Wonderful training session. Gentleman did all his best to trained us according to his best knowledge. Very easy to understand. Thanks for his honest teachings. Regards
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See what reviewers are saying
New boiler. pressure drops and turns itself off or no hot water. Been going on for 2 years. Now buzzes and resonates through entire house. Keeps us awake. Engineers take WEEKS to make contact if they... See more
You never truly appreciate a good boiler, like a Worcester Bosch until you live, or move into a house using a Biaisi. Ever lived somewhere, where you never think about the boiler? Probably wasn't a Bi... See more
Credit where it's due! Just thought I would express my thanks for a speedy replacement of the expansion vessel. Phoned first thing, completed by 11-30. Brilliant, OK so the engineer had a cancellat... See more
Company details
Information provided by various external sources
One of Europe's top Domestic and Commercial Boiler Manufacturers. Generating Comfort for your home for over 75 years.
Contact info
Unit 3 Leamore Enterprise Park, Leamore Lane, WS2 7DQ, Walsall, United Kingdom
- 01922 714600
- sales@biasi.uk.com
- www.biasi.co.uk
3.3
Average
600 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 1 week
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Good service
15 August 2022
Great service
Great service, called to register my boiler, the service was quick and efficient.
10 August 2022
assistance with registering a new boiler
Had a new boiler fitted and struggled with registering it.
Called Biasi direct and they registered it for me within 5 mins!. Very helpful
10 August 2022
A good job was done
The engineer did a very good job on the day. I would recommend him 👍🏾
9 August 2022
Nikki in technical was brilliant
Nikki in technical was brilliant. Your website for registration is complete rubbish with homeowner taking you to the installer page. I also was not advised that the rinnova advance has an offset flue and
The offset flue kit to alleviate this is not available in the UK. Why ever not? Other than this I'm pleased with the boiler and hope it lasts the 18 years my old biasi did
4 August 2022
Reply from Biasi UK
Hello Kevin
Thank you for your review.
We just wanted to let you know that the offset flue bend is now available in the UK.
We will also look at the broken link on the website.
Kind regards
Biasi UK Ltd
Staff is very helpful
3 August 2022
Our engineers recommend biasi boiler…
Our engineers recommend biasi boiler and I am happy to have 5years warranty with it.
21 July 2022
Very poor web site
I found trying to register my new boiler to be very frustrating as the web site took me into a closed loop, the help on the web site was totally unhelpful and did nothing to resolve the issue, I eventually had to call to speak to a human being (new to the role and had no idea how to register my boiler) but still 100% better than the web site.
15 July 2022
Tried to register warranty on line but…
Tried to register warranty on line but serial number not recognised,so contacted Biasi by phone, took a while for a response due to option 5 no longer valid, but once through the contact was very helpful & to the point. Sorted quickly.
12 July 2022
top quality boiler works fantastic
5 July 2022
a very helpful lady on the phone made…
a very helpful lady on the phone made everything simple
30 June 2022
The lady who phoned me was first class…
The lady who phoned me was first class , and polite so in the end all was good , my only gripe was the registering of the boiler online could not be done as it was something to do with the serial number ??? But as I’ve said thanks to her replying to my email all was well
27 June 2022
Very good service
10 June 2022
Excellent customer service
6 June 2022
It was easy to use.
23 May 2022
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