Bensons For Beds - Warrington Winwick Road321 Reviews 

487
•
TrustScore 5 out of 5

4.8

Unit 3 280 Winwick Road, WA2 8HJ Warrington, Cheshire, GB

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Rated 5 out of 5 stars

Fantastic customer service in store, no hard sell. Stress free delivery, within a reasonable time and polite delivery and assembly team. Very comfortable nights sleep in our new and lovely quality b... See more

Company replied

Rated 5 out of 5 stars

Georgina, was very helpful and proffessional with trying to help me choose a mattress. I told her what i thought I wanted and then we explored different options. Everything went smoothly from choos... See more

Company replied

Rated 5 out of 5 stars

Georgina at the Warrington store was absolutely fantastic. She was so knowledgeable, kind, helpful and genuinely wanted to help us find a more suitable mattress. She took time with us to really explai... See more

Company replied

Rated 5 out of 5 stars

From when we went to choose our bed to it being delivered every step waa excellent and well organised. Expert advice on trying all the beds in the showroom by Trisha and no pressure whatsoever whic... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Warrington Winwick Road321

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 3 280 Winwick Road, WA2 8HJ, Warrington, Cheshire, United Kingdom

  • 1925572319

4.8

Excellent

TrustScore 5 out of 5

487 reviews

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4.8

All reviews

(487)

26,477 reviews in the last 12 months

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Rated 5 out of 5 stars

Go with Bensons - avoid Dreams!

I ordered a bed with Dreams (“Nightmares”) based upon their 7 day delivery timescale. A day prior to my expected delivery day I received a message advising my delivery was delayed and I could expect an update in 7 days. I went into my local store after struggling to get through to them online and was told that I was “another person ordering online who expected them to solve my problems in store” and that my bed was stuck in the Middle East and was expected in 12 weeks. As they were so abrupt, I left and went to Bensons for Beds in Warrington and spoke to Gary who was absolutely wonderful, a proper salesman and knew exactly what we needed. I advised him of my budget and my desperation for a quick delivery and he took me around the store, showed me a bed that was exactly what I was looking for and a mattress that was not only super comfortable but well within my budget. He sorted everything for me within twenty minutes, and a week later my bed has been delivered and is perfect! If you’re local to Warrington, definitely give this store a visit if you’re in the market for a bed because I cannot fault them at all! Thanks Gary!

19 October 2026
Unprompted review
Rated 5 out of 5 stars

Buying a new mattress

I ordered a double mattress which I was able to try before buying. I was helped by Georgina in the shop in Warrington.

23 October 2026
Bensons For Beds - Warrington Winwick Road321 logo

Reply from Bensons For Beds - Warrington Winwick Road321

Thank you for your wonderful review! We're thrilled to hear you had a great experience trying out the double mattress and that Georgina was able to assist you. We appreciate your support and hope you enjoy your new mattress!

Rated 5 out of 5 stars

Fantastic customer service all round

Fantastic customer service in store, no hard sell. Stress free delivery, within a reasonable time and polite delivery and assembly team.
Very comfortable nights sleep in our new and lovely quality bed

26 October 2026
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Reply from Bensons For Beds - Warrington Winwick Road321

Thank you for your wonderful review! We're thrilled to hear you had a fantastic experience with our customer service and delivery team. It's great to know you're enjoying your new bed and having comfortable nights. We appreciate your support and look forward to serving you again!

Rated 2 out of 5 stars

poor after care

I purchased a king size bed with a slumberland mattress and after a short time the mattress stared to bobble which I would not expect from a quality mattress and it does not look very good, I informed Bensons and they sent someone to view the mattress and they told me it was not a manufactures problem and there was nothing they could do, slumberland made it, if it was not a manufactures problem who's problem was it. I will not buy from Bensons for beds in the future. Graham

18 August 2026
Unprompted review
Bensons For Beds - Warrington Winwick Road321 logo

Reply from Bensons For Beds - Warrington Winwick Road321

We are very sorry to hear about the issues you have experienced with your mattress bobbling and the disappointment caused by the outcome of the inspection. We understand how frustrating it is to feel let down by a product you expected to be of high quality, especially when seeking a resolution. Your feedback regarding the service and the assessment process is very important to us, and we will share your comments with our quality and customer service teams to help us improve our future processes.

Team Bensons

Rated 5 out of 5 stars

Wouldn’t buy from anywhere else!

Staff in-store were super friendly, haven’t bought a bed anywhere else as Bensons always offer top quality!

16 October 2026
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Reply from Bensons For Beds - Warrington Winwick Road321

Thank you for your wonderful review! We're thrilled to hear that our staff made your experience enjoyable and that you trust us for top-quality beds. We appreciate your loyalty and look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent experience

From purchasing the bed through to delivery and contact being made to me in between this had been very good

18 October 2026
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Reply from Bensons For Beds - Warrington Winwick Road321

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience from purchase to delivery. Our team works hard to ensure everything runs smoothly, and it's fantastic to know we met your expectations. We appreciate your support!

Rated 5 out of 5 stars

Georgina

Georgina, was very helpful and proffessional with trying to help me choose a mattress. I told her what i thought I wanted and then we explored different options. Everything went smoothly from choosing to paying and then delivery. The mattress was delivered to the bedroom as advised (luckily as it was huge)!!!!
I would definitely recommend Benson for Beds.
Thank you

11 October 2026
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Reply from Bensons For Beds - Warrington Winwick Road321

Hi Amanda, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase.

