I recently purchased swimsuits from Bfyne and I'm extremely impressed! Here's why I highly recommend them. Their swimsuit collection offers a wide range of trendy styles and patterns for everyone. Siz... See more
Company replied
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I bought earrings from Bfyne Overall good experience , responsive team but quality of the product in this case the oversized earrings is terrible. For the price being charged, I expected better qual... See more
Extremely poor quality for the price. Item shipped is not what was advertised for over $250. Absolute scam. There’s a reason they don’t accept returns, it’s a bait and switch. Do not shop here. Polic... See more
You cannot go wrong with a Bfyne piece, it is my absolute favorite clothing line. I have been wearing Bfyne for many years now and never had an issue with their clothing. I receive soo many compliment... See more
Company replied
Company details
Written by the company
BFyne is a contemporary swim and resort-wear brand. Every hand-sewn garment has been conceptualized for the fiercely fashion-forward, cultural aficionado you are. BFyne designs are for the risk-taking woman in protest of the fashion status quo. Highly regarded for enchanting designs and alluring hues, BFyne swimsuits emphasize your curves with intention. The BFyne experience is meant to leave you inspired and empowered. Audiences will be smitten by your embodiment of uninhibited sex appeal and poise.
Contact info
1781 NW 79 Avenue, 33126, Doral, United States
- (1877) 744-2396
- customerservice@bfyne.com
- www.bfyne.com
3.3
Average
233 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Package arrived on time however I had a…
Package arrived on time however I had a question prior purchase and used the email, I never received an email response back. I also was trying to use a coupon code but it didn’t work.
5 December 2023
For confirmation # F3UQYDPPQ order
For confirmation # F3UQYDPPQ order, I can not provide feedback regarding the swimsuit itself I ordered as it has not yet arrived.
One comment I do have is shipping is slower than I expected. I ordered Standard Shipping which according to my order summary means Arrives up to 5 business days after processing. We are now past the 5 days.
4 December 2023
It’s a bit over priced for the kind of…
It’s a bit over priced for the kind of material! I’ve been trying to return this and I’ve been given the run around. Then they said I can hv a store credit. I want my money back! This shouldn’t be this complicated. If they’re partnering with Victoria Secret, they’re going to have to work on a better policy for returns and a better way to manage it!
17 November 2023
Unprompted review
Finish was cheap it gave carnival…
Finish was cheap it gave carnival custom. And I’ve been trying to reach someone to return it. And has been unsuccessful
20 October 2023
Reply from BFYNE
Thank you for sharing your feedback with us, and I apologize for any inconvenience you've experienced. We're truly sorry to hear that you found the finish of the product to be unsatisfactory.
We want you to know that we take the quality of our products seriously, and we use the best materials available to ensure our customers receive high-quality items. Your feedback is valuable, as it helps us identify areas for improvement.
Regarding your difficulty in reaching our customer service, we apologize for any inconvenience you've faced. We'd like to assist you with the return process as quickly as possible. Please provide us with your order details or contact information, and we'll ensure that you receive the support you need to resolve this issue promptly.
Your satisfaction is important to us, and we appreciate your patience as we work to address your concerns and provide you with a better experience. Thank you for giving us the opportunity to make this right.
Amazing quality and fits perfectly
18 October 2023
Reply from BFYNE
Thank you so much for your kind words and positive review! We're delighted to hear that you're happy with the amazing quality of our product and that it fits you perfectly.
While we strive to design our products to be true to size, it's true that individual body shapes can vary, and what works well for one person may not be the same for another. We're glad to hear that it worked perfectly for you.
Your satisfaction is our priority, and we appreciate your support. If you ever have any questions or need assistance with future purchases, please don't hesitate to reach out. We look forward to serving you again in the future!
Swimsuit ran smaller than the size…
Swimsuit ran smaller than the size chart showed for sizing…Please order a size up swimsuit was cute just sizing off
8 October 2023
Reply from BFYNE
Thank you for sharing your feedback with us, and we appreciate your patience as we address your concerns. We're sorry to hear that you found the swimsuit sizing to be different from our size chart.
While our sizing chart is designed to provide a general guideline, it's important to note that individual body shapes and preferences can vary. Our products are typically designed to be true to size, but we understand that personal fit can be influenced by various factors.
If you ever have questions about sizing or need assistance in choosing the right size for your body type, please don't hesitate to reach out to our customer service team. They can provide personalized recommendations to ensure you have the best fit possible.
We value your feedback, and it helps us continually improve our products and sizing information. Thank you for choosing BFYNE, and we hope you'll give us another opportunity to provide you with a great experience in the future.
I receive my dress and it was exactly…
I receive my dress and it was exactly as the picture on the site it fit perfectly beautiful I will order from them again love supporting black owned business
4 October 2023
Reply from BFYNE
Thank you so much for your wonderful review! We're thrilled to hear that you received your dress, and it matched the picture on our site perfectly. It's great to know that it also fit beautifully.
We appreciate your support for black-owned businesses, and we're grateful for your trust in us. We look forward to serving you again in the future, and we're here to provide you with excellent products and customer service. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for your support!
Best bikini brand ever
Best bikini brand ever ,
Fit perfectly and the fabric is top notch
19 October 2023
Reply from BFYNE
Thank you so much for your fantastic review! We're thrilled to hear that you consider us the best bikini brand ever. It's wonderful to know that our bikinis fit perfectly and that you appreciate the top-notch fabric quality.
Your satisfaction is our priority, and we're here to provide you with more great products in the future. If you have any questions or need assistance with anything, please feel free to reach out. We appreciate your support and look forward to serving you again!
