We were carefully & professionally guided through the process of sampling all the beds that would suit our requirements. There was no rush, & Bella explained all the features of each mattress in a... See more
Location
Switch locationUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
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Very happy with the overall service of Bensons for Beds. Our sales advisor Nathan in the Kidderminster branch was absolutely brilliant with his advise and knowledge and we did not feel harassed o... See more
Company replied
We got a great deal purchasing a showroom mattress that was exactly what we were looking for. Well wrapped for collection. The staff were supposed to help me load the mattress (it was collection on... See more
Salesman was very helpful and a quick sale. Regular updates on delivery and reminder of delivery date. Tracking available showing location of lorry and number of your drop off out of total number... See more
Company replied
Company details
About Bensons For Beds - Kidderminster373
Written by the company
Contact info
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, United Kingdom
- 1562747833
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Helpful salesman nothing to much trouble
Melvyn from Kidderminster store was…
Melvyn from Kidderminster store was extremely helpful and very friendly
Instore experience was great
Instore experience was great. Helpful and not pushy staff, despite ordering at close of business. Let’s see if they deliver on time?
Excellent customer service
Excellent customer service. I knew which mattress I wanted, Tom answered a couple of questions but did not attempt to upsell.
Helpful knowledgeable staff
Helpful knowledgeable staff, no pressure sales person. Everything explained clearly regarding the beds, mattress, delivery, guarantee etc.
Good service and a bargain of a bed.
A really helpful staff
A really helpful staff who gave us clear helpful information.
May use AI-assist with repliesRead more
The gentleman let me browse without…
The gentleman let me browse without being intrusive and was there when I needed his advise and opinion on the mattress that I purchased

Reply from Bensons For Beds - Kidderminster373

Reply from Bensons For Beds - Kidderminster373
Good choice of mattresses Mel was…
Good choice of mattresses Mel was helpful knowledgeable with a pleasant attitude.

Reply from Bensons For Beds - Kidderminster373
Mel was incredibly helpful
Mel was incredibly helpful. Not at all pushy everything was sorted for us in a friendly professional way. I would certainly recommend this shop in the basis of my experience.

Reply from Bensons For Beds - Kidderminster373
Very helpful sales person
Very helpful sales person. Arranged delivery with courier as I bought a display item.

Reply from Bensons For Beds - Kidderminster373
Great all round service
Melvyn at Kidderminster branch helped us with selecting the right bed and we went back to him to purchase our wardrobe. There was a problem with the size of the one-piece bed headboard on delivery day (unable to get round the stair well corner in our house). The delivery guys and central customer service sorted it straightaway and, ultimately, Melvyn organised replacement. This made it all a non-stressful time and things rectified straightaway. Needless to say, we had an amazing first night’s sleep on our new bed and look forward to new style headboard and then wardrobe in coming weeks.

Reply from Bensons For Beds - Kidderminster373
Lovely staff
Tom was the colleague that helped me and my partner, he had so much patience and care. He was very personable and friendly, we had a lovely experience and are extremely happy with our purchases

Reply from Bensons For Beds - Kidderminster373
Friendly informative knowledgeable…
Friendly informative knowledgeable staff
Very attentive on our requirements with great advice and willing to find ways to offer extra value

Reply from Bensons For Beds - Kidderminster373
Excellent service
Friendly knowledgeable staff, not in your face when you first arrive in store. Listened to what we said and gave sound advice. Not pressurised into buying which we appreciated

Reply from Bensons For Beds - Kidderminster373
Nathan was very helpful and was not…
Nathan was very helpful and was not pushy sales man in the kidderminster branch. good range of beds to try

Reply from Bensons For Beds - Kidderminster373
Fantastic salesman.
The salesman made our experience great. Mel at Kidderminster was exceptional in his service to us. Nothing was too much trouble even entertaining our young grandson. He answered all our queries and guided us through a seemless experience. He is a credit to Bensons for Beds.

Reply from Bensons For Beds - Kidderminster373
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