Best Egg Reviews 

12,542
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,736 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast and excellent service, highlighting the prompt and professional support received. Many found the online process and user experience to be seamless, easy, and straightforward, with funds often deposited within 24 hours. The staff and customer service representatives are frequently described as very nice, knowledgeable, polite, and helpful, making the overall experience pleasant. Reviewers appreciate the efficiency and quickness in processing loans, which has helped them manage debt and improve their financial situation. However, some customers also noted specific issues; a few people experienced delays in receiving funds or found that payments were not applied correctly, with some reporting difficulties in making meaningful progress due to how interest was handled. Additionally, some reviewers were dissatisfied with customer service, citing instances of poor communication, outdated loan offers, or concerns about payment handling.

What people talk about most

Payment

People report positive experiences with payment, highlighting the quick and simple application process, with... See more

Service

Customers consistently report positive experiences with the service, highlighting its speed and efficiency.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the fast, easy, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I want to thank Best Egg for the fast and excellent service. The process was simple, professional, and much quicker than I expected. Because of this loan, I was able to catch up on some important bill... See more

Company replied

Rated 5 out of 5 stars

I’ve taken out a loan a few years ago and Best Egg made it really easy online. When I needed one again recently for medical expenses, I tried with another service that just made it so stressful and co... See more

Company replied

Rated 5 out of 5 stars

The entire process went extremely well. Customer service representative was very nice and knowledgeable, from start to finish was less than 36 hours. FAST and had everything down to a science. You... See more

Company replied

Rated 5 out of 5 stars

Prior to reaching out to Best Egg for assistance with my loan, I had several applications with other lenders. Most of them quoted me outrageous interest rates that I would have never agreed to take fr... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Best Egg provides flexible solutions to help people confidently navigate their everyday financial lives. Best Egg supports customers through a growing suite of personal loans, credit card, flexible rent, and financial health tools. Leveraging real-time customer insights, Best Egg gives more people access to the resources they need to be money confident.

Best Egg Personal Loans

Written by the company

Consolidate debt at rates that are often lower than credit card rates.
A simple online application process allows you to apply today within minutes. You could have funds deposited into your account within 2 business days!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.7

All reviews

(12,542)

1,695 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm a very satisfied customer

I am very pleased that I received notification to receive a lower interest rate for my existing loan n which new interest rate is 3% less than original. The ease to apply online and how easy it is to read and understand term, is so convenient.

30 June 2026
Unprompted review
Best Egg logo

Reply from Best Egg

We’re thrilled to know that you’re satisfied!

Rated 5 out of 5 stars

BestLoan on line

Fast, easy and fast access to your money. Love best egg.

8 June 2026
Unprompted review
Best Egg logo

Reply from Best Egg

That's great to hear that everything has gone well so far!

Rated 4 out of 5 stars

Fast!!

Fast!!! Got it works few days.

29 June 2026
Best Egg logo

Reply from Best Egg

We’re thrilled to know that you’re satisfied!

Rated 5 out of 5 stars

Jaime was incredible

Jaime was incredible. She was able to answer all my questions. The process was fast and easy. I love her customer service energy

30 June 2026
Unprompted review
Best Egg logo

Reply from Best Egg

We’re so pleased to hear you had such a great experience with our agent! We have shared your feedback with our agent and management. Thank you for sharing.

Rated 5 out of 5 stars

I applied for a loan not knowing that…

I applied for a loan not knowing that Best Egg would be so easy and quick to reply. I was treated with courteous and professional service. I couldn't be any happier than my experience with Best Egg!

26 June 2026
Unprompted review
Best Egg logo

Reply from Best Egg

We're thrilled to know that your experience with Best Egg has been great so far!

Rated 1 out of 5 stars

PREDATORY LENDER BEWARE!!

My first loan went smoothly OR I never paid attention to how they were applying my payments. When I logged in it reflected I was past due 138.74. In spite of paying the full monthly premium NOTHING was applied to the principle. I will never use or recommend this lender!!

26 June 2026
Unprompted review
Best Egg logo

Reply from Best Egg

We hear your concerns and are here to help. Please feel free to call us at 855-282-6353 if you’d like to discuss further.

Rated 5 out of 5 stars

The ease in which I got the loan was…

The ease in which I got the loan was great. It was an answered prayer. I had some bills, mostly connected to caregiving my mother who had dementia. She passed away a couple of years ago and I decided to return to school. But with these bills hanging over my head, I couldn’t participate in school the way I wanted to, I felt stuck. This loan allowed me to pay off bills, and is giving me time to complete my program, and begin a new life. I feel like I can breathe again.

26 June 2026
Best Egg logo

Reply from Best Egg

We love to hear from our customers! Thanks for taking the time to share your experience with us.

Rated 5 out of 5 stars

Wonderful Company

Best Egg has been a wonderful company to work with over the years. They make the process clear and easy to understand. This is a great company. Thank you, Best Egg!

29 June 2026
Unprompted review
Best Egg logo

Reply from Best Egg

We’re happy to hear that you feel this way!

Rated 5 out of 5 stars

Best EGG is a great loan company

I had many loans with Best EGG and just secured another loan. Only had great rates and great experience. I am a 100% satisfied customer.

28 June 2026
Unprompted review
Best Egg logo

Reply from Best Egg

We're so pleased to hear we've earned your loyalty! Thanks so much for sharing

Rated 5 out of 5 stars

Convenient and Quick Process

The overall process to get it was quick and easy and the funds was within my account a day after approval. I highly recommend

26 June 2026
Best Egg logo

Reply from Best Egg

That's great to hear that everything has gone well so far!

Rated 5 out of 5 stars

New personal loan

It’s always a simple, easy, effective system to use. I’ve taken 3 personal loans separately and I’ve had no issues. Best Egg is a company I would recommend to anyone they’ve helped out a lot.

27 June 2026
Unprompted review
Best Egg logo

Reply from Best Egg

We're so pleased to hear we've earned your loyalty! Thanks so much for sharing

Rated 4 out of 5 stars

Good experience

Fast and easy process and fast funding once all verifications were received and reviewed.

16 June 2026
Unprompted review
Best Egg logo

Reply from Best Egg

We’re happy to hear that you feel this way!

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