Biconomy.com Reviews 

132
•
TrustScore 3 out of 5

3.0

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Rated 4 out of 5 stars

Average experience with this CEX is pretty good and decent. Minus 1 star just only because deposit time could significantly range from time to time (not for stables but for specific alt)

Rated 2 out of 5 stars

Biconomy's website is pretty neat, they explain what they do and it's actually easy to understand. They're all about making crypto transactions simpler for devs, which is cool 🚀. Honestly though... See more

Rated 5 out of 5 stars

I have been using Biconomy for about 9 months. Positive experience. I have interacted with their support team multiple times and they have resolved the issue promptly and correctly everytime.

Rated 1 out of 5 stars

Fake and cheater exchange. They allow you to deposit and block your withdrawals and trading if you start earning profit. Their so called risk control team comes in the picture and freeze your accoun... See more

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Finance Broker
  4. Financial Institution
  5. Non-Bank Financial Service

Written by the company

Biconomy Cryptocurrency Exchange – Bridging the Future of the Digital Economy _____________________________ Professional, Secure, and Innovative Crypto Trading Since 2019 At Biconomy, we are proud to be a globally recognized cryptocurrency exchange, trusted by over 1,000,000 traders worldwide. Since 2019, our mission has been to provide a secure, user-friendly, and professional trading experience while empowering the growth of the digital economy. _______ Your Gateway to the Crypto World! Biconomy offers a comprehensive suite of services tailored to meet the needs of crypto traders, blockchain projects, and investors: - Spot Trading for popular assets like Bitcoin (BTC), BNB, Ripple (XRP), Ethereum (ETH), TRON (TRX), and more. - Futures and Margin Trading - P2P Trading and seamless options to buy cryptocurrencies with bank cards. - Staking and Financial Products to help you grow your crypto assets. - Token Listing Services and a robust Launchpad platform for new blockchain projects. - Liquidity Management, Community Building, and Marketing Solutions to drive project success. _______________ Regulated and Accessible. Biconomy holds an SMB license for the U.S. and Canada, ensuring a compliant and accessible trading environment for users in these regions. Our goal is to revolutionize the crypto landscape by connecting people, projects, and ideas while offering flexible, customized solutions for blockchain innovation. Whether you are a trader, investor, or project team, Biconomy is your trusted partner in the digital economy. Trade with confidence. Grow with Biconomy 🚀


Contact info

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3.0

Average

TrustScore 3 out of 5

132 reviews

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3.0

All reviews

(132)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

Biggest scammers

10 November 2023
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 5 out of 5 stars

Great exchange

Great exchange, great support. Adding new coins regularly and BIT token has a really huge potential.
Keep up the good work!

25 December 2023
Unprompted review
Rated 1 out of 5 stars

Biconomy will not let me withdraw my coins. No help from customer service. I think it's big scam.

They will not let me withdraw my coins. They want me to deposit further USD 660 before they will release my own money. Why??? If I did deposit this amount they will come up with something else not release my money. I think it's a big scam.

5 December 2023
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 1 out of 5 stars

Scammers don't deposit they hang on to…

Scammers don't deposit they hang on to your crypto not the first time but definitely the last for me bad bad bad bad bad,( what use can you do after 1year be serious)

17 November 2023
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 1 out of 5 stars

Shady directors

Shady directors. Zero integrity.

19 October 2023
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 1 out of 5 stars

Biconomy is biggest scammer and fraud…

Biconomy is biggest scammer and fraud in crypto market, Don't trust this exchange do not send withdrawal, if you try to withdraw your profit, they are not process your withdraw. Its purely scammer and fraud, everyone say its scam and cheater. Please avoid him and save your money.

1 January 2023
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 1 out of 5 stars

Biconomy exchange acts criminally

Biconomy exchange acts criminally. they use received coins for false purposes and sell them instead of using them for the agreed purposes.
To every (potential) user of this exchange. please reconsider if you really want to give your money to such a company.

1 December 2022
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 1 out of 5 stars

Biconomy stole our community's funds…

Biconomy stole our community's funds and is removing all comments and reviews we place to warn newcomers

1 December 2022
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 1 out of 5 stars

Biconomy is not a good platform

Biconomy is not a good platform, they try to stolen my coin but i let them know not this t!me when i !ntroduce "uniform. wiki" !n no t!me the coin was restore.

22 November 2022
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 1 out of 5 stars

They have stolen my coins

I was trading for a few weeks and suddenly my wallet was being manipulated by Biconomy. They stole a lot of coins from my wallet. I've written to support quite a few times, but they don't respond. Everyone should think very carefully before working with this company.
I think these are scammers.

8 March 2023
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 1 out of 5 stars

Scam Alert

scam alert
I wanted to pay out my money - there was an error message several times.
To date I have only been able to pay out a small part of my coins.
I have written to support several times ... got no answer ... or they say everything is ok.
But I don't got my coins.
+++ Do NOT TRUST this exchange +++

2 February 2023
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 1 out of 5 stars

SCAM

SCAM - Biconomy - SCAM!!!
I traded at Biconomy and had several thousand USD in my USDT account there. Suddenly my account was at 0.00. I wrote to support several times and asked why. However, I have not received an answer. 1 week later I only had 300 USDT left in my account.
Meanwhile 2 months have passed and my account has not been corrected - they replied that I no longer receive the money. I sent my screenshots as proof.

THEY STUCK ME!
I warn everyone against making an account on Biconomy - it's a SCAM

21 February 2023
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 1 out of 5 stars

I have followed all the steps

I have followed all the steps, but I did not receive my airdrop. Just for that, their image is compromised. They don´t look like a trustable exchange site. A compromise is a compromise!

16 July 2022
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 1 out of 5 stars

Scam don't trsut this they scamed ppl…

Scam don't trsut this they scamed ppl on deposit and refferal proram.

10 July 2022
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 1 out of 5 stars

Scam site, do not trust

I AM agree with this:
scam site and cannot withdraw money big of peoples and this site promote using fake air drops. admins customer service always tell fake details and they all are fakers. do not trust this platform

3 July 2022
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

Rated 1 out of 5 stars

scam site and all admins are fakers

scam site and cannot withdraw money big of peoples and this site promote using fake air drops. admins customer service always tell fake details and they all are fakers. do not trust this platform.

2 July 2022
Unprompted review
Biconomy.com logo

Reply from Biconomy.com

Dear Customer,

We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.

To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.

We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.

Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.

Best regards,
Biconomy Support Team

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