, it's pretty decent. Good way to kill a bit of time and see what people are up to. Haeps of variety in the streams, which is cool. You get the odd dodgy profile trying to message you, but they're easy enough to block. Overall, a solid app.

21 August 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thanks for the feedback! We're glad you reckon BIGO LIVE is a solid app for killing time and enjoying the heaps of variety in streams. Regarding those "dodgy" profiles, you're doing exactly the right thing—blocking and reporting them helps us keep the platform clean. We are constantly improving our security measures to minimize them. Cheers!

Rated 3 out of 5 stars

We as this website generation now we…

We as this website generation now we need to do better we need to get rid of the AI off the app we need to change our platform and make it more better for people and for our fans and make it more better for the people who coming on the app we have the morning crew the late night crew the evening crew the early afternoon crew and the early morning crew people around the world who be coming on this app I understand that you trying to make sure nobody don't smoke or drink in the camera but they can listen to music they can talk and associate with a friend's and family on the app or off the app they can't have their kids in the camera if they have to if they want to they can dance in the camera if they want to they can't listen to music if they want to your AI is controlling this website and for me being the manager for this app in the US we need and you need to make this app better it's a lot of drama fussing cussing acting a fool every single day people go to panels people get kicked out out of panels we need to do better people fussing and cussing their family acting a pair of fool we need to do better starting in November after the holiday this app will change

14 November 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your detailed feedback and passion for the community. We strive to balance user freedom with necessary safety measures to maintain a positive environment for all time zones. We take your concerns about content moderation and the platform atmosphere seriously. Please share your specific suggestions at feedback@bigo.tv so we can work together to improve the experience for everyone.

Rated 5 out of 5 stars

Aus is a bloody huge country

Aus is a bloody huge country, and living a bit regional can be isolating. BIGO's been great for that. Yeah, my internet can be a bit dodgy so the stream quality isn't always perfect. Being able to just jump on and chat with someone in Melbourne or Perth in real-time is unreal. It makes the country feel a whole lot smaller and more connected. True blue lifesaver.

12 September 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We are thrilled to be your "lifesaver" in connecting with friends across Australia! Bridging distances and overcoming isolation is at the heart of our mission. It is wonderful to hear that despite the "dodgy" internet, BIGO LIVE makes the country feel smaller for you. Thank you for the "true blue" support and for being part of our community!

Rated 3 out of 5 stars

An international communication tool for…

An international communication tool for live streaming that allows users around the world to interact in real time and enjoy a wide variety of genres.

8 November 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your positive feedback! We are thrilled that you appreciate BIGO LIVE as a global platform for real-time interaction. We strive to bring diverse content and connect people from all over the world. We hope you continue to have a great experience exploring the wide variety of genres available!

Rated 1 out of 5 stars

I write articles about scams and…

I write articles about scams and criminal business practices, hold an international press card, and follow up on tips from my readers on social media. Currently, this concerns Bigo.tv.

As always, I conduct this research myself, either by ordering a product as a tester or by testing it. Not all of my initial impressions are negative, and when they are, I'm fair and don't hold back on positive reviews.

However, the situation with Bigo.tv is somewhat difficult to explain.

If you've read all the negative reviews, which you can assume aren't bought and paid for but are based on real experiences, and if you examine them more closely, you'll find the same response text that doesn't address the problem at all.

In a way, this text sounds polite and helpful, but ultimately it's a written middle finger because Bigo.tv simply doesn't care. They just claim that's not the case and that they are the good guys and all the users are the bad guys. Particularly critical are the cases of pedophiles who abuse young people in developing countries.

Specifically, the discussion centered on Vietnam. Vietnam became part of the BRICS countries and still suffers today from the social consequences of defoliation, which resulted in countless people with disabilities due to hereditary damage across generations. When it comes to committing war crimes, the US military has been a constant presence worldwide for over 200 years, but when it comes to paying reparations, they resort to excuses. This was the case in the Vietnam War, as well as with the firestorm against refugees from the eastern territories and the Rhine meadow camps. Russia also bears responsibility for this with the sinking of the Gustloff. However, we shouldn't repay evil with evil, but rather do our part by doing good, within the limits of our means.

