Not the best site, too many problems, even logging on takes ages, the 'cash out' option comes and goes as they please, when you close 'deposit' at the bottom of the page it always puts a bet on your s... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
So far experience with Bet Uk app was pretty decent. Ive tried both sports bet and casino.. would be nice if they make specials odds and betbuilder odds on sports especially on football matches.. i mi... See more
Company replied
Honest review, opened an account yesterday was verified and deposited no problem playing for a few hours and was lucky enough to build up a balance of around £2400. I made a request for a withdraw... See more
Company replied
The only thing stopping me giving it 5 star's is having to wait 3 day for the money to get in my account other then that you pay your money and take a 🤑🤑🤑🤑🤑🤑🤑
Company replied
Company details
- Online Casino or Bookmaker
- Casino
- Gambling House
- Gambling Service
- Gaming service Provider
- Online Sports Betting Vendor
Written by the company
At BetUK we offer everything for the sports bettor. We have LIVE Racing - Free to view over 40,000 horseraces from around the world including UK, Ireland, USA, South Africa and Australia! + LIVE Dogs – Free to view over 55,000 Greyhound races! Plus video form, tips and much, much more! Great odds and specials on all the big events. And - we have all the tools you will need to help keep your betting in control and help you gamble responsibly.
Contact info
United Kingdom
- support@betuk.com
- www.betuk.com
3.1
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good experience and reliable web…
Very good experience and reliable web site and app
15 April 2026
Unprompted review
Reply from BetUK
Hi there Joao,
Thank you for your feedback.
We are absolutely delighted to hear you've had a very good experience and find our website and app reliable, as these are crucial elements for your peace of mind and enjoyment.
We are committed to continuously upholding these high standards and ensuring your continued satisfaction.
Regards
The Bet UK Team
Specialist was great and helpful
12 April 2026
Unprompted review
Reply from BetUK
Hi the donald,
Thank you for your feedback.
We are absolutely delighted to hear that our specialist was great and helpful, as delivering excellent support is our top priority.
We are committed to continuously upholding this high standard and ensuring every interaction with our team is just as positive.
Regards
The BetUK Team
Easy to use app
11 April 2026
Reply from BetUK
Hey there,
We acknowledge the positive feedback regarding our app. We are pleased to hear that customers are finding the application easy to use. We are committed to maintaining a user-friendly and efficient platform for everyone.
Kind Regards,
Bet UK.
Reply from BetUK
Dear Pawel,
We have noted your kind comments about our customer service. It is rewarding to know that our support team's efforts are being positively received. We will continue to work hard to deliver a reliable and helpful service for everyone.
Kind Regards,
Bet UK.
Reply from BetUK
Hey there,
We have noted the kind comments about our great site and fast withdrawals. It is rewarding to know that our efficient service is being well-received. We will continue to work hard to deliver a reliable and prompt experience for everyone.
Kind Regards,
Bet UK.
Reply from BetUK
Hello Malcom,
Thank you for your kind words!
We're delighted to hear you're finding the website user-friendly and that the sign-up process was smooth. Our goal is to make everything as straightforward and enjoyable as possible for our customers.
We hope you continue to enjoy your time with us.
All the best, BETUK
Was very quick and efficient in sorting…
Was very quick and efficient in sorting out my account withdrawal was quick and easy no complaints great service highly recommend
7 April 2026
Reply from BetUK
Hi there Alfie,
Thank you for your fantastic feedback.
We are absolutely delighted to hear that our service was very quick and efficient in sorting out your account, and that your withdrawal was quick and easy, leading to your high recommendation.
We are committed to continuously delivering this great service and ensuring every interaction is seamless and satisfactory.
Regards
The Bet UK Team
You don’t get any bonuses or nothing…
You don’t get any bonuses or nothing when joining like free spins in most accounts
1 April 2026
Reply from BetUK
Hi there Andrew,
Thank you for your feedback regarding the absence of bonuses or free spins upon joining.
We understand your disappointment when you don't receive the expected welcome incentives that many other platforms offer.
We are committed to reviewing our new customer offers and promotional structures to ensure they are competitive and rewarding.
Regards
The Bet UK Team
Faster payouts please
Payouts could do with being faster like other betting companies it's nearly instant but this has to be approved and then 2 to 5 working days
4 April 2026
Reply from BetUK
Hi there Karl,
Thank you for your feedback regarding payout speeds.
We understand your frustration when withdrawals are not instantaneous, especially when compared to other betting companies, and that the approval process and 3 working days timeframe can be inconvenient.
We are committed to continuously streamlining our withdrawal processes to be as swift and efficient as possible for all our players.
Regards
The Bet UK Team
Waste of time
Set up a new account, not allowed to deposit. No reason why not, spent a while on chat they said they would email, they didn't. At least tell me the reason, what a waste of time.
3 April 2026
Unprompted review
Reply from BetUK
Hi there,
Thank you for your feedback regarding your frustrating experience setting up a new account and attempting to deposit.
