We were really impressed by the customer service we received at the Stirling branch. Simon spent time with us, checking our actual sleep positions and explaining our best options. He talked us through... See more
Company replied
Location
Switch locationUnit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB
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From the time I went into the Stirling store I received great help. they could not have been more helpful,honest. professional and knowledgeable. The delivery was exactly on schedule and communicat... See more
Company replied
Thanks to the entire team at Bensons for Beds. We received our delivery today, the 3 mattresses and one bed frame. Arrived on time, the delivery team was very helpful and professional. Same for the... See more
Company replied
Amazing service love this store the staff are great.Davie showed us the electric ottoman.Absolutely a no brainer.My previous were storage minus electric too heavy a was scared it would fall me.We fin... See more
Company replied
Company details
About Bensons For Beds - Stirling750
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, United Kingdom
- 1786474926
4.8
Excellent
516 reviews
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Have shopped with Benson for years and…
Have shopped with Benson for years and always found the staff in Stirling very helpful. This time Sam was the sales advisor. What a delight, same great service as always. Thanks again.
5 August 2025
Reply from Bensons For Beds - Stirling750
We're thrilled to hear you've been a loyal customer for years and that Sam provided exceptional service! Our team in Stirling is dedicated to providing the best experience possible. Thank you for choosing us, Megan at Customer Care
Knowledgeable staff in Stirling Bensons
Staff where very helpful & knowledgeable both with my matress choice & pillows
1 August 2025
Reply from Bensons For Beds - Stirling750
Thank you for taking the time to share your positive experience with our staff. We are thrilled to hear that they were able to provide you with excellent service and help you find the perfect mattress and pillows. We appreciate your business and hope to see you again soon, Megan at Customer Care
Stirling branch springkerse
Assistant Carol in springkerse stirling branch was very helpful good range of beds, mattresses, pillows,and prices very satisfied
29 July 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
We are thrilled to hear that Assistant Carol and our team at our Springkerse Stirling branch provided you with excellent service and a wide variety of products to choose from! Thank you for your positive review, we greatly appreciate your satisfaction. Megan at Customer Care
Very good selection of beds
Very good selection of beds. Very helpful sales staff and informative. Stepped in when we had questions, told us all about different types divans, headboards and materials. Explained the sale and delivery, left us to wander round and discuss and was attentive and helpful when we were ready to purchase. Enjoyed the chat with the sales guy David too. A pleasant experience, looking forward to new bed being delivered on the day of our choice.
31 July 2025
Reply from Bensons For Beds - Stirling750
Thank you for your kind words! Our team strives to provide excellent customer service and we are thrilled to hear that you had a pleasant experience with us. We can't wait for you to enjoy your new bed on the day of your choice. It was a pleasure having you in our store and chatting with you. Thank you for choosing us, Megan at Customer Care
Reply from Bensons For Beds - Stirling750
Thank you for your kind words! We're so glad to hear that you had a positive experience with our support team and products. We're always here to help and we look forward to seeing you again in the future. Megan at Customer Care😊
Excellent no pressure sales...Just…
Excellent no pressure sales...Just helped me to get the most perfect bed for me. In a warm and welcoming manner. Excellent customer service really took the time to understand exactly the bed I needed for my back issues. Kind and friendly Carol your fabulous 👌
26 July 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with our no pressure sales approach and received the perfect bed for your needs. Our team truly cares about our customers' well-being and we're so happy to have been able to assist you in finding a comfortable solution for your back issues. Thank you for choosing our business and for your kind review. We appreciate you! Megan at Customer Care🤗
From ordering to delivery and assembly…
From ordering to delivery and assembly the service I received was first class!
21 July 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
Thank you so much for your kind words! We strive to provide top-notch service from start to finish, and we're thrilled to hear that we exceeded your expectations. We appreciate your support and hope to see you again in the future, Megan at Customer Care
Simon was very helpful and very easy to…
Simon was very helpful and very easy to deal with when in store and made the whole process very easy.