My task, therefore, was to find out what was going on here. Specifically, it was about someone paying a young girl from Vietnam with Bigo diamonds to behave in a way that wasn't exactly youthful—to put it delicately—presumably so she could masturbate more easily.

The social hardship of not being able to afford nice T-shirts or fashion items leaves many young people with no other choice. I then intervened and suggested she show some cooking skills, crafts, or gardening, because that's what people want to see. That was, of course, a clever trigger. But instead of the potentially pedophilic user reacting—what else could he do when I spoiled his fun?—Bigo's technical support, apparently masturbating, blocked me and deleted my activity streaks, presumably to do something nice for good singers or people who showcase their work in the fields.

Want to bet the standard reply will come again? This time, however, things are different. I'm handling it through the embassies of Singapore, Vietnam, and Russia (the de facto chief authority for the BRICS countries), and, at the company's headquarters in the UAE, through the UAE airport police, since they didn't provide an address for good reason.

Labor regulations in the UAE are very strict, and they will intervene, at the latest on the next management flight.

We'll resolve the issue of excuses quickly, and I will coordinate with Russia to launch a support program for startups in Vietnam so this mess finally stops.

The article is also available on Telegram and will be in tomorrow's embassy newsletter.

PS. 8:06 PM I just discovered that the support employee also seems to have stolen my streaks, subscriptions, and gift assets. So, it's not just perverts but also criminals working in support. Management will have to clean house.

2 November 2025
Unprompted review
Rated 4 out of 5 stars

Downloaded this on a whim

Downloaded this on a whim, didn't expect much. But wow. I started hosting just for fun, and the community support is insane. It's not perfect, mind you—the app can be a little glitchy sometimes and freeze for a second. But the people make up for it 100%. They cheer you on, send little gifts, and make you feel like a superstar. It's turned into a decent side hustle for me and my confidence is way up. Wild.

5 November 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We’re thrilled to hear BIGO LIVE has boosted your confidence and become a rewarding side hustle! It’s heartwarming to know our community makes you feel like a superstar. We acknowledge your feedback on the glitches and are actively working to optimize app stability for a smoother experience. Keep shining!

Rated 1 out of 5 stars

Waiting over 2 weeks and counting for…

Waiting over 2 weeks and counting for bigo to give me a response about why my paychecks aren't adding up to what shown on their pay pyramid for bigo bean rush host.

15 October 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Hi, we are very sorry to hear about your experience and we sincerely apologize for the delay in response. This is not the standard of service we aim to provide our hosts.
To help us investigate your payment issue immediately, could you please contact us through the in-app feedback channel? Go to "Me" -> "Feedback" and provide your Bigo ID along with the specific details of the pay discrepancy you've mentioned.
Our dedicated payment team will prioritize your case and work to resolve it as quickly as possible. We value you as a host and are committed to ensuring all payments are accurate.

Rated 5 out of 5 stars

I'm so sick all the filtered

I'm so sick all the filtered, perfect nonsense on other apps. BIGO is just..real. You see people just chilling, having a cuppa, talking about their day. Of course, you get the odd weirdo, but they're easy enough to ignore. The best part is finding those genuine streams where it feels like you're just handing out with a friend. It's comforting, you know? Like a proper community.

19 September 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you so much for this amazing 5-star review! We are absolutely thrilled to read your feedback.
You have perfectly captured the essence of what we hope Bigo Live can be for everyone: a place for real people and genuine connections. We love that you've found that comforting, community feeling that feels just like "handing out with a friend."
It's users like you who make the Bigo community such a special and authentic place. Thank you for being a part of it, and we're so happy to have you with us!

