The man who served us allowed us time to browse while making us aware he was available to help. He explained the difference between some of the mattresses to help us make an informed decision. We hav... See more
Location
Switch locationUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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Craig was very knowledgeable about the products, friendly and helpful. He explained thoroughly about the delivery service giving us a date there and then. The selection of mattresses was very good an... See more
Company replied
Second time purchasing from Bensons. The staff at the Ipswich shop were knowledgeable, helpful and friendly. We were kept up to date with how order was progressing up to delivery date. Delivery dr... See more
Company replied
Janine at benson for beds Ipswich served us at 630pm on august bank holiday Monday, shortly before closing took the time to sort us out a mattress and finance agreement. Didn’t rush us and made us fee... See more
Company replied
Company details
About Bensons For Beds - Ipswich110
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, United Kingdom
- 1473271142
4.9
Excellent
322 reviews
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The man who served us allowed us time…
The man who served us allowed us time to browse while making us aware he was available to help. He explained the difference between some of the mattresses to help us make an informed decision.
We haven't had delivery yet so cannot comment on anything else
10 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bensons For Beds - Ipswich110
Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our service. Our team works hard to ensure every step is smooth and enjoyable. We look forward to serving you again soon!
Kevin's attitude was superb.
13 October 2026
Reply from Bensons For Beds - Ipswich110
Thank you for your kind words! We're thrilled to hear that Kevin made a positive impression with his superb attitude. Our team strives to provide excellent service, and your feedback motivates us to keep it up. We look forward to serving you again soon!
Second time purchasing from Bensons.
Second time purchasing from Bensons.
The staff at the Ipswich shop were knowledgeable, helpful and friendly.
We were kept up to date with how order was progressing up to delivery date.
Delivery drivers were also very good, on time, helpful and friendly.
5 October 2026
Reply from Bensons For Beds - Ipswich110
Thank you for your wonderful review! We're thrilled to hear that our Ipswich team provided you with knowledgeable and friendly service. It's great to know that you were kept informed throughout your order process and that our delivery team met your expectations. We appreciate your support and look forward to serving you again!
Speedy service. Good customer services!
Great service, instant notifications.
What more could you ask.
2 October 2026
Reply from Bensons For Beds - Ipswich110
Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our service and found the notifications helpful. Your satisfaction is our priority, and we look forward to serving you again soon!
Helpful and welcoming staff.
4 October 2026
Reply from Bensons For Beds - Ipswich110
Thank you for your kind words! We're thrilled to hear that our staff made your experience enjoyable. We strive to create a welcoming atmosphere for all our customers. We look forward to seeing you again soon!
Reply from Bensons For Beds - Ipswich110
Thank you for your wonderful review! We're thrilled to hear that Jay provided you with excellent service and helped you find the perfect mattress and base. Your satisfaction is our priority, and we look forward to serving you again in the future!
Friendly staff
Friendly staff. Explained what I was looking for and how much I wanted to spend and they helped me find it.
28 September 2026
Reply from Bensons For Beds - Ipswich110
Thank you for your kind words! We're thrilled to hear that our staff could assist you in finding exactly what you needed. Your satisfaction is our priority, and we look forward to serving you again soon!
Helpful and friendly service.
Craig was very knowledgeable about the products, friendly and helpful. He explained thoroughly about the delivery service giving us a date there and then.
The selection of mattresses was very good and we were able to try and compare the various bed frame and mattress options without any pushy sales pressure, just friendly advice.
22 September 2026
Reply from Bensons For Beds - Ipswich110
Thank you for your kind words, we are thrilled to hear that Craig provided you with an exceptional shopping experience. Our goal is to make sure our customers are well-informed and confident in their purchase. We appreciate your feedback and hope to see you again soon!
All people we spoke to were very helpful
All people we spoke to were very helpful.
21 September 2026
Reply from Bensons For Beds - Ipswich110
We're so pleased to hear that everyone you spoke with was very helpful! Providing excellent service is something we truly pride ourselves on, and we appreciate your kind words!
Team Bensons
Great experience jay from Ipswich store…
Great experience jay from Ipswich store was very helpful, when my bed was delivered I was kept updated on the time it was going to be delivered
19 September 2026
Reply from Bensons For Beds - Ipswich110
Hi there! Thank you for taking the time to leave us such a kind review. We're thrilled to hear that Jay provided you with excellent service at our Ipswich store and that you were kept updated on your delivery. We strive to provide our customers with the best experience possible and we're happy to have met your expectations. Thank you for choosing us!
