Order arrived after 3 weeks- 2 items ordered and one of them was the wrong item - have emailed regarding this and waiting for a reply
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So far good but but I just ordered so I haven't recieved it yet.

Reply from Besthunny
Ordered well in advance for a coat to come in time for Christmas.This didn’t happen,arrived late, was tacky material and sizing wasn’t great.Was too small even tho ordered an xl so wanting an exchange.These finally replied after weeks emailing them for them to say it would cost me to return even tho states 30day money back guarantee,so would cost me atleast a quarter of amount,if not half amount to return so pointless.Then said they would give me partial refund and keep the coat (which of course is too small so pointless in doing that),More expense basically doing either cos dont get your money back you paid either way. Robbing company and after 4months I finally get an email getting a partial refund of a poxy $21 from a coat that was $87

Reply from Besthunny
Great product Great quality and always updated on shipping thank you

Reply from Besthunny
I bought a vest about a month ago, and I love it. I wear it all the time. I just ordered this coat for my daughter for her birthday. She’s gonna love it.

Reply from Besthunny
They sell counterfeit products and when you try to return them or ask for a refund they don't answer, they just steal your money

Reply from Besthunny
Smooth and easy transaction 5⭐⭐⭐⭐
with quick turnaround. Pleased with the customer service. Keep up the great work.
Will buy again 👏🏽👏🏽👏🏽 Thanks again!

Reply from Besthunny
Katastrophe! Bestellter Artikel entsprach nicht meiner Bestellung. 80€ werden nicht erstattet das auf e-mails niemand reagiert. Das Ansageband der Hotline versteht man akustisch nicht.
Dies ist immer die Antwort auf meine E-Mails:
This is the mail system at host mx.godaddyin.xion.oxcs.net.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system

Reply from Besthunny
They sent me someone else's order. They must have because oitnofnthebitemsni bought only 1 was something I ordered. They also want me to pay for their mistake and spend my money to send it back to them. Or keep all of these items and only recoup 53 dollars while spending closer to 200. This isn't right and is down right fruad.

Reply from Besthunny
The clothes are nothing like what is shown on the website. Really poor quality and claiming to be ‘Carhart’ brand - definitely not! Don’t waste your money

Reply from Besthunny
Never received my package spent over $300 on there products got nothing reached out to customer service it comes back as mailbox is full I think this company is a scam STAY AWAY FROM BEST HUNNY IF YOU WANNA KEEP YOUR MONEY THEY ARE CROOKS I ordered in Dec,2025 still waiting

Reply from Besthunny
The coat is NOTHING LIKE THE PICTURE....VERY POOR QUILITY NEVER ORDER ANYTHING AGAIN FROM THIS COMPANY

Reply from Besthunny
The website is easy to use and I've never had a problem with my payment. The items were made well and shipped out fast. I love the style and quality of my new clothes. Thank you.

Reply from Besthunny
I never received my package, they claimed it was sent to post office in Atlantic City and Atlantic city post office said they never received it. I will never recommend nor make another purchase. Very disappointed. Honestly I will give besthunny no stars.

Reply from Besthunny
Hi - thank you for your reply - i wish to solve the problem that you can ship the „ariat“ hoodie as a replacement to me and i will send you the „carhartt“ hoidie back.
Best regards,
Jürg Jordi
Hi - i received the hoodie with the carhartt logo - but I HAVE ORDERED one with the ariat logo - the pic with the hoodie with the carhartt logo in your message „confirmed order“ is not correct and was put in after i ordered the hoodie with the ariat logo - i don‘t no how that could happen - what is your solution for the problem - kind regards, jürg jordi

Reply from Besthunny
Easy ordering, product description, questions answered.

Reply from Besthunny
I tried canceling my order but place phone call after call on hold few hours at a time! Also emailed said it was too late to cancel told me to refuse pkg and I would get a refund. Post office wanted Rtn label you sent me email saying you don’t do Rtn! Your a bogus company and scam people!

Reply from Besthunny
No communication as to the status of the order, and one item arrived the wrong size. But overall the service was satisfactory.

Reply from Besthunny
Order arrived after 3 weeks- 2 items ordered and one of them was the wrong item - have emailed regarding this and waiting for a reply

Reply from Besthunny
I already gave you guys the order number , pictures of the wrong product & you guys said you would not replace it you guys gave me the option to keep the jacket that I don’t want because it’s not what I ordered and refund me $49 or the 2nd option that you guys gave me was for me to keep the wrong colored jacket & then you would give me $49 dollar credit to order something else which was unacceptable & laughable!!! Now you guys reply to my review apologizing telling me to send you all the information that I have already sent you so you can rectify this situation but it’s all talk just to make you guys look good!!!!

Reply from Besthunny
I received my coat faster than I had anticipated. The coat fits great and it is more comfortable than it looks on your catalog.

Reply from Besthunny
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.