There’s always promos to help with…
There’s always promos to help with purchasing items
18 October 2023
Reply from BFYNE
Thank you for your positive feedback! We're delighted to hear that you've been able to take advantage of our promotions to make your purchases more affordable. We strive to provide our customers with the best value for their money, and promotions are just one way we aim to achieve that.
If you have any other feedback or if there's anything else we can do to enhance your shopping experience, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future!
Fits perfect and shipping was so fast!
10 October 2023
Excellent Quality
I have several pieces now and I love the quality of the fabrics, cut and fit. My fav swimwear brand by far.
8 October 2023
Buyer beware
Byrne doesn’t give refunds or price adjustments for their over priced merchandise. Didn’t know this before I made a purchase. Ordered the item on Tue and the prices dropped 40% on Wed.
5 October 2023
Reply from BFYNE
Thank you for reaching out to us. Firstly, I've thoroughly reviewed our records, and it appears we did not send an email concerning the request you mentioned. I sincerely apologize for any confusion or oversight on our part.
Regarding your recent purchase and the subsequent price drop, I understand how this can be quite disappointing and frustrating. It's always challenging to see a price reduction right after making a purchase. While BFYNE's current policy does not offer price refunds on items purchased on sale, we are genuinely sorry for any inconvenience or dissatisfaction you may have experienced due to this.
Our commitment to providing value to our customers is unwavering, and feedback like yours helps us continually assess and improve our policies. Please let me know if there's any other way we can assist or support you further.
Thank you for choosing BFYNE, and we hope to have the opportunity to serve you better in the future.
Best regards
Poor Quality
My order shipped quickly and I received it timely so that is appreciated. Unfortunately very disappointed in the quality for the price. The kaftan and pants set I ordered the material is not as advertised. It is like a blurry print on top of the material instead of the actual material.
1 October 2023
Reply from BFYNE
First and foremost, thank you for taking the time to share your feedback with us. I'm pleased to hear that the shipping process met your expectations, but I'm sincerely sorry to learn that the product did not.
Quality is of utmost importance to us, and we deeply regret that the kaftan and pants set did not align with your expectations or our product description. Your feedback is invaluable as it helps us identify areas where we can improve, ensuring that future customers receive products that meet our standards and their expectations.
We'd like to make this right for you. Would you be open to a return or exchange? Additionally, I would appreciate any further details or photos you can provide regarding the issue so we can address it with our quality control team.
Thank you for giving us the opportunity to address this concern. We value your business and are committed to ensuring that you are satisfied with your purchase.
Warm regards,
It arrived really fast..quality is…
It arrived really fast..quality is excellent…will definitely buy again.
13 September 2023
Reply from BFYNE
Thank you for your feedback
Head Turner
The products and services are impeccable.
I enjoy getting so, many compliments on my items. I have been a client since 2019 and I only buy my resort wear and swimsuits from them. The quality is worth the money. Invest in yourself and have breath taken photos when you are wear their products.
2 October 2023
Reply from BFYNE
Thank you for your feedback
Overall great shopping experience.
The shipping was so fast, the packaging is of good quality and just the overall shopping experience was easy and smooth. I’m a happy customer and will definitely shop more at this store.
21 August 2023
Reply from BFYNE
Thank you for your feedback
I still not have info that my order is…shipped or processed
I still not have info that my order is shipped. It stands in your website as non fulfilled I paid more as 14 days ago.
22 September 2023
Reply from BFYNE
Thank you for reaching out to us regarding your order. I sincerely apologize for the confusion and any inconvenience you may have experienced.
I've looked into the matter, and I can confirm that your order has indeed been shipped and was delivered by DHL. It seems there was an oversight in updating the status on our website, and I apologize for the confusion this caused.
Please check with DHL your tracking number to get the current status and estimated delivery date of your order. If you face any challenges or if the item has not reached you within the expected timeframe, please don’t hesitate to let us know. We'll do our utmost to assist you further.
Thank you for choosing to shop with us, and we deeply regret the oversight. We appreciate your patience and understanding.
Warm regards
Kristi
Kristi, liked the design,style and color of the swimsuit. She said she's never seen a swimsuit, like this before, and eill use it in her next photo shoot
18 September 2023
Reply from BFYNE
Thank you for your feedback
Outstanding
Gorgeous outfit well packaged fits perfectly and delivery was faster than I expected, very simple online purchase
13 September 2023
Reply from BFYNE
Thank you for your feedback
Order from your site for the first time…
Order from your site for the first time for a upcoming trip and my order was Canceled and advised at my request. I never cancelled the order at all. When I reached out to rectify the issue I was told sometimes that happens and never reprocessed the order. Highly disappointed
11 September 2023
Reply from BFYNE
Thank you for reaching out and expressing your concerns. I sincerely apologize for the confusion and frustration you've experienced regarding your order.
Upon review, it appears there was an error in our system that mistakenly labeled your order as "canceled at customer's request." I understand how concerning and inconvenient this can be, especially when you're planning for an upcoming trip.
Recognizing the inconvenience this caused, when you repurchased your items, we prioritized and processed your order immediately to ensure timely delivery. I'm pleased to confirm that this order has been successfully delivered.
Your feedback is invaluable as it helps us to identify and rectify areas where our system or service may fall short. We will be working diligently to ensure errors like this do not happen in the future.
Again, I deeply regret the oversight and any inconvenience it may have caused. We appreciate your understanding and hope to serve you better in the future.
Warm regards
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