I recently purchased swimsuits from Bfyne and I'm extremely impressed! Here's why I highly recommend them. Their swimsuit collection offers a wide range of trendy styles and patterns for everyone. Siz... See more
Company replied
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I bought earrings from Bfyne Overall good experience , responsive team but quality of the product in this case the oversized earrings is terrible. For the price being charged, I expected better qual... See more
Extremely poor quality for the price. Item shipped is not what was advertised for over $250. Absolute scam. There’s a reason they don’t accept returns, it’s a bait and switch. Do not shop here. Polic... See more
You cannot go wrong with a Bfyne piece, it is my absolute favorite clothing line. I have been wearing Bfyne for many years now and never had an issue with their clothing. I receive soo many compliment... See more
Company replied
Company details
Written by the company
BFyne is a contemporary swim and resort-wear brand. Every hand-sewn garment has been conceptualized for the fiercely fashion-forward, cultural aficionado you are. BFyne designs are for the risk-taking woman in protest of the fashion status quo. Highly regarded for enchanting designs and alluring hues, BFyne swimsuits emphasize your curves with intention. The BFyne experience is meant to leave you inspired and empowered. Audiences will be smitten by your embodiment of uninhibited sex appeal and poise.
Contact info
1781 NW 79 Avenue, 33126, Doral, United States
- (1877) 744-2396
- customerservice@bfyne.com
- www.bfyne.com
3.3
Average
233 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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wasn’t able to use welcome code
I wasn’t able to use my welcome discount code. It said it was not valid. I sent an email to customer service and still no response. Shipping was fast though.
21 August 2024
Reply from BFYNE
We’re sorry to hear about the issue with your welcome discount code. Please note that discount codes do not apply to clearance items, which may be why the code was not valid. We also want to confirm that a response to your email was sent. We're glad the shipping was fast, and we appreciate your understanding.
If you have any further questions, feel free to reach out again.
Best regards,
BFYNE
Reply from BFYNE
Thank you for your kind words! We're thrilled that you found our product sophisticated. We look forward to serving you again soon!
Best regards,
BFYNE
Shipping time is long it took almost 3…
Shipping time is long it took almost 3 weeks to get my bathing suit and when it came the wrong bottoms were sent . After contacting them they corrected the mistake but it took another 2 weeks to get the correct bottoms
17 July 2024
Reply from BFYNE
Thank you for your feedback, and we sincerely apologize for the delays and the mix-up with your order. We're glad we were able to correct the issue, but we understand that the extended shipping time was frustrating. We're continuously working to improve our processes and ensure faster, more accurate deliveries in the future.
We appreciate your patience and hope to provide a smoother experience next time.
Best regards,
BFYNE
Always great quality
Everything is always of such high quality.
You can't go wrong. Pieces are so beautiful I get compliments whenever I wear them.
16 July 2024
Reply from BFYNE
Thank you so much for your lovely review! We're thrilled to hear that you're enjoying the high quality of our pieces and receiving compliments when you wear them. We truly appreciate your support and look forward to serving you again soon!
Best regards,
BFYNE
The BFYNE staff was very responsive and…
The BFYNE staff was very responsive and accommodating, ensuring that when there was no scarf to match the cover up that they supplied a reasonable alternative. The shipping was also fast.
30 July 2024
Reply from BFYNE
Thank you for your kind feedback! We're delighted to hear that our team was able to accommodate your request and provide a suitable alternative. It's also great to know that the shipping met your expectations. We appreciate your support and look forward to assisting you again in the future!
Best regards,
BFYNE
Great quality and fun colors
My order was received and met all my expectations in material quality and customer delivery.
22 July 2024
Reply from BFYNE
Thank you for your wonderful review! We're so happy to hear that your order met all your expectations in both material quality and delivery. We appreciate your support and look forward to serving you again!
Best regards,
BFYNE
Reply from BFYNE
Thank you so much for your lovely review! We're thrilled to hear that you absolutely love your purchase. We can't wait to serve you again!
Best regards,
BFYNE
Received my swimsuit damaged with a…
Received my swimsuit damaged with a bunch of grease marks all over it. I’m very disappointed.
18 July 2024
Reply from BFYNE
We’re truly sorry to hear that your swimsuit initially arrived in damaged condition, and we understand your disappointment. We're glad to know that a replacement has been sent and delivered, and we hope you're satisfied with it. If there's anything further we can assist you with, please don’t hesitate to reach out.
Thank you for your patience and understanding as we resolved this issue.
Best regards,
BFYNE
Reply from BFYNE
Thank you for your wonderful review! We're thrilled to hear that both the shipping and clothing exceeded your expectations. We look forward to serving you again soon!
Best regards,
BFYNE
The worst experience I’ve ever had…
The worst experience I’ve ever had dealing with any order that I’ve ever placed.
13 June 2024
Reply from BFYNE
We’re very sorry to hear about your experience and regret that it didn’t meet your expectations. This is not the level of service we strive for. We’re glad to know that the issue has since been resolved, but please don’t hesitate to reach out to our customer service team if there’s anything further we can assist you with.
We appreciate your patience and the opportunity to make things right.
Best regards,
BFYNE
Reply from BFYNE
Thank you for your feedback! We're glad to hear you were satisfied with the fast delivery and that we could accommodate your needs. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!
Best regards,
BFYNE
My fiance wanted a swimsuit that is not…swimsuit
My fiance wanted a swimsuit that is not an ordinary swimsuit something different Wild
20 June 2024
Reply from BFYNE
Thank you for your review! We're thrilled to hear that your fiancé was looking for something unique and wild, and we hope our designs delivered just that. If there's anything else we can assist you with, feel free to reach out. We appreciate your support and look forward to serving you both again!
Best regards,
BFYNE
Horrible Customer Service
I never usually do reviews, however, I had to make an exception this time. I was browsing the website looking for swimwear as I saw them on VS and wanted to see what else they had to offer. I did not make a purchase, however, I started receiving text "complete your order checkout 10% off and then it went to 20% off" I clicked the link for the 20% off and when I hit apply coupon it automatically completed the purchase. This was in no way my intent and I contacted the company immediately requesting that they "please cancel order placed in error" and they told me in short once an order has been placed no refunds. I responded explaining the situation further and requested they escalate the matter this was on the 13th, unfortunately, no one from the company responded and my order was neither canceled or shipped. On June 17th, I sent a follow up email asking if this was being looked into and that if shipping was the only recourse for them to please ship the order. Again, no response but my order was shipped the next day.
Unfortunately, due to their poor customer service I will never visit or buy their merchandise.
12 June 2024
Not worth the money
Not worth the money! And not meant for curvy black women. Plus the exchange policy is janky.
9 May 2024
Great quality and stylish swim suit
Great quality and stylish swim suit! Shipping was very fast, and arrived in one peace. Thank you 😊
9 May 2024
I bought a kaftan for my mother and…
I bought a kaftan for my mother and sister. They both loved the vibrant colors and quality of the garment. I will definitely order one for myself.
9 May 2024
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