Bestsoccerstore Reviews 230

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items feel authentic and look even better in person. Many people are also very satisfied with the pricing, finding the jerseys to be of excellent value. However, some customers have experienced significant issues with delivery and order fulfillment, including long shipping times, non-functional tracking numbers, and orders that never arrived. There are also mentions of sizing discrepancies, particularly for US customers, where items tend to run smaller than expected.

What people talk about most

Product

Customers generally express satisfaction with the product quality, particularly for jerseys, often noting... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced fast delivery,... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report positive experiences, such as... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of jerseys and other... See more

Price

People report ambiguous experiences with price. Many customers praise the good quality for cheap prices, with... See more

Based on these reviews

Rated 4 out of 5 stars

Everyone who reads the reviews- please do not fall for those positive reviews. If you look at the responders you know that it is not genuine. Most of those accounts are with just one review. Anyway... See more

Company replied

Rated 4 out of 5 stars

I bought a barça jersey and ordered it at august 20th and it came in the mail on september 13th so nearly a month in transit but amazing jersey everything "feels" authentic. I would size up or even tw... See more

Company replied

Rated 4 out of 5 stars

I used to order football jerseys 3 times and were always delivered after a month. But now I ordered 3 jerseys on May 2 and it is already 1 month and a half further but it is still not delivered...... See more

Company replied

Rated 4 out of 5 stars

I ordered the Liverpool and Real Madrid and received 1 free. My son is 13 with a wider upper body. Usually he is an adult small so I ordered adult Medium. 2 of them were tight at the chest and one fit... See more

Company replied


Company details

  1. Soccer Field

Written by the company

Since our establishment in 2017, we have proudly served over 100,000 customers with custom soccer jerseys, earning countless praises and positive feedback. At Best Soccer Store, we are dedicated to providing top-quality and affordable soccer jerseys, allowing fans worldwide to wear their favorite players' jerseys with pride. With a reliable and stable supply chain, we offer the latest jersey designs and Retro Soccer Jerseys, covering popular clubs and national teams worldwide . Our well-equipped warehouse enables us to offer special customizations like names and numbers, ensuring swift delivery to your doorstep. By purchasing the newest football Shirt, you position yourself at the forefront of football fashion.


Contact info

3.9

Great

TrustScore 4 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

No options

quality i would say 7,5/10 also shipping was long but arrived the material feels weird but the name hasnt peeled off and it looks real. they have basic and the most common shirts on the store so it would be nice to get some rarer and something special. I will still buy from here :)

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst soccer store

I bought my jersey on the second week of march but now it April and it not here what a rip off maybe I should have just bought it from the real store

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Really high quality jerseys for cheap

Really high quality jerseys for cheap, never had an issue with this website, I highly recommend to people to buy from here and definitely buying from here again .

4 February 2026
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Thank you so much for the awesome review—we’re glad the quality and value have been spot on for you. It means a lot that you recommend us and plan to come back. Drop us a quick DM before your next order and we’ll set aside a little thank-you coupon and share a few pairing suggestions if you’d like.

Rated 5 out of 5 stars

I just bought 4 World Cup jerseys and…

I just bought 4 World Cup jerseys and they are unbelievable! I saw the same jerseys in store for $150 and there was no difference. Recommend 100%

21 January 2026
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Thank you so much for the 5-star review—we’re thrilled the jerseys are spot-on for you! Send us a quick DM and we’ll add a thank-you coupon to your account and share a couple of care tips to keep them looking great.

Rated 1 out of 5 stars

Late Shipping, No Updates

Ordered 4 kits and it’s been a month and they haven’t arrived, and for two weeks they’ve been telling me they haven’t received an update on the tracking of the package, I’m starting to think I’ve been scammed out of my money

8 January 2026
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

We’re truly sorry for the month-long delay and the repeated lack of tracking updates—this is not the standard we hold ourselves to, and we understand how frustrating and concerning this is. We will prioritize your case to get clear answers on the shipment and provide a prompt resolution. Please send us a private message with your order number and the email used at checkout so we can verify the details and take immediate action.

Rated 5 out of 5 stars

Incredible quality of a jersey and…

Incredible quality of a jersey and great customer service!
My girlfriend ordered a player version of Liverpool third jersey in XXL size as a Christmas present for me and the quality of a jersey blew my mind! As someone who has seen thousands of jerseys, I must say this site has the absolute best quality out there. We’re very happy with this site and we would recommend it to everyone.