Very helpful in-store
Very helpful in-store, arranged delivery promptly and turned up as expected. Happy days and comfortable nights!
19 September 2026
Reply from Bensons For Beds - Ipswich110
Thank you for your wonderful feedback! We're so pleased to hear that our in-store team was helpful and that your delivery was prompt and on schedule. We're delighted you're enjoying comfortable nights!
Team Bensons
Excellent service
The whole process from start to finish was excellent. The staff were amazing. Would definitely use Benson's again .
10 September 2026
Unprompted review
Reply from Bensons For Beds - Ipswich110
Thank you for your wonderful feedback! We're so pleased to hear that your entire experience was excellent and that our staff made such a positive impression. We truly appreciate your kind words and look forward to assisting you again.
Team Bensons
Reply from Bensons For Beds - Ipswich110
We are so happy to hear about your wonderful experience. We appreciate your kind words!
Team Bensons
Excellent service at the shop- didnt…
Excellent service at the shop- didnt feel pushed into purchasing but received very helpful advice. Delivery was on time within the time slot and they phoned me 30 minutes prior to arrival with the delivery gentleman’s name so as a lady of an older age I felt very safe. Very kind and helpful delivery team. The mattress is of high quality too. I would most certainly recommend.
10 September 2026
Unprompted review
Reply from Bensons For Beds - Ipswich110
We are absolutely delighted to hear about your excellent experience! It's wonderful that you felt no pressure while receiving helpful advice in our shop. We're especially pleased that our delivery team provided such a safe, kind, and helpful service, calling ahead and arriving on time. It's fantastic that you're also happy with the high quality of your new mattress. Thank you for your strong recommendation!
Team Bensons
Janine at benson for beds Ipswich…
Janine at benson for beds Ipswich served us at 630pm on august bank holiday Monday, shortly before closing took the time to sort us out a mattress and finance agreement. Didn’t rush us and made us feel at ease, explained everything in detail. If I needed to buy a mattress every week I’d go back to janine each time 10/10
31 August 2026
Unprompted review
Reply from Bensons For Beds - Ipswich110
Thank you for your wonderful review! We're thrilled to hear that Janine provided you with such attentive service. It's our goal to make every customer feel comfortable and informed. We appreciate your kind words and look forward to welcoming you back whenever you need a new mattress!
Good communication about delivery
Good communication about delivery. Goods delivered to room of choice. Lovely sofa bed
28 August 2026
Reply from Bensons For Beds - Ipswich110
Hi Sue,
Thank you for your lovely review! 😊 We're delighted to hear you were kept well informed throughout the delivery process and that our team delivered your purchase to your room of choice. Most importantly, we're thrilled you're loving your new sofa bed! 🛋️✨
We hope it brings you plenty of comfort, whether you're relaxing during the day or hosting overnight guests. Thank you for choosing us,
Megan | Customer Care Specialist😊
I purchased 2 Mattresses and was so…
I purchased 2 Mattresses and was so happy with my Nights Sleep.😴
The Customer Service was Brilliant and delivery was perfect to.
Thank you loads x
20 August 2026
Reply from Bensons For Beds - Ipswich110
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our mattresses and customer service. It brings us so much joy to know that you were able to get a good night's sleep. We appreciate your support and hope to serve you again in the future. Sweet dreams! 😴
Reply from Bensons For Beds - Ipswich110
Hi Phil,
Thank you for your feedback! 😊 Sometimes the best reviews are the simplest ones... everything was good is music to our ears! 🎉🛏️
We're delighted you had a positive experience and appreciate you taking the time to share it. Thanks for choosing us, and we hope you're enjoying many comfortable nights ahead,
Megan | Customer Care Specialist⭐
Excellent service through the whole…
Excellent service through the whole process. Best customer experience for a long time.
18 August 2026
Reply from Bensons For Beds - Ipswich110
Hi David,
Thank you for your fantastic feedback! 😊 "Best customer experience for a long time" has definitely put a smile on our faces! 🌟
We're delighted to hear that everything went smoothly from start to finish and that our team delivered the level of service you deserve. Thank you for choosing us, and here's to many happy nights enjoying your new bed,
Megan | Customer Care Specialist🛏️
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