Perfection from start to finish. Care was taken in delivering the new bed and taking the other away. The bed is wonderful and l have never slept so well in the past. Great experience. Thank yo... See more
Location
Switch locationUnit 3 Priory Fields, Priory Avenue, TA1 1QS Taunton, Somerset, GB
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I had come from Dreams as I didn't know B for B was even there, I only saw it as I went to a shop nearby. Immediately I was greeted by Rob, who I later found out was the manager, he was helpful appro... See more
Have bought several items all at different times.staff always very helpful and friendly. Bensons kept me informed on delivery updates.on day of delivery was given time slot which was helpful. Each ite... See more
Company replied
We had a great experience in the store. The staff were friendly and not pushy in the slightest. Gave us time to look around the store first. Gave honest advice when choosing the best mattress to go wi... See more
Company details
About Bensons For Beds - Taunton114
Written by the company
Contact info
Unit 3 Priory Fields, Priory Avenue, TA1 1QS, Taunton, Somerset, United Kingdom
- 1823423831
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10/10
I had come from Dreams as I didn't know B for B was even there, I only saw it as I went to a shop nearby. Immediately I was greeted by Rob, who I later found out was the manager, he was helpful approachable, charming and welcoming without being too much or pushy as was my experience in Dreams. We had a general chat and he gave me the space to look around making it clear that he was available if I needed anything again I didn't get this is Dreams where I nearly didn't even get a bed following my experience there. Anyway I did get a bed and mattress, it's being delivered today and I cant' thank Rob enough for all of his help and expertise. Infact by the time I left I think I'd spoken to most of the staff about various things, they have created a lovely friendly professional environment where they get the job done without being overtly salesy (don't think that's a word) in other words i didn't leave empty handed or stressed. I would definitely come back and recommend to my family and friends. One thing though you really could do something with the shop front signage, it doesn't reflect the professionalism of the staff inside
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Bought a wardrobe for £1.800 waited Ten…
Bought a wardrobe for £1.800 waited Ten weeks for delivery and they sent a wardrobe that was the wrong colour. Phoned them up and they said maybe install it and they would then order the correct parts to replace any that needed changing 🤣 I said no Obviously! So if I want to get the same wardrobe, I will have to wait another 10 weeks I have ask them for my money back!

Reply from Bensons For Beds - Taunton114
Perfection
Perfection from start to finish. Care was taken in delivering the new bed and taking the other away.
The bed is wonderful and l have never slept so well in the past. Great experience. Thank you.
I would highly recommend Benson for Beds.
The three guys working in your taunton…
The three guys working in your taunton branch were amazing, funny, actually interested in us, total respect for diversity, brilliant service
Excellent sales mam very helpful and…
Excellent sales mam very helpful and helpled with my choices because of his hood knowledge
Friendly and helpful staff
We had a great experience in the store. The staff were friendly and not pushy in the slightest. Gave us time to look around the store first. Gave honest advice when choosing the best mattress to go with my daughter's new bed.
As I expected having used Bensons last…
As I expected having used Bensons last time.Thanks .

Reply from Bensons For Beds - Taunton114
I didnt get pushed into staff for…
I didnt get pushed into staff for buying items i didnt want. Staff was lovely.

Reply from Bensons For Beds - Taunton114
Fantastic service
Chris, Knowledgeable sales team member , listening to our requirement, no pressure, once choice made delivery performance and customer satisfaction fantastic, delivery team great, assembled in chosen room, packaging taken away

Reply from Bensons For Beds - Taunton114
Joss at the Taunton store has been a…
Joss at the Taunton store has been a proper star, customer service was outstanding used him 3 times and would recommend the store because of him
Thank you

Reply from Bensons For Beds - Taunton114

Reply from Bensons For Beds - Taunton114

Reply from Bensons For Beds - Taunton114

Reply from Bensons For Beds - Taunton114
Good experience
Good experience, felt welcomed into the shop and options explained clearly to us

Reply from Bensons For Beds - Taunton114
Taunton
Dealt with Taylor from taunton branch calm professional a credit to the company he was patient with me trying to find us the right bed and In the end found somthing perfect. Thanks again Taylor

Reply from Bensons For Beds - Taunton114
Everything delivered on time
Everything delivered on time, efficiently as promised. Kept us informed throughout the process.

Reply from Bensons For Beds - Taunton114
was very happy with the service i had…
was very happy with the service i had in the store.

Reply from Bensons For Beds - Taunton114
Awful delivery service
Awful delivery service, they left 3 super king size beds and mattress in living room for myself and my wife to carry upstairs. They said the delivery time is 2 pm but they actually delivered in the evening around 7pm.

Reply from Bensons For Beds - Taunton114
At main store & delivery
At main store , Great service, friendly and extremely patient & helpful.
Some delivery issues easily resolved by the company but nothing that would prevent me from using Bensons in the future. Delivery services very good.
Thanks.

Reply from Bensons For Beds - Taunton114
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