23 July 2025
Reply from Bensons For Beds - Stirling750
Thank you for the kind review! We're so glad that Simon was able to provide exceptional service during your visit to our store. We'll be sure to pass along your compliments. We appreciate your business and look forward to seeing you again, Megan at Customer Care
Reply from Bensons For Beds - Stirling750
Thank you so much for your kind words! We pride ourselves on providing exceptional customer service and being knowledgeable in our industry. We truly appreciate your support, Megan at Customer Care
Lovely sales team delivery and product
Lovely sales team delivery and product. Very happy.
10 July 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
Thank you for your kind words! We are so glad you had a positive experience with our sales team and products. Your satisfaction is our top priority. Have a great day! Megan at Customer Care😊
staff all very helpful
1 July 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
Thank you for your kind words! Our team takes great pride in providing helpful and attentive service. We appreciate your support and look forward to seeing you again soon, Megan at Customer Care
We were left to look at the beds and…
We were left to look at the beds and bedroom furniture at leisure. Paul the sales person was very polite and helpful towards us purchasing our new bed, headboard and mattress. We didn't feel under any pressure to buy that day.
30 June 2025
Reply from Bensons For Beds - Stirling750
Thank you for your kind review! Our team strives to provide exceptional customer service and a stress-free shopping experience. We are delighted to hear that Paul was able to assist you in finding the perfect bed and furniture. We appreciate your business and hope you enjoy your new purchases, Megan at Customer Care
carol sold us the bed
carol sold us the bed - made us v comfy on your machine that helps decide best mattress to get .
she did show us cheaper options, we were happy to take the first one she showed us, even though we did lie down on a few of them
26 June 2025
Reply from Bensons For Beds - Stirling750
Thank you for your review, Carol was happy to assist you in finding the perfect mattress to suit your needs. We truly value your satisfaction and hope you enjoy your new bed, Megan at Customer Care
Maria was brilliant
Maria was brilliant. She was warm, friendly and answered all of my questions. She let me browse with no pressure and helped me to pick a bed with a finance option that worked for me. The whole experience was super quick and easy and I’d definitely recommend! Thank you☺️
29 June 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
Thank you for your kind words, we're thrilled to hear that Maria provided you with a fantastic shopping experience. Happy to have helped and we hope you enjoy your new bed! 😊
Megan at Customer Care
A great experience overall.
From the expert guidance on which bed to buy, to the professionalism of the delivery drivers, Chris and Richard, overall it was a very good experience.
4 June 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
We appreciate you sharing your feedback! We're happy to hear that you found our guidance helpful and that the delivery was professional. Thanks for the positive review, Megan at Customer Care
Sales lady Autumn really knowledgeable…
Sales lady Autumn really knowledgeable great advice. Don’t usually like to try out fancy gadgets but when I seen the pressure points lying on the mattress I was shocked. Cannot wait for it to arrive along with my new pillows.
17 June 2025
Reply from Bensons For Beds - Stirling750
We're happy to hear that you found our sales associate knowledgeable and helpful! It's great to know you were impressed by the mattress demonstration. We appreciate your feedback and hope you enjoy your new mattress and pillows. Take care, Megan at Customer Care
Reply from Bensons For Beds - Stirling750
We're glad you found our service effective and friendly Richard. Thank you for your positive feedback; we appreciate it very much, Megan at Customer Care
Mattress a total disappointment after a few months
We bought a mattress in March and only a few months later it's all bobbled.
We contacted the Stirling store and they basically said this can happen because of friction.
Which is nonsense considering I have never had this happen. Our last one was 8yrs old and not in this state!
Not happy at all.
15 March 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
We're sorry to hear about the bobbling issue with your mattress Mr Hamilton. We appreciate you bringing this to our attention. We will look into this feedback regarding the explanation provided. Thank you for your time, Megan at Customer Care
Staff was helpful in chose the right…
Staff was helpful in chose the right bed for us plus kind,polite
10 June 2025
Reply from Bensons For Beds - Stirling750
We're happy our staff assisted you in selecting the perfect bed! We appreciate your kind words and are grateful for your positive feedback. Take care, Megan at Customer Care
Reply from Bensons For Beds - Stirling750
We appreciate your kind words Vaz! We are so happy to hear our staff was helpful and accommodating to your needs. Thanks for your feedback, Megan at Customer Care
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