Help buying my new mattress but it was the tempur med firm, it killed my back royally……went back and chose the igel 2050i……they arranged delivery and exchange in a couple of very long weeks lol……seeml... See more
Company replied
Location
Switch locationUnit 2 Pelican Retail Park, Claydons Lane, SS6 7UP Rayleigh, Essex, GB
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See what reviewers are saying
Ordered from showroom, clear precise delivery date which was honoured. Driver messaged early on day of delivery and him and his mate arrived spot on time. Shoes off and delivered all 4 boxes to o... See more
Company replied
Delivery and service was excellent. Bedbase looked good and strong in the shop.. but once delivered.. its just cheap wood structure... cheap plastic brackets to connect two half bases...metal would... See more
Company replied
When we went to the store the salesman greeted us then left us to look on our own. When we were ready to choose he gave us loads of advice. After purchase Benson's kept us updated all the time,the del... See more
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Company details
About Bensons For Beds - Rayleigh543
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP, Rayleigh, Essex, United Kingdom
- 1268776376
4.8
Excellent
303 reviews
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Reply from Bensons For Beds - Rayleigh543
Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service. Our team works hard to ensure every customer feels valued. We look forward to serving you again soon!
Reply from Bensons For Beds - Rayleigh543
Thank you for your wonderful review! We're so pleased to hear that our delivery team was pleasant and respectful. We strive to provide excellent service to all our customers.
Team Bensons
Mattress purchase, and swap
Help buying my new mattress but it was the tempur med firm, it killed my back royally……went back and chose the igel 2050i……they arranged delivery and exchange in a couple of very long weeks lol……seemless transition, lots of notifications along the way…..so far so good…great staff from showroom to delivery drivers….
21 September 2026
Reply from Bensons For Beds - Rayleigh543
Thank you for your feedback! We're glad to hear that our team made your mattress exchange seamless and that you're enjoying the iGel 2050i. Your comfort is our priority, and we appreciate your patience during the delivery process. If you need anything else, feel free to reach out!
Staff were very helpful and politeVery good range of beds
Staff were very helpful and polite/
Demonstrations of various beds very useful.
19 September 2026
Reply from Bensons For Beds - Rayleigh543
Thank you for your wonderful feedback! We're so pleased to hear that our staff were helpful and that the bed demonstrations were useful in your decision-making.
Team Bensons
Very pleasant sales person
Very pleasant sales person. Attentive and knowledgeable. Lots to choose from
8 September 2026
The delivery men were very polite and…
The delivery men were very polite and helpful. It was an extremely hot day so I gave them cold drinks which they was grateful for. Bed was assembled quickly and where I'd asked it to be. Very happy and sleeping well in my lovely new bed. Highly recommend x
2 August 2026
Reply from Bensons For Beds - Rayleigh543
Thank you for your wonderful review! We're so pleased to hear that our delivery team was polite and helpful, especially on such a hot day. It's great to know your new bed was assembled quickly and exactly where you wanted it. We're thrilled you're happy and sleeping well!
Team Bensons
Delivery and service was excellent.
Delivery and service was excellent.
Bedbase looked good and strong in the shop.. but once delivered.. its just cheap wood structure... cheap plastic brackets to connect two half bases...metal would be better... the feet for the bed did not screw in properly only could tighten two up. One was completley loose the other fell off when we moved the bed base..
But once all put together now with a good heavy mattress on top.. looks great.. (but its not really)
17 August 2026
Unprompted review
Reply from Bensons For Beds - Rayleigh543
We're pleased to hear that you were happy with the delivery and service, and that your bed base looks great once assembled. We appreciate you taking the time to share your feedback regarding the construction, fittings, and assembly experience, as this helps us understand where improvements can be made. Thank you for your balanced review.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Very friendly and knowledgeable…
Very friendly and knowledgeable salesperson Marvin, made our purchase very simple and straightforward!
18 August 2026
Reply from Bensons For Beds - Rayleigh543
We're so pleased to hear that our salesperson made your purchase very simple and straightforward. It's wonderful that you found them friendly and knowledgeable. Thank you for your kind feedback!
Team Bensons
A very smooth trouble free experience.
Very smooth trouble free experience from the sales person at the Rayleigh Weir Branch to the delivery a month later. Assembling of the Bed and Tallboy was very straight forward - no missing parts the only slight problem was we found one of the runners on the Tall Boy was fitted incorrectly but this was easily rectified.
2 August 2026
Reply from Bensons For Beds - Rayleigh543
We're so pleased to hear you had such a smooth, trouble-free experience from our sales team to the delivery! It's great that assembling your furniture was straightforward, and we appreciate you letting us know about the runner, which you easily rectified.
