Bensons For Beds - Thurrock561 Reviews 

The staff throughout. I wouldnt usually post things like this but the service from when I entered the store, was left to browse around and when ready nodded someone over to help, to purchase with the same salesperson, who added a discount without being asked, to the updates about my planned delivery and install date and finally the absolute legends who delivered, built the beds (i ordered two) and disposed of the old ones. So easy, so friendly and had 100% amazing nights sleep so far on my new bed in the past week.

People are doing their job as instructed, trained that they are paid to do with respect, politeness showing professional attributes.

I had a really positive experience at Bensons for Beds, thanks to Christopher, a helpful member of staff. His customer service was excellent from start to finish. I was quite confused about which colour to choose, but Christopher was incredibly patient and took the time to understand what I was looking for.

He showed me different types of bed frames and mattresses without making me feel rushed or pressured, and he was very helpful in explaining the options. His patience, knowledge and friendly approach made the whole experience so much easier.

Thank you, Christopher, for your excellent customer service and for making the process of choosing my new bed such a pleasant experience.

Staff very helpful & very informative

Great service at store.
Delivery on time & efficient teamwork done in quick time. Excellent all round would recommend to others.

Very help staff member and lots of choice in the show room.

Friendly and helpful staff...kept the rooms clean after mounting...right on time👍

Great service from start to finish. The salesman at Lakeside was knowledgeable and very helpful ensuring we got the product best suited to our needs. The delivery and assembly men were so efficient and very tidy! Would highly recommend buying from Bensons.

Staff were very helpful. Very good knowledge about the products available. Overall experience was excellent.

Fab experience at Bensons for Beds Lakeside, thanks to Akwasi. I visited the store looking for a new bed frame and mattress and had lots of questions about the different options.

Akwasi was incredibly knowledgeable, patient and took the time to explain everything clearly, helping me find the right products for my needs. He went above and beyond to make sure I got the best possible deal, even arranging an additional discount with the store manager, which I really appreciated.

Akwasi also explained all the additional benefits available when shopping with Bensons for Beds. I chose to take up some of them and not others, but at no point did I feel under any pressure to buy.

It was genuine advice rather than a sales pitch, which made the whole experience feel relaxed.

Excellent customer service from start to finish. Thank you, Akwasi!

We dealt with the on line team and the lakeside branch, and found everyone very helpful and supportive to our needs and kept up to date with delivery date well done

Christopher was amazing.
He was extremly helpful and the whole process was quick and easy.
Excellent customer care service.

All the staff are extremely friendly and Mason who served us was extremely patient and knowledgeable and very helpful and made it simple and pleasurable , thanks Mason

Had a great experience today purchasing two beds from the Lakeside branch. Mason was extremely helpful & knowledgeable and made the sale experience quick and easy.

Great from start to finish good communication delivery was on time allotted

Excellent service, was allowed to try several beds to find the one that suited me. Staff very friendly and helpful

Everything was seamless from placing the order, to regular communication, and delivery. Our new bed is amazing.

Every member of staff was polite, friendly and helpful.

Ordering was very simple as what I would expect from Bensons. It took a couple of weeks to arrive and was given a 2 hour slot and the driver phoned early to say he was running early and it was delivered without any fuss and collected old mattress in under 20 minutes. Well done