B&H gets me my stuff Next Day via UPS, a real delivery company who actually rings my bell! When I order from that other place whose name starts with an A & ends with a Z, it's always delayed, the deli... See more
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Review summary
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Company details
Information provided by various external sources
Shop Digital Cameras, 35MM Camera Equipment, Photo Printers, Home Theater, DVD Players, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL, Mino
Written by the company

Contact info
420 9th Ave, 10001, New York
- 877-619-4907
- cs@bandh.com
- www.bhphotovideo.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Always easy to navigate with plenty of…
Always easy to navigate with plenty of info about products
Amazing service
Amazing service. I used to buy my paper from Amazon, but not I only use B&H!
⭐️⭐️⭐️⭐️⭐️ Top Marks
⭐️⭐️⭐️⭐️⭐️ Top Marks – B&H Photo Succeeded When No One Else Could!
This company truly deserves the highest possible rating from me!
I searched like crazy all over the internet for a specific component. I contacted several stores and even checked the manufacturer’s own website, but I couldn’t find it anywhere. Eventually, I stumbled across B&H Photo, who told me they could special-order the product for me.
I didn’t hesitate for a second and placed the order right away. This part was extremely important to me, and I was determined to get hold of it – whatever it cost.
It took quite a while, but I wasn’t particularly worried about that. I was happy to wait as long as necessary, as long as B&H Photo could eventually get it for me. After some time, though, I started having doubts and wondered whether even they were having trouble sourcing the component.
But sure enough – they pulled it off!
Once they received it, it was shipped via DHL Express, and just a few days later I had the package in my hands. Opening that box felt like Christmas morning. I was so damn happy! After all that searching, I finally had the component I had been looking for.
A HUGE thank you to B&H Photo for managing to source something I couldn’t find anywhere else. I will definitely shop with you again the next time you have something I’m looking for.
⭐️⭐️⭐️⭐️⭐️ Highly recommended!
Cost of return makes no sense
I am being charged almost half the price of the item I ordered to return the item, and was not offered an exchange. Ordered a cable that has the exact same name as the cable I need, but that is inexplicably not the correct fit, an honest mistake, notified them same day it was delivered, but was not offered an exchange.

Reply from B&H Photo-Video
Purchased from B&H for a long time
Purchased from B&H for a long time. Always try to go by the store when visiting NYC. Good people and amazing inventory.
easy to check out
Ease of use.
I love the website
I love the website. Easy to find something. Once I start buying from them I get addicted to buying all items that are needed.
In Stock & Expedited
B&H had items in stock and shipped quicker than other online stores I checked. Thank you!
Has what I need and fast
Has what I need, and fast
The B&H website is clear and easy to use. I always get fast shipping service, which I appreciate.
B&H: best place to shop for photo/video gear
B&H is by far the best place to shop for photo and video gear. They make it easy to find what you want, and they show you all the accessories you might need. There's lots of educational info on their site; plus, you can always contact them for expert advice. Prices are great, too.
You're The Best!
You always come through when I have audio, video, and technology needs. You've got great prices, incredible customer service, and your shipping of in-stock items is beyond comparison to any other company. Keep up the great work! Love you "guys!" -Mike U.
Fast and professional
Excellent Customer Service AI was Right on!
Excellent! I kid you not, artificial intelligence app suggested I call B&H and I’m so glad I did. I spoke to a wonderful man who shares my appreciation of the Film “high anxiety”, I was having some anxiety …. which is why I asked AI for help on how to order what I needed and thank goodness I was referred to B&H! Instead of more anxiety, I have what I need thanks to Excellent Customer Service! Thank you H!
Easy to navigate and good feedback from…
Easy to navigate and good feedback from reviewers. Love the overnight delivery. As a LONG time B&H customer, it doesn't get any better.
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