Bensons For Beds - Stirling750 Reviews 

514
•
TrustScore 5 out of 5

4.8

Unit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB

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Rated 5 out of 5 stars

From the time I went into the Stirling store I received great help. they could not have been more helpful,honest. professional and knowledgeable. The delivery was exactly on schedule and communicat... See more

Company replied

Rated 5 out of 5 stars

Thanks to the entire team at Bensons for Beds. We received our delivery today, the 3 mattresses and one bed frame. Arrived on time, the delivery team was very helpful and professional. Same for the... See more

Company replied

Rated 5 out of 5 stars

Amazing service love this store the staff are great.Davie showed us the electric ottoman.Absolutely a no brainer.My previous were storage minus electric too heavy a was scared it would fall me.We fin... See more

Company replied

Rated 5 out of 5 stars

We visited the branch in Stirling to look for a new bed for our daughter’s bedroom. Carol was excellent. She greeted us straight away and asked us questions to find out exactly what we were looking fo... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Stirling750

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, United Kingdom

  • 1786474926

4.8

Excellent

TrustScore 5 out of 5

514 reviews

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4.8

All reviews

(514)

26,477 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Sales person very attentive and…

Sales person very attentive and knowledgeable. Goods arrived within stated delivery window. Delivery personnel very helpful and courteous.

6 March 2026
Bensons For Beds - Stirling750 logo

Reply from Bensons For Beds - Stirling750

joseph guthrie,

We appreciate you sharing your experience! We're happy to know the salesperson was attentive and knowledgeable, and that the delivery was within the stated window.

Team Bensons

Rated 5 out of 5 stars

Helpful and patient stafg

Very helpful staff explained all the different mattresses and beds how they can aid a good sleep and gave us time to consider what we wanted.

5 March 2026
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Reply from Bensons For Beds - Stirling750

Thank you for your lovely feedback — we’re so pleased to hear our staff were very helpful, explained the different mattresses and beds clearly, and gave you the time you needed to decide what was right for you.
Megan at Customer Care

Rated 5 out of 5 stars

Extremely satisfied first class service…

Extremely satisfied first class service from all the staff in store especially Autumn a very knowledgeable professional yet friendly and positive.

3 March 2026
Unprompted review
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Reply from Bensons For Beds - Stirling750

Miss Teree,

We really appreciate your feedback! We're delighted to hear that you were extremely satisfied with the first-class service from our knowledgeable, professional, and friendly team.

Team Bensons

Rated 5 out of 5 stars

we were looking to replace our…

we were looking to replace our relatively new mattress as there was a bit of lack of support when lying on one side for one of us- the friendly and efficient assistant (Autumn) asked us to try the mattress testing equipment in the showroom, and very quickly identified a pressure point-
She was able to point us in the direction of a completely different type of mattress, which has been very successful, leading to much better sleeping- we're very impressed!

26 February 2026
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Reply from Bensons For Beds - Stirling750

Willie Brown,

We're happy to hear that our mattress testing equipment and staff were able to assist you in finding a more suitable mattress. It's great to know that you are sleeping better now. Thank you for your positive feedback.

Team Bensons

Rated 5 out of 5 stars

Very helpful and good service in…

Very helpful and good service in choosing the right options.

25 February 2026
Unprompted review
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Reply from Bensons For Beds - Stirling750

Thanks so much Tammy! Wonderful to know the staff were very helpful and the service made selecting the best options simple.
Thanks again for your support—it means a lot!
Megan at Customer Care

Rated 5 out of 5 stars
Bensons For Beds - Stirling750 logo

Reply from Bensons For Beds - Stirling750

Thanks so much for your 5 star review Mr Anderson! Wonderful to know the whole experience was great.🙌
We hope to welcome you back soon!
Megan at Customer Care

Rated 5 out of 5 stars

The service and delivery was top rating…

The service and delivery was top rating friendly staff very helpful and delivery was accurate and friendly also good customer service all round

20 February 2026
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Reply from Bensons For Beds - Stirling750

We appreciate your positive feedback! We're happy to hear that you found our staff friendly and helpful, and that the delivery and customer service were top-notch.

Stewart - Team Bensons

Rated 5 out of 5 stars

Great service from start to finish

The service and advice was excellent. All our questions were answered. Bed was delivered on time by Chris and Richard, who were very helpful.

12 February 2026
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Reply from Bensons For Beds - Stirling750

We're so glad the service and advice were excellent and all your questions were answered. It's great to hear the delivery was on time and helpful. Thanks!

Rated 5 out of 5 stars

Excellant serive and good products…

Excellant serive and good products delivered on time

13 November 2025
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Reply from Bensons For Beds - Stirling750

We're so happy you received excellent service and good products delivered on time! We appreciate you sharing.

