Everything went as aspected the bed was really good David from bensons was really helpful and delivery team was good also
Location
Switch locationUnit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR Peterborough, Peterborough, GB
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See what reviewers are saying
Knew pretty much what I wanted from Benson's informative website. Visited store to confirm choice. Very pleasant & helpful staff member Sarah discussed options but also knew when to let me "do my own... See more
Good service from a member of staff who really knew his mattresses! I'm afraid once I'd tried the one we opted for, nothing else measured up. Jim did call me back to let me know there was an addition... See more
The staff in the showroom were very knowledgeable about the different products available and did not try and push us towards the most expensive. Our order was processed quickly and the delivery pro... See more
Company details
About Bensons For Beds - Peterborough130
Written by the company
Contact info
Unit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR, Peterborough, Peterborough, United Kingdom
- 1733579606
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I had the best shopping experience in…
I had the best shopping experience in the Peterborough store.
The bed frame is lovely. The mattress I ordered is the best I have ever had. My sleep and comfort has improved massively.
David went through all the options…
David went through all the options clearly and concisely. Friendly chat, professional.
Pre-delivery
Havent taken delivery of the bed yet, but Jim in the Peterborough store was extremely helpful and knowledgable.
Helpful and friendly associate.
Helpful and friendly associate whom I was able to relate my sleeping problems too and he showed me several beds until I found one that fits my needs.
Superb service
Superb service, very friendly, guided us expertly throughout the whole process
Sarah was very knowledgeable
Sarah was very knowledgeable and helpful.
I would definitely recommend to friends and family.
Sarah also explained all details thoroughly
Great service
Really helpful
Jim in the Peterborough branch was very helpful and patient with us while we chose a new mattress. Even sorted us out with new pillows on a good deal too
Very helpful
Very helpful, friendly and professional staff with great knowledge of the products.
The chap helped me pick the right bed…fab service
The chap helped me pick the right bed for me and needs and was not pushy .
DO NOT BUY FROM BENSONS
DO NOT BUY FROM BENSONS. Not even worthy of 1 star. Their warranty on beds means nothing and they will try to ignore you if you complain. The sales staff will mislead you and tell you what you want to hear to get a sale. We are left with a silent night mattress that broke in the first month or so and Bensons have done nothing to help and ignored our deadline. I would urge all who have experienced similar to report Bensons to Trading Standards and take them to the small claims court if your bed is not satisfactory quality and fit for it’s purpose.
Welcoming, good deal! Happy customer!
We were welcomed into the store and Jason helped us straight away. We walked in unsure of what we were looking for but he helped us understand all of the different options available to us. He answered every question with ease and got us a really good deal in the end! Excited for our new bed, headboard, and mattress- would highly reccomend!
It was a straight forward no…
It was a straight forward no complicated process and staff were very helpful.
Friendly Staff
Friendly Staff, Good understanding of the range on offer. No pressure put on us to purchase.
Jason at Peterborough Brotherhoods…
Jason at Peterborough Brotherhoods Retail Park gave excellent Customer Service, from initial telephone enquiry, through to making bed purchase yesterday.
Sarah at benson for beds Peterborough…
Sarah at benson for beds Peterborough was fantastic. I called up to look for a specific mattress, she found it and put it aside for me to collect. Excellent service and lovely lady!
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