Rated 1 out of 5 stars

Stay away

I am yet to meet one REAL person after reaching out to about 100 ladies

10 October 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We're very sorry to hear about your experience. We are committed to fostering a genuine community and take this issue very seriously. Please report any suspicious profiles you encounter or contact our support team at feedback@bigo.tv with details. We appreciate you helping us improve.

Rated 1 out of 5 stars

Just weird

Bigo is good for connecting with people all over the world, and has good translation features. You can “favourite” the streamers you like and even tip them diamonds, which the streamers can convert into cash.
The problem with Bigo though, Is its management, in all areas. They don’t have sensible policy to begin with. They use AI to detect violations - such as typing words like “lubricants, shotgun, toddler” and various others that we don’t know of.
They permit some hosts to stream in their knickers, while forbidding others to dance while standing. And they do all the other creepy 💩 that other reviewers have mentioned, like it’s some sick game.
They were actually banned from all app stores earlier this year, and were reinstated after much begging.
It’s really sad that they don’t recognise consequences themselves, while they’re indulging in enforcing compliance.

2 September 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your feedback. We appreciate you highlighting our connection and translation features. We are very concerned about your comments on policy enforcement and AI moderation. We are continuously working to improve our systems for a fair and consistent experience for everyone. Please share any specific examples with us at feedback@bigo.tv. Your input is vital for our improvement.

Rated 4 out of 5 stars

This is a smooth way to keep in contact…

This is a smooth way to keep in contact with all your love ones from, past, present to future. It's great.

7 August 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for the wonderful feedback! We are thrilled to hear that you find Bigo to be a great way to stay in contact with your loved ones. We appreciate you being part of our global community and hope you continue to enjoy connecting with people on our platform.

Rated 1 out of 5 stars

My report by feedback was rejected due to protect the other user privacy we cant review your report …

On oct 3rd 2025 I send feedback@bigo my report of a woman for violating community standards on offline harrassment and violating community guidelines 4 15 to 17 where it states offline abuse is permanently prohibited and not allowed with my username id the woman username id date time of the incident with multiple screenshots of the community guidelines on session 4 15 to 17 as my supporting materials and the bigo employee 💯 percent refused to address and follow there community standards on session 4 15 to 17 and gave me his answer due to protect the other user privacy we are unable to review your report every time I send my report with the community guidelines session 4 15 to 17 I get that answer every time

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Seems like a scam, giving users false hopes in earning money

My partner couldn't able to get the money from the beans he cashed out. We had to wait for 2 weeks only to get the payment failed message which is weird because att the payment details are correct. The pymt acct is under my name. He worked really hard for that money and yet he didn't even receive it. Whats worse is bigo customer service isn't responsive to our queries at all.

4 October 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We're very sorry for the delay and frustration with the cash-out process. This is not the experience we want for our users. Often, payment issues arise if the Bigo account name and the payment account name do not match. Please contact our support team at feedback@bigo.tv with the Bigo ID and transaction details so we can investigate this urgently.

Rated 5 out of 5 stars

Probably my favorite live chat app for…

Probably my favorite live chat app for those nights where I'm bored and looking for some company. Wild mix of people, sometimes groups, all ages and walks of life. Never thought I'd talk to someone from the Fiji island so that's pretty cool too haha

12 August 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you so much for your amazing feedback! We're thrilled to hear you enjoy the diverse community and global connections on Bigo Live. It's wonderful that you're having such a positive experience connecting with people from all walks of life. We appreciate you being a part of our community and hope you continue to have great conversations!

Rated 5 out of 5 stars

my experience on bigo has been nothing…

my experience on bigo has been nothing but a blessing. Mix and mingle with different people. With bigo it definitely brings joy to me.

5 August 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your wonderful feedback! We are absolutely delighted to hear that Bigo has brought you joy and has been a blessing in your life. It's fantastic that you're enjoying the experience of mixing and mingling with different people from our global community. We truly appreciate you being a part of it.

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