Rated 5 out of 5 stars

Fantastic

I had a fantastic customer experience at the Stirling store.
The store was clean, had a vast selection of different beds and mattresses and felt quite relaxing.
Autumn served me and she was terrific. She took the time to ensure that I was completely happy with my order. She offered me plenty of options, gave lots of advice and never made me feel like I was being pressured into a sale. I was made to feel very welcome in the store, rather than just someone in a queue to be served.
The delivery drivers arrived on time and were very quick at removing the old bed and delivering the new one. There was an issue with a pillow I ordered with the bed but they quickly resolved the issue.
After care has been fantastic as well, with Autumn phoning to apologise about the pillow and ensure a new one was on the way.
I can't rate Autumn, the delivery drivers or the store highly enough and will be recommending to friends and family.

14 January 2026
Unprompted review
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Reply from Bensons For Beds - Stirling750

We're happy you had a fantastic experience at our Stirling store. It's great to hear that you found the store clean and relaxing with a vast selection. We appreciate your positive feedback regarding the service you received and the quick resolution of the pillow issue. Thank you for your recommendation!

Rated 4 out of 5 stars

Everything was fine

Everything was fine apart from not taking American Express. Delivery was put back a week so a bit inconvenient.

8 February 2026
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Reply from Bensons For Beds - Stirling750

We appreciate your feedback. We're sorry for any inconvenience caused by the delay and our Amex policy. We'll review our processes to improve our customer experience.

Rated 5 out of 5 stars

Bensons gave very helpful and detailed…

Bensons gave very helpful and detailed advice, including testing of mattresses, pillows, bases etc., all to help pick the right combination for me.
They kept me updated about delivery date and time, and the delivery was made at the time promised. The bed was installed professionally and the old bed taken away.
I'm now enjoying better night's sleep.

6 February 2026
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Reply from Bensons For Beds - Stirling750

We're happy to hear that our detailed advice helped you pick the right combination and that the delivery and installation were professionally handled. It's great you're enjoying a better night's sleep. We appreciate your positive feedback.

Rated 5 out of 5 stars

Good place to go for a mattress

Very helpful, friendly staff in the shop. Good comms. about delivery and arrived on time

6 February 2026
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Reply from Bensons For Beds - Stirling750

We appreciate you sharing your positive experience. We're happy to hear that you found our staff helpful and friendly, and that you received good communication.

Rated 5 out of 5 stars

Simon was very friendly and not pushy

Simon was very friendly and not pushy. Made me feel at ease with him and he was very knowledgeable of the type of bed I was looking for. A ten from me.

31 January 2026
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Reply from Bensons For Beds - Stirling750

We appreciate your feedback and are so glad that you felt at ease. It's great to hear that our team member was friendly, helpful, and knowledgeable.

Rated 5 out of 5 stars

10/10 service.

Davies the sales rep who assist us was great. Very knowledgeable, personable and helpful. Can't wait for our new bed to arrive!

4 February 2026
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Reply from Bensons For Beds - Stirling750

We're so happy to hear that the sales representative was knowledgeable, personable, and helpful! We appreciate your feedback and hope you love your new bed.

Rated 5 out of 5 stars

Had a little issue with the tv bed but…

Had a little issue with the tv bed but Stirling Bensons sent 1 of their guys kut to look at it and he fixed the issue in no time thank

2 February 2026
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Reply from Bensons For Beds - Stirling750

We're happy to hear that our team member was able to resolve the TV bed issue quickly for you. We appreciate your feedback and are glad we could help!

Rated 5 out of 5 stars

Very helpful shop assistant

Very helpful shop assistant. Order came when he said it would. The delivery men were efficient & friendly. We are pleased with the product. One suggestion would be it would be helpful if all the fittings were not all put together in the same bag.

29 January 2026
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Reply from Bensons For Beds - Stirling750

We're happy to hear that the shop assistant was helpful and that the delivery was efficient and friendly! We appreciate your suggestion regarding the fittings and will look into it.

Rated 4 out of 5 stars

Great service in the sale and the…

Great service in the sale and the delivery. All knowledgeable and friendly

25 January 2026
Bensons For Beds - Stirling750 logo

Reply from Bensons For Beds - Stirling750

We appreciate your positive feedback. We're happy to hear you received great service from our knowledgeable and friendly team during the sale and delivery!

Rated 5 out of 5 stars

Paul was very helpful and the purchase…

Paul was very helpful and the purchase agent through without stress.

24 January 2026
Bensons For Beds - Stirling750 logo

Reply from Bensons For Beds - Stirling750

We appreciate you sharing your experience with us. We are so glad to hear that our agent was helpful and made the purchase stress-free.

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