This Sportsbook is the best in the business will help you in anyway they can if you are losing or winning. They have great bonuses and Terrence is 5-star VIP rep, highly recommend him. After losing my... See more
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So far this place seems legitimate. The only downside is that verification take 3 days before you can withdraw and they want a actual picture of your debit card which is kind of sketchy. I see a ton... See more
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Betus.com is the number one sports betting site in the nation! My account manager Toby Cruz is not only the best account manager but is considered a genuine great friend along the way! Lots of extra... See more
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Worst site to gamble on, after my late husband passed away I was unable to claim his cash earnings. I provided legal forms, which I sent 3 times and called over 6 times to verify. BETUS without reason... See more
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Company details
About BetUS Casino & Sportsbook
Written by the company
BetUS is one of the pioneers in the legal online sports betting industry and is licensed in Curacao. We provide a safe and secure place for sports wagering to more than 1 Million Clients. BetUS started in 1994 and has been in operation for more than 30 years. Our Mission is to provide recreational sports bettors with an unparalleled experience in which to indulge their passion for sports and sports wagering.
Contact info
Financial Park Tower, NA, Panama City, Panama
- 1 (800) 792-3887
- custhelp@betus.com.pa
- www.betus.com.pa
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I dont recommend
I dont recommend. Please be aware that to withdraw your money you will need to have at least $100 as a balance according to Milo the account manager. Another person told me that that is not true, that I can withdraw the money with no limit balance. I don't trust this company anymore. Please be careful anyone. who use this company.
Miguel

Reply from BetUS Casino & Sportsbook
Lost a long time customer
I’ve spent thousands of dollars with these people, they do pay out, never had an Issue until today. Kentucky derby, a horse gets scratched day of race, same day the wagers were placed. Instead of voiding bets on the scratched horse they keep your money and say they can’t do anything. Call em get nothing but foreigners who don’t give a shit cause it ain’t their money. Lost a long time customer who has “donated” thousands to them over $60. Jose is the reason for this write up. Scam. Don’t deal with these shiesters go elsewhere.

Reply from BetUS Casino & Sportsbook
I won $2,500 and they will not pay it…
I won $2,500 and they will not pay it out because I used a card 6 months ago that I no longer have because my wallet was stolen and on top of that it was 6 months ago and I closed that account so now they're denying the $2, 500 payout that I requested. I would not use them their customer service is terrible and I would stick with other sites that actually do pay like slots.lv or wild casino. My name is Sebastian Thomas and you betus have all my information. I will update this if you pay me what you owe me but until then I'm leaving it up here.

Reply from BetUS Casino & Sportsbook
Last year the winning on slots was…
Last year the winning on slots was decent. This year just constant losses. You rarely hit a bonus. I am done playing here there are better sites out there.

Reply from BetUS Casino & Sportsbook
If I could go negative I would the…
If I could go negative I would the worst casino ive ever played at i made 500 dollar deposit won up to 850 went to sleep and my account is locked when support finally lets me in 2 days later there is 24 cents on there they need to be shutdown nothing but thieves

Reply from BetUS Casino & Sportsbook
Betus is a joke.Your just a clown in…
Betus is a joke.Your just a clown in thier circus.Jumping thru hoops.They can't get thier customer service on the sane page with eachother, not to mention they screwed me on my bonus.just having one excuse after another.I dont recommend them by any means.I have better luck on jackpot go and lavish luck.Your better off taking your chances there atleast they actually pay out and there's no hidden bullshit

Reply from BetUS Casino & Sportsbook
To Many Issues...To Often!
Significant issues across the platform; - Login process. Multiple times login page will repeatedly open and close. Bonus chip values. They say your awarded a $100 chip towards casino play. The actual value deposited $50 to $25. Casino slot play - constant "server connection" issues which costs you all built up coins going towards your Hold and Spin Bonus play. Slots not paying - you see a winning row...no money is deposited. But the most concerning issue is their Sports Book. You win your bet, check your account and you find the bet was registered as a LOSS! In one instance I waited to see if their system would correct the error. 15 minutes went by....no correction...I had to contact player support to ensure I was correctly paid...! Trust is the #1 attribute for any online Betting Site. BetUS fails too often in numerous areas. Strongly recommend you choose another gaming site...

