Berkeley Psychiatrists Reviews 

1,621
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 800 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for making them feel comfortable, relaxed, and fully listened to during their psychological assessments. Reviewers consistently highlight that the clinicians are exceptionally kind, thorough, patient, and empathetic when discussing sensitive medical conditions. A few other people also felt that the administrative process, team communication, and follow-ups were handled efficiently. Consumers additionally noted that appointment scheduling, quick processing times, and prescription delivery were managed remarkably smoothly. People deeply appreciate the clear explanations, ongoing guidance, and dedicated support provided throughout their entire healthcare journey.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing clinicians and administrators as... See more

Service

Consumers find service to be positive, praising the efficient, professional, and compassionate process from... See more

Customer service

Customers had positive experiences with customer_service, frequently highlighting clear communication and... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, straightforward, and efficient... See more

Response time

Reviewers express high satisfaction regarding the prompt response times. Customers highlight that emails are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my appointment with Sarah Jenkins she were was lovely. The appointment were about 1 hour long and she went through everything with compassion and empathy. We had a laugh which is important. I ne... See more

Rated 5 out of 5 stars

Dr Hollie Hearfield was very kind and professional. My son has had many issues with his mental health and I’ve used Berkeley to get his diagnosis for ADHD and autism. This appointment was for his ASD... See more

Rated 5 out of 5 stars

Nicole has been brilliant! She is easy to contact if I’ve need information. When I was experiencing some mild side effects Nicole was very helpful and dealt with the issue straight away and changed m... See more

Rated 5 out of 5 stars

I chose Berkeley Psychiatrists out of a large list from the NHS due to their reviews and speed in getting seen - both were very accurate. I was seen very quickly, taken great care of from the ou... See more


Company details

  1. Psychiatrist
  2. Child Psychologist
  3. Psychologist

Written by the company

Berkeley Psychiatrists is a distinguished private clinic providing self-funded and NHS Right to Choose Assessments. We offer expert diagnosis and tailored treatment for a range of mental health conditions, including Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorder (ASD)


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,621)

796 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely yes!

I was diagnosed with ADHD in my 40s. My experience with pharma consultation was very positive. Mrs. Jojo Lee is a brilliant expert in ADHD, and her kind, attentive, and professional approach helped me understand my options. I highly recommend Mrs. Lee as a clinical pharmacist with passion for making people's lives better. Many thanks! 🫶🏻

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Berkeley Psychiatrists 5/5

Berkeley Psychiatrists has been wonderful and quick to help. Dr Mohammad was fantastic and offered great insight and advice to my case. Much appreciate and many thanks to the team!

30 June 2026
Rated 5 out of 5 stars

Excellent service, and understanding staff!!

From start to on going they have been excellent, it’s a private clinic that also offers NHS choices, from referral for ADHD, I was contacted within a week to arrange an appointment via teams, within the month I had that appointment, was diagnosed as expected and had my meds appointment 2 weeks later and am now on my medication, follow up appt booked and all with in two months of referral, the staff have been extremely supportive and easy to deal with……highly recommend, less than two months to change my whole outlook on life!!

6 July 2026
Rated 5 out of 5 stars

I can't recommend them highly enough.

My whole experience has been very positive. Throughout my ongoing titration, Olivia has been incredibly helpful and quick to respond to and action any changes. Whenever I have contacted Berkeley, every member of staff I have spoken to has remained patient, understanding and supportive. I have always felt that I am being treated with genuine care. I can't recommend them highly enough.

6 July 2026
Rated 5 out of 5 stars

Friendly and helpful

They were friendly, thorough, thoughtful and considerate. No complaints. Very quick assessment and follow-up appointments are scheduled right there and then, so theres no anxiety around knowing when the next one will be.

6 July 2026
Rated 5 out of 5 stars

Professional, compassionate and reassuring

I had my ADHD assessment with Prof Chandrappa and found the whole experience to be excellent.

