First class advisor/sales person in store. Just could not fault her. Range of beds on show good and honestly described. Bed delivered on schedule and politely! Bed is comfortable.
Company replied
Location
Switch locationUnit 3 Archer Road Retail Park, Archer Drive, S8 0LB Sheffield, South Yorkshire, GB
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See what reviewers are saying
Josephine at your Archer Lane, Sheffield, store. She couldn't have been more helpful, explanatory, patient and reassuring about what is, after all, a major purchase. Also Shelley, the manager, for her... See more
Good range of beds to choose from but above all the excellent care and knowledge of the salesperson, Richard who was wonderful. The delivery people were also brilliant even putting over shoes on befor... See more
Company replied
Very poor in store, incredibly dismissive and pushy. Told us it would be weeks and weeks until anything could be delivered (not the case when ordering online) Good website, would prefer to see avai... See more
Company replied
Company details
About Bensons For Beds - Sheffield Archer Road179
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Archer Road Retail Park, Archer Drive, S8 0LB, Sheffield, South Yorkshire, United Kingdom
- 1142365219
4.8
Excellent
200 reviews
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The sales lady (Shelley?) was very…
The sales lady (Shelley?) was very patient and informative
14 January 2026
Reply from Bensons For Beds - Sheffield Archer Road179
We're happy to hear that you found our team member patient and informative! We appreciate your positive feedback and your time.
Great service wonderful bed thank you
21 December 2025
Reply from Bensons For Beds - Sheffield Archer Road179
We’re thrilled to hear you’re loving your new bed and that the service was great! Comfort and happy customers are what we aim for. 💜 Thank you for your positive review – Lauryn at Customer Care
Fast and easy purchase
Lovely lady at the entrance. Asked us if we wanted any assistance when we first walked through then we was left to it. Kindly let us borrow her tape measure and then it was a very quick sale with her. Was there probably 30 minutes and it was the first bed shop we went in and made our purchase swiftly.
11 December 2025
Reply from Bensons For Beds - Sheffield Archer Road179
We're happy to hear that you had such a positive experience in our store. We appreciate your kind words about our team member's helpfulness and are glad we could assist you in making a swift purchase. Thank you for your feedback!
Keaton @ Team Bensons
Reply from Bensons For Beds - Sheffield Archer Road179
We're glad you found our sales team knowledgeable and pleasant. Exactly what we aim to provide to every customer! Thank you for your positive feedback; we appreciate it.
Keaton @ Team Bensons
Replacement mattress
I wanted a new mattress to replace my 10 year old one that also had been bought from Bensons. I was impressed that they still held the details of my purchase, from 10 years ago, and as I wanted a mattress similar to my previous one they were able to show me, straight away, the mattress that I then purchased.
7 December 2025
Reply from Bensons For Beds - Sheffield Archer Road179
We're glad you enjoyed your experience. Its great to see a returning customer experience our service again. Thank you for your positive feedback.
Keaton @ Team Bensons
Great service
Friendly, knowledgeable staff that weren't too pushy or in your face.
7 December 2025
Unprompted review
Reply from Bensons For Beds - Sheffield Archer Road179
We're happy to hear that you found our staff friendly, knowledgeable, and not too pushy. We appreciate your positive feedback and thank you. Stewart - Team Bensons
The sales assistant was great
The sales assistant was great, not pushy, very easy to talk with and knowledgeable. Just helped us have a relaxed shopping experience with no stress!
10 December 2025
Reply from Bensons For Beds - Sheffield Archer Road179
We’re so pleased to hear your shopping experience was relaxed and stress-free! Our team loves helping customers feel comfortable while finding the perfect product. 💜 Thank you for your positive review – Lauryn at Customer Care
Mike was great he didn’t push us into…
Mike was great he didn’t push us into anything he made it great trying to find our bed and was very helpful
7 November 2025
Reply from Bensons For Beds - Sheffield Archer Road179
We're happy to hear that you had a great experience finding your bed. We appreciate you mentioning how helpful and supportive our team member was during your visit!
– Thank you, Jess- Team Bensons
Professional and knowledgeable service
Professional and knowledgeable service. Very helpful staff
21 November 2025
Reply from Bensons For Beds - Sheffield Archer Road179
We appreciate you taking the time to share your positive experience. We're happy to hear that our staff was helpful and knowledgeable!
