I liked the shopping experience. The sizing was confusing because it would say both cup size but then inch/cm measurements. Well I'm an XS in measurement, but a 32C in cup size. So you recommended t... See more
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BERLOOK is a fashion brand that prioritizes sustainability and ethical practices. At BERLOOK, you can discover a range of sustainable boutique swimwear options including swimsuits, bikinis, one-piece swimwear, and beachwear - all at an affordable price point.
Contact info
Hong Kong
- www.berlook.com
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Replied to 94% of negative reviews
Typically replies within 1 week
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Sustainable company
A sustainable focused company will always be a 5/5. Their customer service was fantastic as well!
Excellent service right from the…
Excellent service right from the beginning. The website was easy to navigate, and checkout was flawless. It took about 10-11 days to arrive but it was worth the wait. The item, a beautiful coral-color monokini fit perfectly and its made impeccably. The fabric is as it appears on the photo. I was so impressed and loved this swimsuit to much I ordered it in the dark teal color as well.
Ordering from Berlook was seamless
Ordering from Berlook was seamless, delivery was quick and packaging lovely. I am delighted with the two costumes I ordered, they’re exactly like the pictures and description and they fit true to size. I would definitely recommend ordering from this company.
The items I ordered were as cute as I…
The items I ordered were as cute as I expected and the quality seemed fine. However the sizing, to me, was completely off. I normally wear an XS or small, and the small swimsuits I ordered were all very small and I will have to return them all. I will keep the cover-up as it will fit, thankfully I had ordered a small.

Reply from berlook.com
Such a friendly company
Such a friendly company. They are quick to answer emails and resolve issues. I’ve ordered twice from them. And I highly recommend them. They have great quality products, fast shipping and kind customer service.
Pleasantly surprised
I’m always skeptical to buy brands I find on Instagram but I figured the price was decent and tried these bathing suits.
What a find. Love them. They fit perfectly and are a great price. I highly recommend. Delivery also was in reasonable time which was impressive! Quite happy with my purchase.
Excellent service
Ordering was easy . Delivery was fast and most importantly the customer service was prompt when there is issue on the product received
Flattering
Shipping took awhile, but the swimsuit is even better than I imagined. It's the first bikini I've worn in almost 20 years and it's so cute, comfy, and flattering! Bottoms are slightly baggy, but I have small hips so that's a normal issue for me.
Impossible to return!!!
Impossible to return!!!! Berlook is a scam because they don’t respond.

Reply from berlook.com
Nice decent quality activewear
Nice decent quality activewear - will order again
I wasn’t sure what to expect
I wasn’t sure what to expect. The reviews were good, but you never know. I ordered three bikinis and I loved every one of them. Really good quality and excited to wear them.
Amazing quality products
First time trying & order went very smooth
Order was quick and material of the swimming suit was very soft and comfy
Very beautiful website
Very beautiful website, everything works well, easy to work with, fun follow up mails. No notes
Excellent Quality
Received faster than expected. Excellent Quality. Customer service responded within 24 hours to help me with a return (sizing).
I appreciated being able to donate…
I appreciated being able to donate versus sending back. Love this concept so much. Hard to order bathing suits on line but I think I found ones that will work better for me. Thank you Berlook! I look forward to getting the suits I just ordered and they're all beautifully made!
Great Customer Service!
Berlook provided me with a code for $50 when I was not satisfied with a previous purchase, so long as I donated the previous item to clothing charity. This is environmentally friendly and I appreciate that. The process of reaching out to customer service was great. They were quick to respond and very accomodating. I just purchased a replacement item for the last one (different bikini bottom) and I am looking forward to receiving it soon! All in all, I have always been very happy with Berlook and will continue to use them for good quality, affordable, and pretty ethical swimwear. Thanks Berlook!
Customer service was very attentive and…
Customer service was very attentive and assisted me with my return. I am very pleased with the quality of the swimsuits, as well!
Quality is great
Quality is great; I highly recommend trying them out. I got three bikini sets and loved all of them except one top. Overall, I can't wait to wear them on my next trip!
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