We understand how incredibly frustrating it is to be blocked from a core function like depositing without clear reason, and then not receive the promised follow-up email, making it feel like a waste of your valuable time.
We are immediately investigating why your deposit was declined, why you weren't informed, and why our support failed to follow up, to ensure a swift and clear resolution.
Regards
The Bet UK Team
Reply from BetUK
Hi Joanne,
Thank you for your kind words! We're delighted to hear you find our site easy to navigate and enjoy your overall experience with us. We always strive to make things as smooth as possible for our players.
Kind Regards, BetUK
Very bad casino they blocked my account…
Very bad casino they blocked my account after i was winning avoid at your own costs
6 February 2026
Unprompted review
Reply from BetUK
Hi there Terry,
Thank you for your extremely serious feedback.
We are profoundly sorry and deeply concerned to hear that your account was blocked after winning, which is an unacceptable experience and raises serious questions about fairness.
We are immediately launching a thorough investigation into this matter to understand precisely what occurred, rectify any error, and ensure fair treatment for all players.
Regards
The Bet UK Team
Reply from BetUK
Hi there Halina,
Thank you for your feedback.
We are absolutely delighted to hear you find us a 'great bookie', as delivering service excellence is our top priority.
We are committed to continuously upholding this high standard and ensuring your betting experience remains exceptional.
Regards
The Bet UK Team
Quick and value for money had every…
Quick and value for money had every chance of winning and felt confident about my chances,I will consider bet uk should I need there services in the future.
8 February 2026
Reply from BetUK
Hi there Kelvin,
Thank you for your positive feedback regarding our quick service, value for money, and your confidence in your chances.
We are delighted to hear you felt well-supported and are considering us for future needs, as this reflects our commitment to player satisfaction.
We are dedicated to consistently delivering this high standard to ensure every experience with us remains rewarding.
Regards
The Bet UK Team
I like the Bet UK website and the range…
I like the Bet UK website and the range of markets available. I had lots of losing bets and then had two or three winners on the bounce and they restricted my account to a maximum bet of £2 which is ridiculous. There are better bookmakers out there.
26 March 2026
Reply from BetUK
Hi there Mark,
Thank you for your feedback regarding our website and markets, and your concern about account restrictions.
We understand how incredibly frustrating and disappointing it is to have your account limited, especially after a few wins, making you feel undervalued.
We are committed to reviewing our staking policies and the specific circumstances of your account to ensure fairness and transparency.
Regards
The Bet UK Team
Is very good service
26 October 2025
Reply from BetUK
Hi there Vladimir,
Thank you for your feedback.
We are delighted to hear you find our service very good, as delivering excellence is our top priority.
We are committed to continuously upholding this high standard and ensuring every interaction with us is just as positive.
Regards
The Bet UK Team
I play the roullette a lot on other…
I play the roullette a lot on other websites aswell,aswell as the football and horses betting,i think yous are one of the best sites to be honest,i was up all night,and all night entertainment on your site only cost me 30 or 40 quid,itz all about entertaining myself living alone
23 March 2026
Reply from BetUK
Hi there Simon,
Thank you for your fantastic feedback.
We're truly delighted to hear that our site provides such great all-night entertainment, especially enjoying the roulette, football, and horse betting, and that it offers valuable companionship.
We are committed to continuously delivering this level of engaging content and excellent betting opportunities to ensure your continued enjoyment.
Regards
The BetMGM Team
Not happy u blocked my account and…
Not happy u blocked my account and won’t release my withdrawals I’m taking this further just an update I’ve been in touch h with my bank they are investigating betuk and told me to contact the police to as it’s fraud what they have done I’ve screenshot all your reviews so I can show to the police I’m not the only one that’s been scammed by this so called legit company
18 March 2026
Unprompted review
Reply from BetUK
Hello Victoris,
I am very sorry to hear about the frustration and concern this situation has caused you. I can certainly understand your position, and I want to assure you that we take matters like this extremely seriously.
To investigate your account and withdrawal status thoroughly, we have just sent you a private message via Trustpilot to request your details.
Please check your messages and respond there, and we will look into this for you as a priority.
All the best, BETUK
Avoid this fraud casino
This is scam, After I won significant amount and requested withdrawal, despite completing verification with all requested documents. They closed my account "after Safer Gambling review"
I had 4555£ in my balance and they seized it without a reason.
I do not recommend this casino.
18 March 2026
Unprompted review
Reply from BetUK
Hello Shahzad,
We're truly sorry to hear about your deeply upsetting experience and understand how incredibly frustrating this situation must be, especially concerning your winnings.
We take all account closures and Safer Gambling reviews very seriously, and such decisions are always made with careful consideration of our regulatory obligations.
To thoroughly investigate your specific case and address your concerns, we have sent a private message to you via Trustpilot requesting further details.
All the best, BETUK
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