From going into the store, to ordering our new bed frame and Mattress, right up to delivery and assembly it has been a most positive experience. The young man in the shop was helpful and knowledgeabl... See more
Location
Switch locationUnit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB
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We were able to browse & take our time, looking at different beds. We were also given expert advice about mattresses, under bed storage & details about removal of the old bed. When we placed our orde... See more
Company replied
The showroom staff were very supportive, knowledgeable, and patient. They explained everything in a simple way that was easy to understand, even for someone with little knowledge about mattresses an... See more
Company replied
We had to move the delivery date several times and they were always accommodating. Notified a few days before of 2 hr del slot. Bed arrived on time and taken upstairs. Tools included to fit bed toget... See more
Company replied
Company details
About Bensons For Beds - Nottingham208
Written by the company
Contact info
Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, United Kingdom
- 1159598967
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Damaged ottoman and non- existent headboard…
Ottoman damaged on arrival and headboard did not even arrive. No explanation given. All had to be reordered leading to another delay. Having spent nearly £4,000 in total with mattress extremely aggrieved at service between ordering and delivery
Positive experience buying mattress.
Good support in store, everything explained well. No issues at all.
Would shop again in future.
Delivery on time.
Service great.
Staff was great as well and know banter.
From going into the store
From going into the store, to ordering our new bed frame and Mattress, right up to delivery and assembly it has been a most positive experience. The young man in the shop was helpful and knowledgeable and delivery came bang on time, with plenty of texts to keep me informed and updated with progress. The delivery men were wonderful and assembled the bed so expertly. My son now has a wonderful new bed and the only downside is we may have delayed him leaving home by a couple of years! Cannot praise Benson's for beds highly enough.
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The showroom staff were very…
The showroom staff were very supportive, knowledgeable, and patient. They explained everything in a simple way that was easy to understand, even for someone with little knowledge about mattresses and beds.
I had a great experience in the showroom. Ash support staff took the time to explain each mattress, its features, and the benefits of each option. His friendly approach and excellent customer service made choosing the right mattress much easier. I would highly recommend this showroom to anyone looking for expert advice and a great shopping experience.

Reply from Bensons For Beds - Nottingham208
Choosing the right bed.
We were able to browse & take our time, looking at different beds. We were also given expert advice about mattresses, under bed storage & details about removal of the old bed.
When we placed our order, we were given a date for delivery of the new bed. Decland, the manager was very helpful & the whole experience was very productive & enjoyable.

Reply from Bensons For Beds - Nottingham208

Reply from Bensons For Beds - Nottingham208
The expereince has been very good
The expereince has been very good. The staff really guided and helped us choose the right product.

Reply from Bensons For Beds - Nottingham208
Tested in store
Tested in store, ordered online, delivered as promised. All round great experience

Reply from Bensons For Beds - Nottingham208
Arriving at the store it appeared empty…
Arriving at the store it appeared empty but we found the "office" upstairs where we were met by friendly staff. We were shown various styles of mattress and were helped to make our purchase. The mattress arrived as scheduled. We now sleep very well.

Reply from Bensons For Beds - Nottingham208
We had to move the delivery date…
We had to move the delivery date several times and they were always accommodating. Notified a few days before of 2 hr del slot. Bed arrived on time and taken upstairs. Tools included to fit bed together, well made easy to follow instructions 😀

Reply from Bensons For Beds - Nottingham208
Excellent service
Excellent service, from walking into the showroom to delivery.
Ash was very knowledgeable and patient when we were trying beds out.

Reply from Bensons For Beds - Nottingham208
Fantastic service in shop ash was…
Fantastic service in shop ash was brilliant. No pressure to buy , very smooth transaction from start to finish. Delivered quickly within the week. Drivers fantastic very polite,

Reply from Bensons For Beds - Nottingham208
The delivery guys were lovely and quick…
The delivery guys were lovely and quick and very mindful of our pictures we have on the staircase. So happy with our bed. Being disabled can be hard when it comes to what bed I sleep in but this one has had me fall asleep quicker than our last bed.
Thank you to everyone in Benson for Beds

Reply from Bensons For Beds - Nottingham208
Thank you Declan!
Just want to say a huge thank you to Declan (at the castle marina retail park) for assisting us in finding the right mattress for my mother in law. She had specific needs, and he showed us a range of mattresses that would suit her needs. He was also very good with my son who was very curious and explaining what everything is. His customer service skills were fantastic.
Thank you Declan

Reply from Bensons For Beds - Nottingham208
Helpful and knowledgeable staff.
Helpful and knowledgeable staff.
Really friendly and helpful delivery people.

Reply from Bensons For Beds - Nottingham208
Perfect from start to finish
We went to Bensons for Beds in Nottingham. The gentleman that helped us was brilliant. We told him the deal we had been offered at a rival company and we were ready to order but could they do the same or better. We got a great deal and our new mattress was delivered a week later (this is 3 weeks sooner than their rival offered). Our new Tempur mattress and pillows are perfect. We have both had aches and pains for years, we just put it down to normal wear on our bodies but looking back we should have invested in a better mattress sooner. I would absolutely recommend these guys, the whole process from ordering to delivery was spot on.

Reply from Bensons For Beds - Nottingham208
Nice
Nice. Why do you want my review to be at least 10 characters. It is nice. That's what I said

Reply from Bensons For Beds - Nottingham208
Arrived on time
Arrived on time, early actually, did everything they said, assembled, rubbish taken away, very polite and adept.

Reply from Bensons For Beds - Nottingham208
Good service thank you Ash for helping…
Good service thank you Ash for helping me pick the right mattress.

Reply from Bensons For Beds - Nottingham208
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