Benson's staff know their stuff informative and super helpful, first place we go to when looking for beds and furniture, we have just having new wardrobes installed looking forward to see them this... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Connor came to assist us as soon as we entered the shop After finding out our specific needs he showed us relevant items & gave us important tips so together we customised the bed & headboard that... See more
Company replied
Absolutely brilliant service from Terry and mate at Bensons for Beds! 😄 From start to finish, the delivery was spot on. Terry was friendly, helpful and clearly knew what he was doing. He arrived on t... See more
Company replied
The people who delivered our bed and mattresses were great and a real credit to Bensons. Tjey were careful, and thorough. Only disappointment was missing matress protector. But hoping to receive that... See more
Company replied
Company details
About Bensons For Beds - Huntingdon577
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 38 St Peters Road, PE29 7DA, Huntingdon, Cambridgeshire, United Kingdom
- 1480457659
4.7
Excellent
305 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and friendly showed me…
Very helpful and friendly showed me different bed bases good value for money I'm very happy brought my base in the sale
26 March 2025
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that you found our team helpful and friendly! We appreciate your positive feedback on our bed bases and the value you received during the sale. Thank you, Megan at Customer Care
The experience was really great with…
The experience was really great with all the advice they gave and what was best in terms of what we wanted and needed
7 March 2025
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that you found our advice helpful in choosing what best suits your needs. We appreciate you taking the time to share your experience, Megan at Customer Care
We saw Tony at Huntingdon who showed us…
We saw Tony at Huntingdon who showed us the range of beds and left us to browse and select one. He dealt with all the paperwork of the sale clearly and advised the delivery date which was quick. We now await delivery. In the meantime we have received updates and information from Bensons.
28 February 2025
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that you found the perfect bed! It's great to know the purchase process was clear and the delivery date was suitable. We appreciate your positive feedback and hope you enjoy your new bed. Take care, Megan at Customer Care
We'd been thinking about a new bed....
We'd been thinking about getting a bed with zip and lock mattresses for a while and just happened to be passing Bensons in Huntingdon.......great salesperson Tony......we had no intention of buying that day and he just showed us which bases, mattresses and headboards were available in our chosen size and then left us alone to mooch round and try out........SOLD!! That's the way to do it. Looking forward to receiving our new bed.
27 February 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that you found the perfect bed with the help of our colleague. It's great to know that the shopping experience met your expectations. We appreciate your positive feedback and hope you enjoy your new bed, Megan at Customer Care
customer service at a high level
22 February 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
We appreciate your feedback and are happy our customer service met your expectations. Thank you, Megan at Customer Care
very comfortable experience
A hassle free experience. Given advice when we asked for it but no pushy salesman just a very helpful one.
19 February 2025
Unprompted review
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that you had a hassle-free experience! It's great to know our advice was helpful and our team provided a positive, no-pressure environment. Thanks for your feedback, Megan at Customer Care
Friendly staff Helpful
Friendly staff . Pointed me in direction of what I was looking for . Left me to look around . Not Harrased . Great experience
10 February 2025
Reply from Bensons For Beds - Huntingdon577
We're glad you enjoyed your experience. It's great to hear our staff was helpful and provided a relaxed atmosphere while you shopped. Thank you for your feedback, Megan at Customer Care
Great buying experience
Great customer service. Very knowledgeable staff but with no pushy sales tactics. We had time to browse and make an informed decision.
1 February 2025
Reply from Bensons For Beds - Huntingdon577
We appreciate you sharing your experience! We're happy to hear that our team was knowledgeable and provided a comfortable environment for you to make a decision. Take care, Megan at Customer Care
Excellent customer service in your…
Excellent customer service in your Huntingdon store
21 January 2025
Reply from Bensons For Beds - Huntingdon577
We're happy to hear you received excellent customer service in our Huntingdon store. Thank you for your valuable feedback, Megan at Customer Care
The salesperson was very helpful.
18 January 2025
Reply from Bensons For Beds - Huntingdon577
We're happy to hear that the salesperson was helpful. Thank you for your positive feedback, Megan at Customer Care
Helpful service
Tony at the Huntingdon branch was very helpful. He gave us plenty of time to go around the showroom and we chose the right bedframe and mattress for our needs.
1 December 2024
Excellent service
We had contemplated phoning customer services for months, finally did and found them to be very helpful. A technician came round within a few days, his name was Ben and he was excellent. He was polite and friendly and sorted the problem with our bed, he found the problem immediately. He even took his shoes off without me even asking. Can't praise Ben and Bensons enough.
26 November 2024
Unprompted review
Very good quality product
8 August 2024
Great service
Great service, friendly and knowledgeable definitely recommend Andy was fab!
23 October 2024
Pleasant experience
The gentleman who served us was so patient and explained everything to us. Very helpful
19 September 2024
Very informative!
Very informative!
Would be 5 stars, mattress protector wasn’t handed over
7 September 2024
Great experience
Great experience! Andy was extremely helpful and answered all our questions.
5 September 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.