Tom our sales rep went above and beyond to get us what we needed and listened to us and helped us choose the right bed and mattress he was so good
Company replied
Location
Switch locationUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
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See what reviewers are saying
From my purchase of an adjustable bed ,from your Kidderminster branch ..to my delivery ,which was 2 weeks earlier than anticipated…I can not fault the shop or delivery service..I hasten to add I have... See more
Company replied
We got a great deal purchasing a showroom mattress that was exactly what we were looking for. Well wrapped for collection. The staff were supposed to help me load the mattress (it was collection on... See more
Nathan helped us in store through more decisions than I imagined buying a bed entailed which was invaluable. Not only did we arrive at something that we liked and met our needs but will also fit throu... See more
Company replied
Company details
About Bensons For Beds - Kidderminster373
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, United Kingdom
- 1562747833
4.9
Excellent
281 reviews
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Excellent service from start to Finish.
6 February 2026
Reply from Bensons For Beds - Kidderminster373
We are happy to learn that you received excellent service from beginning to end. Thank you for your positive feedback.
Great staff with brilliant knowledge
5 February 2026
Reply from Bensons For Beds - Kidderminster373
We appreciate you sharing that our staff has great knowledge! We're so happy to hear that they were brilliant and helpful to you.
Replacement memory foam mattress.
Warm and friendly welcome. Found what were looking for and ended up buying an alternative replacement mattress.
3 February 2026
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We're so happy you received a warm welcome and found a great replacement mattress! We appreciate you sharing your positive experience with us.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
A fantastic experience from the first…
A fantastic experience from the first time we visited the store until delivery.
Great staff and superior quality merchandise.
29 January 2026
Reply from Bensons For Beds - Kidderminster373
We appreciate your positive feedback! We're happy to hear that you had a fantastic experience from your initial store visit through the merchandise delivery, and that you appreciated our staff.
Purchase during the sales
I bought a new mattress during the sales. It was delivered exactly when they said it would be. Excellent communications through the whole process.
29 January 2026
Reply from Bensons For Beds - Kidderminster373
We're happy to hear that you had a positive experience with your recent mattress purchase! We appreciate you mentioning our excellent communication and timely delivery. Thanks for your feedback!
Nathan the salesman was very helpful…
Nathan the salesman was very helpful and knowledgeable. No hard sell.
Delivery was on time, very good comms, friendly and professional.
23 January 2026
Reply from Bensons For Beds - Kidderminster373
We're so glad to hear that you found our team member helpful and knowledgeable, and that you were pleased with our delivery and communication. We appreciate your feedback!
Great bed and great delivery service!
22 January 2026
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We're happy you are pleased with the bed and delivery service! Thank you for your positive feedback.
Can't be faulted
Great advice in the shop - answered all our queries. Delivery went fine - received confirmation of delivery, arrived on time and was delivered to room.
11 January 2026
Reply from Bensons For Beds - Kidderminster373
We're happy to hear that you received great advice in our shop and that all your questions were answered. We're glad the delivery went smoothly!
Grand job
The service was second to non. Salesman was happy to spend however much time to help. The drivers John and Austin went above and beyond to get a very large mattress up a pretty tight set of stairs.
15 January 2026
Reply from Bensons For Beds - Kidderminster373
We're glad you enjoyed your experience. It's wonderful to hear that our sales team was helpful and our delivery team went the extra mile to ensure your satisfaction with the delivery of your new mattress.
Great service from the start
Great service from the start. Nice friendly staff in store, helpful in picking the best bed for what we needed to suit the budget we had. The delivery was excellent, good communication and very happy with the service so far. Not yet set the bed up and used it so can’t give feedback on that, however we have used Bensons before and never had any issues.
15 January 2026
Reply from Bensons For Beds - Kidderminster373
We're happy to hear that you received great service and found our staff friendly and helpful in choosing a bed to suit your needs and budget. We appreciate your positive feedback regarding the excellent delivery and communication.
Two single mattresses
The salesperson Tom made us feel at ease and gave us all the information we needed to complete our purchase
9 January 2026
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We’re so glad Tom made you feel at ease and provided all the info you needed for a smooth purchase – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Excellent service in store when…
Excellent service in store when choosing Bed. Delivery and assembly was well organised and we couldn't fault the overall service.
11 January 2026
Reply from Bensons For Beds - Kidderminster373
We're delighted to hear you received excellent service while choosing your bed and that the delivery and assembly was well-organized. Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Kidderminster373
We are pleased you are happy with the service received. Thank you for your positive review – Lauryn at Customer Care 💜
Good prices and deals
Well lay out Nathan our salesman
Polite knowledgeable all round Top Man
2 January 2026
Reply from Bensons For Beds - Kidderminster373
So glad Nathan made it a top-notch experience for you Bodie. Until next time, take care,
Megan at Customer Care!
Very good customer service
Very good customer service. Nathan was friendly, helpful and informative.
30 December 2025
Reply from Bensons For Beds - Kidderminster373
Thank you for your feedback Mrs Colley! We’re delighted to hear Nathan was friendly, helpful, and informative. We’ll make sure your kind words are passed on to him,
Megan at Customer Care
King size bed
Tip Top show room well laid out beds were far cheaper than Dreams but quality was just as good our salesman named Nathan knowledgeable polite nothing was to much trouble 👍👍👍👍👍
30 December 2025
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We're happy to hear you found our showroom well laid out and the bed quality great for the price! We appreciate your positive feedback regarding our knowledgeable and helpful salesman. Thank you for your positive review – Lauryn at Customer Care 💜
Great service start to finish and the…
Great service start to finish and the bed is exactly what i wanted
22 December 2025
Reply from Bensons For Beds - Kidderminster373
We appreciate your positive feedback and are so happy to hear that you received great service and the bed is exactly what you wanted.
We hope to welcome you back soon!
Megan at Customer Care
Allowed us to look around without any…
Allowed us to look around without any sales pressure. Was there ready when we needed to discuss our options.
17 December 2025
Unprompted review
Reply from Bensons For Beds - Kidderminster373
We appreciate your feedback and are pleased that you felt comfortable browsing. We're also glad we were available to assist you when you were ready.
We truly appreciate your feedback.
Megan at Customer Care
All went very smoothly
Lovely man who sold us the bedroom furniture in the Kidderminster store, very helpful and not pushy.
Delivery went very smoothly and delivery drivers were again very helpful and friendly
14 December 2025
Reply from Bensons For Beds - Kidderminster373
We appreciate you sharing your positive experience! We're happy to hear that the team member was helpful and not pushy, and that the delivery went smoothly with helpful drivers.
My new bed 🛌
Had a good experience with Tom at the kidderminster store , he was very helpful and had a good knowledge of the product. Well done!
30 November 2025
Reply from Bensons For Beds - Kidderminster373
We appreciate you sharing your positive experience at our store. We're happy to hear that our team member was so helpful and knowledgeable!
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