From the outset, he was kind, approachable and very easy to talk to. He took the time to understand both my childhood history and the day-to-day challenges I experience, asking thoughtful questions and listening carefully throughout. I never felt rushed or judged, which made it much easier to talk openly about things I have struggled with for many years.

Following the assessment, Prof Chandrappa clearly explained his conclusions and confirmed a diagnosis of ADHD (predominantly inattentive). Although receiving a diagnosis brought mixed emotions, I left feeling relieved, understood and reassured that my experiences had been taken seriously.

My assessment was arranged through the NHS Right to Choose pathway. I was also very impressed with Berkeley Psychiatrists as a whole. The booking process was straightforward, communication was excellent, and I was able to have my assessment within four weeks of my referral, which exceeded my expectations.

I have a follow-up appointment arranged to discuss treatment, and based on my experience so far, I would have no hesitation in recommending Berkeley Psychiatrists to anyone seeking an ADHD assessment. The whole process has been professional, compassionate and supportive.

6 July 2026
Rated 5 out of 5 stars

I would highly reccommend- compassionate and efficient

Great service. I was able to book an assesment within days at a time convenient for me. I saw Dr Hollie Hearfield who put me at ease immediately and showed great compassion throughout the assesment. She listened and fedback throughout. The arrangement with medications and delivery is straightforward and efficient. I would highly reccommend.

29 June 2026
Rated 5 out of 5 stars

Couldn’t have had a better experience through Right to Choose

My experience with Berkeley Psychiatrists through the Right to Choose scheme has been excellent. I was offered an ADHD assessment within a week of my GP referral, and had my video call the week after. During my assessment, Dr Nirvana Chandrappa have been very accommodating during the assessment and after. I had plenty of time to reflect on and discuss my health concerns, and he has continued to support me after the assessment by responding to my requests and queries I have had promptly and helpfully. I also got my full diagnostic report as soon as I requested it; big thanks to the incredible admin team, especially Jesse and Olivia. My titration experience with Ms Claire Carroll has been fantastic. I have been given a range of medication options, practical advice, and Claire always making me feel listened to and never rushed. I genuinely couldn't have asked for a better experience and would highly recommend Berkeley Psychiatrists to anyone looking for an ADHD assessment and ongoing care.

6 July 2026
Rated 5 out of 5 stars

Thoughtful and attentive.

Claudia was thoughtful and knowledgeable. She took care and time to ask questions to provide a diagnosis. She was also open to listening to my thoughts on it all. She also recommended another session with a colleague to run through options, including meds.

3 July 2026
Rated 5 out of 5 stars

Excellent service

Went through RTC and once they got my referral was able to book an assessment quick and titration appointment booked week after so was diagnosed and able to access treatment in a few weeks altogether. My assessor Rachel and prescriber Jelena were both very knowledgeable and helpful.

11 June 2026
Rated 5 out of 5 stars

Service at Berkeley Psychiatrists highly recommended

The team at Berkeley Psychiatrists are all lovely and have always gone the extra mile to ensure that any problems have been resolved as soon as possible. My specialist nurse under the Right to Choose program, and with whom I am now doing titration, Ms Hayley Ring, is kind, empathic, insightful and knowledgeable. Her insights and suggestions have very much helped me on my ADHD journey, which is complicated by having ME/CFS, and the discovery that some medications are not suitable due to the need for pacing. I am so grateful to have the opportunity to trial medications/dosages with Hayley's support and to at last be starting to feel as though I can mentally and emotionally cope much better with the challenges of day to day life with which I struggled so desperately before my diagnosis.

2 July 2026
Rated 4 out of 5 stars

Empathetic consultant

I felt the consultant had a good understanding of the medication and listened to my concerns. And therefore paired me with the most appropriate medication.

2 July 2026
Rated 5 out of 5 stars

Amazing support!

Hayley Ring Is my clinician throughout my adhd titration period and she’s been fantastic! She’s so lovely and kind and supportive and has helped me so much in my journey with my medication. Thank you Hayley!

3 July 2026
Unprompted review

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