Bensons For Beds - Plymouth748 Reviews 

The shop assistant was most helpful showing us all options according to our requirements.

No pressure was exercised to complete a sale.

Good advice was given to us as to the prices and mattress types

Excellent customer service from Shaun

My Sale Adviser , Tom at the Colypool in Plmouth, was polite & courteous and took me through the purchase process essily with no hassle, answered my questions knowledgably.

Staff were very helpful when we went to the shop and especially when we ordered over the phone .

Everyone was friendly and they kept me informed from start to finish. Couldn’t fault them

Great service from the moment I walked into the store at Plymouth (Sean), finding the right bed for me, right through to the bed being delivered and put together for me by the most cheerful double act of a delivery team you could find! (Lumpy & Lumpette! )
Everyone I dealt with was considerate to my needs, respectful of my property and communication was spot on - I knew what was happening all the way through the process. Really great job Bensons! 👌🎉 Thank you!

I visited the Plymouth showroom recently to find a new mattress. I had a rough idea of the type of mattress I wanted, and my budget. I dealt with Tom who was really helpful. He was very knowledgeable about the mattresses on sale in the store, and was mindful of my budget. I was left to try a few on my own and did not feel pressured to buy at all. I managed to find my perfect mattress within about 10 minutes! Unfortunately the suggested date for home delivery did not suit me as I was working that day but Tom was very helpful in arranging for the mattress to be delivered to the store later that week so I could collect it myself on Saturday. When I arrived on Saturday, the other staff members were also very polite and helpful. I would definitely use this company again.

Great service in the shop, great communication about delivery. Friendly, polite and efficient delivery men.

Thanks 😊

Great service on a sunday morning as soon as the shop opened, we browsed and got assistance when needed in deciding on what mattress to buy.

Found an excellent bed frame for the spare room at a reasonable price. Customer service was helpful and informative on the process of purchasing & delivery. Whilst also highlighting the Black Friday sale and other discounts.

I would have issued 5 stars, however the company’s standard delivery charge was a shock. A delivery fee of £49…I would have collected but this was not an option. A delivery fee of £25 is reasonable. That is the reason for 4 stars and not 5 stars. If it wasn’t for such a unique bed, I would have declined the purchase.

The sales person was not pushy, listened to our needs and guided us to a few choices. Made simple and done quickly.

Helpful staff and saved us some money

Very attentive helped us with right choice and not pushy at all. Well done Benson and look forward to my purchase

Tom at Coypool store was very helpful,a first class experience explaining the different mattresses regarding the comfort and spring/foam content vis costs,so that I was able to choose the right mattress for me. Thank you Tom,you are great at your job.😊

Patience while choosing.

A very helpful sales team that explained the choices available

Friendly, helpful, knowledgeable staff.
Easy, smooth purchasing experience.

Phil was very helpful, and explained everything.

From stepping inside the store it felt warm and friendly. The staff were all smules and friendly without being too 'pushy'. Gavin was very helpful and knowledgeable and guided us around the various different mattresses.
The whole experience was great and we left the store feeling happy and that our needs had been met.
We look forward to receiving our new mattress.
Thank you.

Very helpful service, went out of their way to move beds around in the shop and worked out the best deal for me, thank you!