Team Bensons
The young man who served us was…
The young man who served us was excellent. He asked us what we were Looking for . And then patiently showed us the availability. We then choose out purchase arranged delivery paid the bill .
And after a successful shop were on our way . Oh and
The shop was air conditioned
12 August 2026
Reply from Bensons For Beds - Rayleigh543
We're so pleased to hear you had such a positive shopping experience! It's wonderful that our team was able to assist you patiently and efficiently. We're also glad you appreciated the air conditioning!
Team Bensons
A nice welcome and keeping us informed.
10 August 2026
Reply from Bensons For Beds - Rayleigh543
Thank you for your lovely review! 😊 We're delighted to hear that you received a warm welcome and felt kept informed throughout your experience with us. Keeping our customers updated every step of the way is something we take great pride in, so it's wonderful to know that stood out for you. Thank you for choosing us,
Megan | Customer Care Specialist✨
First class product and service
Ordered from showroom, clear precise delivery date which was honoured. Driver messaged early on day of delivery and him and his mate arrived spot on time.
Shoes off and delivered all 4 boxes to our room of choice.
Construction of bed took me and my son in law 90 mins to construct with no errors and minimal head scratching.
Bed looks first class, divan type bed with smooth operation.
First class product, service and delivery.
10 August 2026
Reply from Bensons For Beds - Rayleigh543
Hello Phil,
Thank you for your fantastic review! 😊 We're delighted to hear that everything went smoothly from the showroom visit right through to delivery. It's great to know that the delivery date was clear and honoured, and that our delivery team kept you informed and arrived exactly when expected.
Thank you for your kind words about our product, service, and delivery. We hope you enjoy many comfortable nights ahead! 🛏️
Megan | Customer Care Specialist✨
Reply from Bensons For Beds - Rayleigh543
We are so pleased you had a great experience with our service from beginning to end. Thank you for your wonderful feedback!
Team Bensons
Reply from Bensons For Beds - Rayleigh543
We are so pleased to hear that you found our service helpful and that your delivery was quick. Thank you for sharing your positive feedback with us!
Team Bensons
Excellent
Excellent, efficient and knowledgeable service from James at Raleigh Weir.
We only required a mattress for a spare bed however the attention and knowledge we received was very pleasing.
25 July 2026
Unprompted review
Reply from Bensons For Beds - Rayleigh543
Thank you for your wonderful feedback! We're delighted to hear that James at Raleigh Weir provided such excellent, efficient, and knowledgeable service. Even though you were only purchasing a mattress for a spare bed, it's great to know that you received the same level of attention and expert advice that we aim to provide every customer. We truly appreciate you taking the time to share your experience and hope you enjoy your purchase. We look forward to welcoming you back again in the future. 😊
Helpful and efficient
Helpful, informative staff in shop. Received updates on progression of my order then also with delivery day and time including call from delivery men with time of their arrival. Delivery men, Mark and Alan, even took away my old metal bedhead although I had forgotten to ask about this in the shop..very nice of them.
19 July 2026
Reply from Bensons For Beds - Rayleigh543
Thank you for your wonderful feedback! We're delighted to hear that our in-store team were helpful and informative, and that our updates kept you informed throughout your order journey. It's especially great to know that Mark and Alan provided such excellent service on delivery day and went the extra mile by taking away your old metal headboard. We'll be sure to pass on your kind words to them. Thank you for choosing us, and we hope you enjoy your new bed! 😊
Reply from Bensons For Beds - Rayleigh543
We are so pleased to hear that you experienced great customer service from our knowledgeable team. Thank you for sharing your positive feedback with us!
Purchase and service made it so easy no…
Purchase and service made it so easy no pressure to buy. Great store
25 June 2026
Reply from Bensons For Beds - Rayleigh543
We're so pleased you found your purchase and service easy and pressure-free. Thank you for your kind words about our store!
The staff in the shop were helpful and…
The staff in the shop were helpful and informative. There was no pressure to purchase something.
3 July 2026
Reply from Bensons For Beds - Rayleigh543
We're delighted to hear that our shop staff were helpful and informative, and that you felt no pressure during your visit. Thank you for sharing your positive experience!
Team Bensons
Excellent service and very…
Excellent service and very knowledgeable was our sales assistant Vicky
30 June 2026
Reply from Bensons For Beds - Rayleigh543
We're so pleased our team provided excellent service and was very knowledgeable. Thank you for your feedback!
Team Bensons
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