30 December 2025
Unprompted review
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Reply from Bestsoccerstore

Thank you for the five-star review, Tin Jandiš! We are thrilled to hear that you are satisfied with the quality of the player version Liverpool jersey and our customer service. Your recognition is the greatest motivation for us to pursue ultimate quality. Thank you for recommending us to other fans, and we look forward to serving you again in the future!"

Rated 1 out of 5 stars

They were cheap once

They were cheap once. Now they have so many hidden charges. We ordered 4 kits and they charged 20$ more for some extra fees. Delivery was free by the way. Shame on them

26 December 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Reply to Markos:
Dear Markos,
We sincerely apologize for the confusion regarding your order total. To ensure full transparency, we would like to clarify the breakdown of these non-profit charges:
VAT (Value Added Tax): A mandatory tax required by your local government for imports; we collect this to ensure your package clears customs smoothly.
Shipping Insurance ($3.99): This guarantees a full refund or reshipment in the rare event of loss or damage during international transit.
Payment Processing Fee: A standard transaction fee charged by third-party platforms (like Credit Card or PayPal) to ensure a secure payment.
We strive to keep our prices as low as possible, but these external costs are necessary for a safe and legal shopping experience.
As a returning customer, we would love to provide a special discount code for your next order to help offset these costs. Please contact our support team with your order number, and we will be happy to assist you.
Best regards,
The Bestsoccerstore Team

Rated 5 out of 5 stars

Impressive service

Impressive service, delivery timeline met, quality, and options! Would shop here again.

19 December 2025
Unprompted review
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Reply from Bestsoccerstore

Dear Ms Jeyaseelan, thank you for the wonderful 5-star rating! We’re thrilled to hear that our service, fast shipping, and quality met your expectations. Offering a great variety of choices and ensuring on-time delivery are our top priorities. We look forward to welcoming you back and providing you with the same excellent service in the future!"

Rated 1 out of 5 stars

The company continues to avoid being…

The company continues to avoid being responsive and reply to multiple inquiries via email, social, their online messaging portal, and any means open to communicate with them. Their business practices seem to be misrepresented, and their service is not on par nor professional in the sense of what consumers should receive For their hard money spent. I’ve been waiting over 60-days on 5 jerseys ordered and paid for, on response and order fulfillment despite expediting shipping services atop the rest ordered. Beware of what you do and expect here.

2 November 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear Paul,

I am sincerely sorry for the delay and the lack of communication. We are taking immediate action to fix this. I have prioritized your order and would like to offer you a choice between an expedited reshipment or a full refund. Please contact our support team directly so we can process your preferred solution and provide a discount coupon as a sincere apology for the trouble.

Best regards, [Bestsoccerstore Team]

Rated 1 out of 5 stars

These people are liars and scammers, they’ll take your money and try to use your card info elsewhere!

These people are liars and scammers. The first time I got my order the sizes were off, they have many 3XL jerseys that fit great. Instead of just admitting they dropped the ball they insulted my intelligence and essentially insinuated I was fat. After fighting with them they agreed to resend what was wrong in addition to store credit (which I never received) and a pair of socks. All of this in an effort to get me to take down the poor review I left them, which I did in good faith. Mysteriously I started getting emails from my credit card company telling me they had denied several Amazon purchases that I did not make.

Over two weeks later now there’s a shipping problem and they wanna offer store credit. So still no jerseys.

Save your money and order from someone else. These people are terrible and just wanna take your money! I will be reporting the website elsewhere.

9 December 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear Dustin,

We take the claims made in your review extremely seriously, especially the allegations of fraudulent activity and unauthorized use of card information.

We categorically deny all accusations of being "liars and scammers" and firmly state that our company does not engage in any illegal activities, including the theft or misuse of customer payment details. Our transaction security systems are robust, and we have no record of any security breach related to your account.

We acknowledge the frustration regarding the initial sizing issues and the subsequent shipping delay, and we sincerely apologize for the unacceptable service experience you have described.

However, we want to make it clear that we have been actively working to resolve your order issues. On December 10, 2025, we processed a full refund to your account as agreed upon to rectify the failed replacement and shipping issue. This demonstrates our strong commitment to resolving customer problems in good faith.

