Bentsen VVS ApS Reviews 947

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 4 out of 5 stars

Fast and very friendly reaction to our calls for help repair our old deficient heating system which cannot cope with extreme cold in our home.

Rated 5 out of 5 stars

Did a very quality job, was helpful and responsive. Came back with fair honest pricing and no nonsense.

Company details

  1. Plumber

About Bentsen VVS ApS

Written by the company

alm. VVS-opgaver
Bentsen VVS har en meget velfungerende serviceafdeling med mere end 100 faste ejendomme. Vi udfører helt alm. VVS-opgaver som rensning af afløb, rep. af utætte rør, udskiftning af radiatorer ol.

Døgnvagt
Vores Døgnvagt er bemandet hele året (også juleaften, nytårsaften osv.).

Vi har specialiceret os indenfor:

Fjernvarme:
Her kører vi ofte på fejlretning når anlæg mangler afkøling eller ikke kan levere den forventede effekt. Vi er med i FJR-Ordningen og udfører serviceeftersyn på fjernvarmeanlæg

Indregulering af Varmeanlæg:
Mange varmeanlæg er ikke i balance hvilket bevirker, at de beboere der ligger længst væk fra varmecentralen ofte er generet af manglende uregelmæssig varme og varmt vand. Vi indregulerer ventiler styringer og andre komponenter for at alle er lige for de tekniske installationer

Klimareguleringer:
Vi har specialiseret os indenfor Danfoss klimareguleringer herunder styringer, Motorventiler, følere mm. Vi udfører også kontrol af eksisterende styringer og de virker efter hensigten

VVS-Syn
Flere Adelsforeninger har fået øjnene op for, at det er hensigtsmæssigt at få en autoriseret VVS-Installatør til at gennemgå de tekniske installationer i lejemål der fraflyttes eller renoveres. Dette bevirker at man kan nå at få rettet ulovlige installationer inden videresalg og få det med på refusionsopgørelsen

Badeværelser
Bentsen VVS udfører badeværelser som totalentreprise. Det vil sige, at vi sørger for alle underentreprenører, tegninger, anmeldelser til myndigheder og udarbejder en tidsplan som vi overholder for en hver pris. Vi er et team som er vant til at arbejde sammen, og alle vores håndværkere er meget vellidt hos vores kunder. vi går aldrig på kompromis med myndighedsregler. Vi benytter kun anerkendte mærker


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

947 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They charged me extra, included a wrong (and more expensive) item into the invoice, and ultimately my issue was not solved

I had knocking sounds in my radiator.

The plumber came, he changed the valve and regulated the pressure (filled in more water) in the system. Of note, the plumber Kasper honestly did his best to solve the issue. But the organization was too bad and spoiled everything.

So for a while the knocking sounds disappeared and for a while I was happy.

Then I received an invoice, where the amount was abnormally high.

Firstly, I was charged for 2 hours of work, while in reality the job was done in 45 minutes max. The extra time was lost because the plumber wasn't given a ladder he needed for work, so we spent about 1,5 hours going around the common territory and asking everyone for a ladder. Also he didn't have a handle to mount on the new valve, so he had to drive to a shop to buy one (another 1-1,5 hours wasted).
Then his manager Heino Fornitz told me that the guy actually spent 3,5 hours on me, so they "only" charged me for 2.
I'm sorry, but 3 hours out of 3,5 were WASTED because the plumber didn't have necessary things with him!

Secondly, they charged me for a more expensive 1 inch valve, however they actually mounted a 1/2 inch one. The actually installed one was "Danfoss ventil ra-g 15 1/2". And in the invoice it was "Danfoss ventil ra-g 15 1". If you google it you can see that you can buy a 1/2 inch one for DKK 250. In the invoice it was DKK 708!

Heino Fornitz started telling me fairy tales that the valve was correct. They simply buy valves not in retail stores, but in wholesale, so prices were different. (Retail cheaper than wholesale? Seriously??) Also he said that the price was higher because of some extra charge for guarantee. (Aha, almost 3 times higher! Also an ADDITIONAL guarantee charge of DKK 96 was already included in my invoice separately).

Cherry on the cake. 3 weeks passed and the knocking sounds are back! Problem not solved.

So the sounds stopped for a while not because of changing the valve. Maybe because of changing pressure in the system, I don't know.

But now this story has to continue...

10 April 2024
Rated 5 out of 5 stars

Super god service

27 March 2018
Unprompted review
Bentsen VVS ApS logo

Reply from Bentsen VVS ApS

Hej ''

Tak for din anmeldelse 👍👍

BH
Allan Bentsen

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