Bespoke Gifts Reviews 

211
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Got a beautiful donegal quilted ash wooden Lego block made for my niece with her DOB, starsign, her name and her parents names & a beautiful poem on it, it’s so beautiful with the local wood grain an... See more

Rated 5 out of 5 stars

Ordered a pet memorial candle and a family tree, they were a lovely personalised gift to give. Both Louisa and Aaron from Bespoke could not have been any more helpful they messaged and sent photos... See more

Rated 5 out of 5 stars

I recently ordered and received the most beautiful personalised wooden Santa boards. Delighted with them and to support an Irish, family business. Aaron, one of the owners even followed up delivery wi... See more

Rated 5 out of 5 stars

Your company was excellent service. The personal touch of speaking to somebody regarding an order made it so much easier. Excellent quality products at affordable prices. I would rate your company a... See more

Company details

  1. Gift Shop

Written by the company

Bespoke Gifts is a family-owned business based in Ballybofey, County Donegal, Ireland. We specialise in creating personalised and custom-made gifts for all occasions, such as birthdays, weddings, anniversaries, and more. Whether you are looking for a unique Lego frame, a cosy cushion, a stylish mug, or a thoughtful card, we have something for everyone. Our products are handmade with love and care, using high-quality materials and techniques. We also offer fast and reliable delivery with An Post, so you can receive your order in no time. At Bespoke Gifts, we value our customers and their satisfaction. That’s why we always strive to provide excellent service and support, from the moment you place your order until you receive it. We are happy to answer any questions you may have, and we welcome your feedback and reviews. We believe that personalised gifts are the best way to show your love and appreciation to your friends and family, and we are honoured to be a part of your special moments. Visit our website at bespokegifts.ie to browse our wide range of products and find the perfect gift for yourself or your loved ones. You can also follow us on Facebook and Instagram to see our latest creations and promotions. Thank you for looking at Bespoke Gifts, and we hope to hear from you soon! 😊


Contact info

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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4.8

All reviews

(211)

7 reviews in the last 12 months

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Rated 2 out of 5 stars

Item still hasn't arrived weeks later

Item still hasn't arrived weeks later, I did get one email but poor service.

- I shouldn’t have to contact you, that’s kind of the point of ordering online. Everyone is experiencing some delays at present but weeks and weeks of delays are not ok when you’ve charged me fully upon ordering. Nothing personal, just reality of the situation, so my experience was poor, I’m sure others will have a different experience.

1 June 2022
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Reply from Bespoke Gifts

Hi Jonathan, you have received 4 Emails from ourselves in total.

We have been trying to contac you since may 15th as you didnt provide any details for your personalised order.

You also received a email on may 25th at 9.15am explaining a custom issue with a delivery of our lego this was unopened.

We have tried 4 times yesterday to call and still no answer, we also left you a txt message per your voicemail requested and still nothing.

So i feel your being extremely unfair posting a review without even contacting us directly first.

Rated 5 out of 5 stars

Fabulous service as always thank you…

Fabulous service as always thank you so much we just love your stuff quick delivery best service with wonderful staff highly recommended 😀

11 February 2022
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Reply from Bespoke Gifts

Hi Mary, Sorry in the delay in replying didnt realise we could post a reply but thank you so much for taking a moment of your time for this review :) its much appreciated

Rated 5 out of 5 stars

5* Service

5* Service
Quick delivery and a beautiful gift!

10 February 2022
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Reply from Bespoke Gifts

Hi Evie, thanks for taking the time to review us i really appreciate it :) Louisa

Rated 5 out of 5 stars

Lovely personalised gift

Lovely personalised gift.
Great service

6 February 2022
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Reply from Bespoke Gifts

Hi Aoife,

thanks for taking some timeout to leave us this lovely review it means so so much thank you

Louisa

Rated 5 out of 5 stars

Didn't take too long to arrive

Didn't take too long to arrive, packaged well. Really impressed with the item I ordered.

6 February 2022
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Reply from Bespoke Gifts

Hi Emma,

Thanks so much for the kinds words we try our best to get items dispatched asap so thank you :)

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