I have been a customer for some years now, and I really appreciate the ease of claiming online as well as the fast payment turnaround. Due to an unexpected health issue, I have had some prescrip... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue with a rejected payment and was going back and forth with both companies. Pal was incredibly helpful, patient, and professional. She took the time to listen to my concerns, explain ev... See more
Company replied
You can find telephone contact details easily and it makes such a difference to be able to talk to a real person who listens and responds so clearly to questions. I have been insured with this compan... See more
Company replied
Very easy systems to use online - a quick table to see where any claim is up to and when submitting claims a rolling total is very visible. Post claim submission is also very good, keeping me updated... See more
Company replied
Company details
Written by the company
BHSF provide affordable health insurance for individuals, employees and intermediaries. Employee health and wellbeing benefits and HR support services
Over 150 years of putting people first. Affordable health cash plans and wellbeing solutions for businesses and individuals
Written by the company
- Introducing our new Health & Wellbeing Plan for employees
- Provide your employees with convenient digital, preventative care and valuable health plan benefits. Our business health plan offers easy, digital access to essential services like dental, optical, physiotherapy, and skin cancer screening, along with financial support for routine healthcare costs.
Contact info
14th Floor, 54 Hagley Road, B16 8PE, Birmingham, United Kingdom
- 0121 454 3601
- enquiries@bhsf.co.uk
- www.bhsf.co.uk
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy to claim online, quick payments and great customer service 👍
I have been a customer for some years now, and I really appreciate the ease of claiming online as well as the fast payment turnaround.
Due to an unexpected health issue, I have had some prescriptions and treatments to pay for. Having my BHSF health cash plan, has made this financial burden lighter and much more affordable.
I would 💯 recommend BHSF. Thank you 😊
27 August 2026
Reply from BHSF
Hi Tania,
Thank you for your amazing 5* review.
It's great to hear you're found your Health Cash Plan helpful in managing your everyday health costs. If you ever have any questions about your policy, or need any guidance, please don't hesitate to get in touch.
BHSF
As soon as I put receipt in for my…
As soon as I put receipt in for my glasses, I had a reply saying you had received it and the money would be in my bank within 4 working days, which it was
27 August 2026
Reply from BHSF
Hi Shane,
Thank you for your excellent review and 5* rating.
We're glad to hear you're happy with your overall experience with us. We look forward to receiving your next claim.
BHSF
Reply from BHSF
Hi Mrs Chahil,
Thank you for your fantastic 5* review.
We're so glad to hear you're happy with the speed of our service. If you ever have any questions, or need any assistance, please don't hesitate to get in touch.
BHSF
Reply from BHSF
Hi Penny,
Thank you for your excellent 5* review.
It's great to hear you're happy with the speed and ease of our service. We hope we can be of assistance in the future.
BHSF
Alan Alder
Alan Alder was polite and knowledgeable concerning my query and answered all my questions.
4 September 2026
Unprompted review
Reply from BHSF
Hi Gary,
Thank you for taking the time to leave us such a lovely review, and we'll be sure to pass your feedback on to the staff member directly. We hope to be of such service for many years to come.
BHSF
Fast and efficient claim processing…
Fast and efficient claim processing Great provider
27 August 2026
Reply from BHSF
Hi Stephen,
Thank you for your excellent 5* review.
It's great to hear you're happy with the speed and efficiency of our service. We hope we can be of assistance in the future.
BHSF
Making a Claim
Being to able to upload receipts now rather than filling in a claim form has made the process much more seamless and easy.
3 September 2026
Unprompted review
Reply from BHSF
Hi Myrel,
Thank you for your lovely 5* review.
We're so glad to hear transitioning to claiming online, has improved your experience with us. If you do ever have any questions, or need any assistance, please don't hesitate to get in touch.
BHSF
That the claim will always be considered and that it is dealt with professionally..
I have always found BHSF to be prompt efficient and helpful.
1 September 2026
Reply from BHSF
Hi John,
Thank you for your wonderful review and 5* rating.
We're so glad to hear you're happy with the service we provide. We hope we can be of assistance in the future.
BHSF
fast response to claim pleasant to deal…
fast response to claim pleasant to deal with B H S F
also helpful easy to contact better on line than using
postal service
2 September 2026
Unprompted review
Reply from BHSF
Hi David,
Thank you for your excellent 4* review.
We're glad to hear you're happy with the speed of our service. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Reply from BHSF
Hi Diane,
Thank you for your fantastic 5* review.
It's great to hear you're happy with your overall experience with us. We hope we can be of service again soon.
BHSF
Very easy online claims experience
Very easy online claims experience, dealt with quickly and money paid into account very quickly
27 August 2026
Reply from BHSF
Hi Annmarie,
Thank you for your lovely 5* review.
It's great to hear you're happy with your experience with us. We hope we can be of service again soon.
BHSF
Reply from BHSF
Hi Customer,
Thank you for your fantastic 5* review.
We're so glad to hear you're happy with the claims experience. If you have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
straightforward system
straightforward system, easy to navigate and easy to use. swift response and reimbursement.
27 August 2026
Reply from BHSF
Hi Customer,
Thank you for your wonderful 5* review.
It's great to hear you're happy with your overall experience with us. We hope we can be of service again in the future.
BHSF
Good service
27 August 2026
Reply from BHSF
Hi Andrew,
Thank you for your excellent 5* review.
We're glad to hear you're happy with our service. If you ever have any questions, or need any assistance, please don't hesitate to get in touch.
BHSF
Prompt payment to my account .
27 August 2026
Reply from BHSF
Hi Pauline,
Thank you for your excellent 5* review.
We're glad to hear you're happy with the speed of our service. We look forward to receiving your next claim.
BHSF
Making a claim is easy and very…
Making a claim is easy and very quickly payed out. Very helpful and friendly
27 August 2026
Reply from BHSF
Hi Sharon,
Thank you for your wonderful 5* review.
It's great to hear you're happy with the ease of submitting your claims. We hope we can be of assistance in the future.
BHSF
Reply from BHSF
Hi Ian,
Thank you for your excellent 4* review.
We're glad to hear you're happy with our service. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Very easy systems to use online
Very easy systems to use online - a quick table to see where any claim is up to and when submitting claims a rolling total is very visible. Post claim submission is also very good, keeping me updated of the process and also when to expect refund into my bank account
27 August 2026
Reply from BHSF
Hi Wendy,
Thank you for your fantastic 5* review.
It's great to hear you're happy with your experience with us. We hope we can be of service again soon.
BHSF
BHSF has always been a good service
BHSF has always been a good service, I've been with them approx 5 years
27 August 2026
Reply from BHSF
Hi Ryan,
Thank you for your excellent 5* rating and review.
We're so glad to hear you continue to be happy with our service over the years. If you ever have any questions about your policy, or need any assistance, please don't hesitate to get in touch.
BHSF
Online form is straightforward and easy…
Online form is straightforward and easy to use.
Reimbursement is quick without any fuss.
27 August 2026
Reply from BHSF
Hi Paul,
Thank you for your fantastic 5* review.
It's great to hear you're happy with your overall experience with us. We look forward to receiving your next claims.
BHSF
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