We advise all customers to remain vigilant when entering personal or payment information online and to be wary of fraudulent clone websites or phishing attempts that may impersonate legitimate businesses, as we cannot be responsible for activities on external or fraudulent sites.

Rated 5 out of 5 stars

Good place to buy a jersey

Good place to buy a jersey. I loved the Chelsea away jersey I ordered, and it came in time as well. This is my first place to buy soccer jerseys, and I recommend it to anyone else who wants to buy.

8 December 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Thanks for the fantastic five-star feedback! We're thrilled you love the Chelsea away jersey and that it arrived right on time. We appreciate your support and recommendation!

Rated 1 out of 5 stars

Possible scam

I ordered a couple of soccer jerseys from this site and never received them. It had been longer than a month. I messaged their customer support and they sent me photos of a package that shows it was delivered to the correct address. The photo showed my address but everything else was wrong. The photo looked edited and the house wasn't even my house. They had my lot number and everything correct but the house was completely wrong. Be careful. Could be a scam of a website.

6 December 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Dear Irving Rosales,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the delivery delay and the address confusion. Please rest assured we take this matter very seriously, and our team is already working with you to resolve it as quickly as possible.

As a company that has served customers worldwide for over 10 years with countless successful orders, we are committed to upholding our operational integrity. Your feedback is important to us, and we will take concrete actions to rebuild your trust.

If you have any further questions or suggestions, please feel free to let us know — we are here to help.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

Super understanding great place to buy…

Super understanding great place to buy uniforms. I’m a Coach, and I recommend it. 👍🏼

3 December 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Thank you for your kind review! We’re glad you had a great experience and truly appreciate your recommendation.

Rated 5 out of 5 stars

Great Customer Service

I ordered a soccer jersey and there was some confusion with my order. Instead of canceling it and refunding me, the team actually worked with me to make sure everything was fixed and delivered on time. They kept great communication the whole way and made sure I got exactly what I needed. On top of that, they even gave me a great deal for the inconvenience. Truly appreciate the effort — this is how customer service should be! Highly recommend.

19 November 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Thank you so much for the fantastic 5-star review!We highly appreciate your recommendation and look forward to serving you again soon!

Rated 5 out of 5 stars

Amazing quality and fast delivery

Amazing quality and fast delivery! The jersey fits perfectly, feels authentic, and looks even better in person than on the website. Customer service was super responsive, and the whole process was smooth from start to finish. Definitely my go-to site for soccer jerseys now—highly recommend!

19 November 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Thank you so much for the amazing five-star review!
We are thrilled to hear that you love the quality and fit.
We look forward to serving you again soon!

Rated 5 out of 5 stars

Very good quality

The quality of the jerseys is great but they are fake even thought it says that they are authentic. The shipment was a little bit slow but it is totally worth it. A great place for cheap jerseys.

1 October 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Thank you for the 5-star rating and for recognizing the great quality of our jerseys!
We apologize for the slower shipment and are actively working on improving our logistics to ensure a faster delivery experience for all future orders.

Rated 5 out of 5 stars

Ordered many times

Ordered many times. Top quality and price.

9 September 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Thank you for being such a loyal customer! 🙏 We’re thrilled to know you’ve had great experiences with the quality and price each time. Your support means a lot to us – we look forward to serving you again soon! ⚽💯

Rated 5 out of 5 stars

Good value, timely shipping

The ordering was easy and the value was great. Considering it was coming from the other side of the world, it took less time to get here than expected. One little watch out is pay attention as to whether you’re ordering an Authentic jersey versus a regular one. The Authentic ones run smaller than the regular ones for the same size. You might want to consider ordering a size up if you’re going with the Authentic kit.

16 September 2025
Unprompted review
Bestsoccerstore logo

Reply from Bestsoccerstore

Thank you so much for your kind words and for sharing your experience! 🌟
We’re glad to hear that your order arrived quicker than expected and that you’re happy with the value. Thanks also for pointing out the difference between Authentic and regular jerseys – that’s really helpful advice for other fans. 🙌 If you ever need assistance with sizing or have any questions before your next order, feel free to reach out to us anytime. Enjoy your kit! ⚽💯

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