Thanks again for your support — we truly appreciate it,
Megan at Customer Care
Happy customer
Was looked after from walking into store to leaving and under no pressure to purchase was show a varied assortment of bed and mattress types till we made our own choice
23 November 2025
Reply from Bensons For Beds - Sheffield Archer Road179
We're happy to hear that you felt looked after and were shown a varied assortment without any pressure. Thank you for sharing your positive experience with us,
Megan at Customer Care
Great communication throughout
Great communication throughout , well informed, helpful and welcoming advisor.
16 November 2025
Reply from Bensons For Beds - Sheffield Archer Road179
We're happy to hear that our advisor was helpful and welcoming! We appreciate you taking the time to share your positive experience with us.
Thanks again for your support — we truly appreciate it!
Megan at Customer Care
The bed was delivered on tme and the…
The bed was delivered on tme and the driver was very helpful and he gave advices regarding the bed
15 November 2025
Reply from Bensons For Beds - Sheffield Archer Road179
Thank you for sharing your experience Zola. We’re delighted to hear that your bed was delivered on time and that our driver provided helpful advice—going the extra mile for our customers is what we aim for. 💜 Thank you for your positive review – Lauryn at Customer Care.
Staff gave really helpful info then…
Staff gave really helpful info then left us to it to try & choose, no pressure. Order, payment & info process very professional and efficient
10 November 2025
Reply from Bensons For Beds - Sheffield Archer Road179
We appreciate you sharing your experience! We're happy to hear that our team was helpful and gave you space to choose, and that you found the order process efficient.
Until next time, thank you,
Megan at Customer Care
Great Service
Great Service at DRAKEHOUSE STORE
Bought an adjustable bed at great price
Lovely Store.
11 November 2025
Unprompted review
Reply from Bensons For Beds - Sheffield Archer Road179
Thank you so much for your great review! You deserve nothing less than a great night’s sleep! Thank you, Anthea - Team Bensons
Great Service
Very friendly sales staff in the shop, who talked us through the different styles of bed and didn’t rush us into making a decision. The delivery of the bed was on time and installation went without a hitch.
6 November 2025
Reply from Bensons For Beds - Sheffield Archer Road179
We're happy to hear that the sales staff were friendly and helpful, guiding you through the bed styles without rushing you. It's also great that the bed delivery was on time and installation was smooth. Thank you for your feedback,
Megan at Customer Care
There were lots of beds with various…
There were lots of beds with various mattresses, and I was encouraged to try as many as I wanted to. The salesman was very knowledgeable and did every thing he could to make the buying process enjoyable. I was given an envelope at the end of the process which explained the delivery
10 October 2025
Reply from Bensons For Beds - Sheffield Archer Road179
Thanks for your great feedback! We’re glad you enjoyed trying out so many beds and that our salesman made the process smooth and enjoyable. It’s good to hear the delivery details were clear too. Hope you love your new bed, Megan at Customer Care
Fantastic …
The whole experience from me choosing the bed and mattress to the delivery and assembly was smooth and prompt I would recommend Bensons
6 October 2025
Unprompted review
Reply from Bensons For Beds - Sheffield Archer Road179
Thank you for your recommendation! We’re glad your entire experience, from selection to delivery and assembly, was smooth and prompt.
Thank you,
Megan at Customer Care
I visited the Sheffield Archer Road…
I visited the Sheffield Archer Road branch, Shelly was very helpful and informative. She listened to what I needed from the bed and made suggestions and things to consider. Bed/mattress buying is definitely an in store purchase. Looking forward to the delivery in a few weeks and will be back in the future!
30 September 2025
Reply from Bensons For Beds - Sheffield Archer Road179
We're happy to hear that your visit to the Sheffield Archer Road branch was helpful! It's great to know that our staff listened to your needs and provided suggestions. Thank you for your purchase and positive feedback.
Thank you,
Lauryn at Customer Care
Excellent service from start to finish…
Excellent service from start to finish and the bed is amazing sturdy strong and very good quality. I would definitely recommend them.
21 September 2025
Reply from Bensons For Beds - Sheffield Archer Road179
We're happy to hear that you received excellent service throughout your experience and that you find the bed amazing, sturdy, strong, and of very good quality. We appreciate your recommendation!
Thank you,
Lauryn at Customer Care.
Friendly welcome and helpful advice…
Friendly welcome and helpful advice from the staff meant our buying decision was easier - notified us of a special offer that was available too, so we saved some money as well. Win,win!
12 September 2025
Reply from Bensons For Beds - Sheffield Archer Road179
We appreciate you sharing your positive experience! We're happy to hear that our team offered friendly, helpful advice and notified you of a special offer. We're glad you saved money!
Best Wishes,
Megan at Customer Care
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