Reply from BetUS Casino & Sportsbook
Look for other options
Inconsistent, possibly unethical. Definitely not consumer friendly. Terrible choice for wagering and getting payouts. Seem to make up rules as they go now to only benefit them and break from past precedent. You might even get several different answers to the same question. I’d look elsewhere

Reply from BetUS Casino & Sportsbook
Do not and I mean do not use them they…
Do not and I mean do not use them they are a offshore site and when you win they will make you jump through 100s of hoops to get your money back and go in circles and when you get mildy frustrated and I mean mild they will suspend your account for failing to fallow guidelines and when you call them to reactivate it they will be very rude to you and at the end of the call say since your not understanding or your threading or making accusations that will fully suspend your account and take all your winnings.

Reply from BetUS Casino & Sportsbook
what a scam
what a scam! you need to bet $150 at least to withdraw your money. lol. Never again. Replying to your comment. Yes I tried to cash out my money yesterday and customer support told me that I need to spend $150 to to withdraw my money.

Reply from BetUS Casino & Sportsbook
Poker isn't even playable
Poker isn't even playable. Nothing but bots and collusion. You'll watch the same 3 people win every hand for a half hour straight. Those 5-10% river cards hit 50% of the time. Straights, flushes and full houses every 3rd hand. If you haven't deposited don't even waste time playing the free poker tournaments. People calling all ins with 6, 9 offsuit and hit straights REGULARLY. They play scummy games with withdrawals. Every online caisno I've ever used no matter small takes 15 minutes. They tell you 48-72 hours and just leave it in your account hoping you gamble it away 🤣 sportsbook is a joke it shouldn't even exist. They offer almost nothing as far as props. Casino is fun. That's about it, but again, they're scumbags about giving you your money even if you do win. Don't believe the 5 star reviews. They're bought from customers with free play 😂

Reply from BetUS Casino & Sportsbook
BetUS gave me a 10.00 free casino chip
BetUS gave me a 10.00 free casino chip. I looked very carefully on the email and casino rules. I could not find anything that applied to the promotion. So I played black jack and was taking my time playing. Moved the balance near 50.00. Today the chip and my winnings are no longer there. Customer service tells me the 7 day time limit was up and I didn’t satisfy a 200x rollover. Therefore I don’t get the winnings. Then they asked for a deposit.
Aside from the fact that they took my winnings, rollovers need to be fair. Already facing the odds being in the casino’s favor, you want me to wager 200x what you gave me to just to get the funds in my account. I wonder what the odds are you beat the house for 200x your money?
So I’ll stick with the other two books I use. If they give you a bonus, it’s yours, they never take it back. 5x-6x rollovers. Easy deposits.

Reply from BetUS Casino & Sportsbook
the worst office in the world
the worst office in the world, they don't pay, they don't pay, they lie by email and phone, don't play here if you want good things
re:I've been waiting for 500 USD for 5 years. That's all I got from you.

Reply from BetUS Casino & Sportsbook
I just wanted my account closed because…
I just wanted my account closed because I am on a significant losing streak but the matter is made alot more complicated by having to call in instead of just closing the account via chat.

Reply from BetUS Casino & Sportsbook
This casino is a scam
This casino is a scam! They're based out of Costa Rica, not USA. They have crazy betting requirements. Not one, but two. Normally, you have a bet requirement on a bonus, but once that's satisfied, you're good. Not here. I had a $40 bonus. They required 40x for bonus requirement. I met that and had a balance of $1600. When I went to withdraw, I was told there's a 2nd requirement, which was $60,000. That's not a typo. $60,000!! Buyer beware.

Reply from BetUS Casino & Sportsbook
I’m going to be honest I always bounce…
I’m going to be honest I always bounce back from site to site and yes they have very large rollovers with bonuses but there isn’t another site like them to do such bonuses all the time. If you win u get paid sometimes it takes a little bit but their customer service is great u can call in chat with support at time you want. If u want immediate payout all the time stay away from the bonuses if you gamble a ton and a large rollover dosnt matter to you use the bonuses because they pay if you make it though the rollovers great site all around 10/10

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