I am very happy with the services at this Gym, I was ecstatic to find out that they also had a Crèche that I could put my 9 month old baby in with qualified teachers whilst I took an hour out for myse... See more
Company replied
Location
Switch location324, Barking Road, E6 2RT London, England, GB
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See what reviewers are saying
I wanted to say a big thank you to Alex at East Ham leisure centre for helping during the transition period to Better. Thank you for explaining clearly the new swim bands and being the amazing... See more
Company replied
The app works well and the membership options are good. It's a little pricey but everything is nowadays. Maintenance of one specific centre could be better, e.g. shower out of order two weeks running... See more
Company replied
Good pool which wasn't crowded. But changing room was dirty and staff not very helpful. Disappointing that you need to buy a non-refundable token for using the lockers. And once you open the lock... See more
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
324, Barking Road, E6 2RT, London, England, United Kingdom
3.6
Average
88 reviews
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Reply from Better - East Ham Leisure Centre
Hi Pankaj,
Thank you for your review.
We are so pleased that you have rated us 5 stars!!!
Warm Regards
Hazal
Stole my money..
Stole my money..
They took over from Newham leisure centre change the layout of the gym website to there's then shut me out of being able to book sessions, I now have to pay twice in the same month which I won't do so now I have to wait 4 weeks to rejoin without any compensation or refferals to the new gym takeover... I feel Robbed and cheated...
1 April 2024
Unprompted review
Reply from Better - East Ham Leisure Centre
Hi
We are sorry you feel you have been robbed and cheated.
Please call our Customer Service Team if you would like to discuss your membership and payments further, we are available until 9 pm
I hope this will help in resolving any queries you may have.
Kind Regards
Amir
NOTHING HAS CHANGED FROM THE OLD EAST…
NOTHING HAS CHANGED FROM THE OLD EAST HAM GYM, SAME OLD MACHINE, SAME OLD UNCLEANED DOORS, DUSTY MACHINE AND FULL OF SWEAT, DIRTY TOILET. VERY DISSAPOINTED FROM THE NEW MANAGEMENT
4 April 2024
Reply from Better - East Ham Leisure Centre
Hi Vijaya,
Thank you for your review.
At present Better/GLL have only had the centres in Newham for 12 days. We realise there are areas of improvement which we inherited from the previous operators but we need time to be able to rectify these. Please give us a chance to investigate issues that need to be addressed.
Warm Regards
Hazal
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