Rated 5 out of 5 stars

excellent price

excellent price, delivery on time, bed made perfectly

16 October 2026
Bensons For Beds - Warrington Winwick Road321 logo

Reply from Bensons For Beds - Warrington Winwick Road321

Hi Mark Robison, we are so pleased you are happy with your product and the experience you have received.

Rated 5 out of 5 stars

Excellent service

Visited the Warrington store not planning on buying that day however. I found exactly what I was looking for with the help of Linda. Linda was so friendly, helpful and professional. I would definitely recommend Bensons

9 October 2026
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Reply from Bensons For Beds - Warrington Winwick Road321

Thank you for your wonderful review! We're thrilled to hear that Linda provided you with such great service and helped you find exactly what you needed. Your recommendation means a lot to us. We look forward to welcoming you back to Bensons soon!

Rated 5 out of 5 stars

Great service

Gary at the Warrington showroom was really helpful, knowledgeable and great to deal with

8 October 2026
Bensons For Beds - Warrington Winwick Road321 logo

Reply from Bensons For Beds - Warrington Winwick Road321

Thank you for your kind words! We're thrilled to hear that Gary provided you with excellent service. Our team is dedicated to helping our customers, and it's great to know that you had a positive experience at our Warrington showroom. We look forward to serving you again!

Rated 4 out of 5 stars

Good assembly service

Good assembly service. The team are rushing probably due to lack of time allowed by bensons per drop. Ask them to take extra care as if it's there own home. I now have a great new bed along with some wall scuffs to attend to.

9 October 2026
Unprompted review
Bensons For Beds - Warrington Winwick Road321 logo

Reply from Bensons For Beds - Warrington Winwick Road321

Thank you for your feedback! We're glad you love your new bed. We appreciate your suggestion about taking extra care during assembly and will ensure our team is reminded to treat every home with the utmost respect. Your satisfaction is important to us!

Rated 4 out of 5 stars

Georgina in Benson for beds warrington…

Georgina in Benson for beds warrington store, was very helpful i explained what i was looking for and showed me the mattress that, would help my bad back.

5 October 2026
Bensons For Beds - Warrington Winwick Road321 logo

Reply from Bensons For Beds - Warrington Winwick Road321

Thank you for your wonderful feedback! We're thrilled to hear that Georgina was able to assist you in finding the perfect mattress for your back. Our team is dedicated to helping customers find the best solutions. We appreciate your support and hope you enjoy your new mattress!

Rated 5 out of 5 stars

Warrington Store Experience

Georgina at the Warrington store was absolutely fantastic. She was so knowledgeable, kind, helpful and genuinely wanted to help us find a more suitable mattress. She took time with us to really explain the differences between products and didn’t rush us into a decision. Looking forward to our new mattress arriving soon. I would definitely recommend this store to others.

2 October 2026
Bensons For Beds - Warrington Winwick Road321 logo

Reply from Bensons For Beds - Warrington Winwick Road321

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Georgina. Our team is dedicated to helping customers find the perfect fit, and it's great to know we succeeded with you. We appreciate your recommendation and hope you enjoy your new mattress!

Rated 5 out of 5 stars

Gary was bloody great

Gary was bloody great. And he liked marvel so an extra point for that. So knowledgable and helpful. No pushy sales stuff and wanted us to get the right bed.

29 September 2026
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Reply from Bensons For Beds - Warrington Winwick Road321

Thank you for your fantastic review! We're thrilled to hear that Gary provided you with such great service and shared your love for Marvel. Our goal is to help you find the perfect bed without any pressure. We appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Great Customer Service

Really inspiring range and the customer service was great, told me everything i wanted to know, let me try out all the different products but didnt pressure me into making an immediate decision. Gary remembered me the following day and was happy to walk through everything again before i made a purchase

28 September 2026
Unprompted review
Bensons For Beds - Warrington Winwick Road321 logo

Reply from Bensons For Beds - Warrington Winwick Road321

Thank you for the lovely review Lynne.

Rated 5 out of 5 stars

Helpful service from Georgina

Helpful service from Georgina, comfy mattress.

28 September 2026
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Reply from Bensons For Beds - Warrington Winwick Road321

Thank you so much for your kind review, I really appreciate it.

Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish, quick delivery and They put the bed up perfectly & efficiently.
thank you

28 September 2026
Bensons For Beds - Warrington Winwick Road321 logo

Reply from Bensons For Beds - Warrington Winwick Road321

Thank you so much for your kind review, all the delivery and store Teams really appreciate it.

Rated 5 out of 5 stars

Good choice, warranties and pricing.

We received very helpful advice and shown a comprehensive range of beds and mattresses, with good warranties and competitive pricing.

15 September 2026
Unprompted review
Bensons For Beds - Warrington Winwick Road321 logo

Reply from Bensons For Beds - Warrington Winwick Road321

Thank you for sharing such kind words! We pride ourselves on providing excellent service and offering top-notch products with competitive pricing. We're thrilled to hear that our advice was helpful in your decision-making process. Come back and see us again soon!

Rated 5 out of 5 stars

Sales person was very knowledgeable and…

Sales person was very knowledgeable and it was overall good service

16 February 2026
Bensons For Beds - Warrington Winwick Road321 logo

Reply from Bensons For Beds - Warrington Winwick Road321

We appreciate your positive feedback! Our team strives to provide exceptional knowledge and service to all our valued customers. Thank you for choosing our business!

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