From contact with the store to going in and choosing a new mattress and delivery everything was exceptional the staff were all very friendly and informative nothing was too much trouble would definite... See more
Location
Switch locationUnit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB
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Staff were very friendly, helpful and knowledgeable, they talked us through all the different options and let us try out loads of beds. They were not pushy at all they just left us to keep trying the... See more
Company replied
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... See more
Company replied
From start to finish a great experience. Tom in the Hull branch listened carefully to what we wanted gave us great unhurried advice. We did not feel pressured and came away feeling valued. We came awa... See more
Company replied
Company details
About Bensons For Beds - Hull678
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, United Kingdom
- 1482219147
4.9
Excellent
595 reviews
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Kept informed on delivery dates and…
Kept informed on delivery dates and times. Deliver drivers respected my property and progressed with care
12 September 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear that you were kept well-informed about your delivery and that our drivers were respectful and careful. Thank you for your kind feedback!
Team Bensons
Excellent service throughout
Excellent service throughout.
Store experience was excellent and staff member Mike was extremely helpful.
Delivery was on time and the Driver Brad and driver assistant Adam were wonderful, polite and very helpful.
14 September 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear about your excellent experience with us! It's wonderful that our store team was helpful and that your delivery was on time with polite and helpful drivers. Thank you for sharing your positive feedback.
Team Bensons
Very pleased with the service
7 September 2026
Reply from Bensons For Beds - Hull678
Hello Mrs Marsh, thank you for the kind words and i'm happy you were pleased with the service. Kind Regards Mike.
Thankyou!! It was a great experience in me choosing the right mattress.
Sales manager was engaging and led us to the right product for our needs.
7 September 2026
Unprompted review
Great service
8 September 2026
Reply from Bensons For Beds - Hull678
Thank you for your wonderful review! We're so pleased to hear that our happy with the service provided.
Team Bensons.
Great attention to your needs
2 September 2026
Reply from Bensons For Beds - Hull678
Thank you for your kind review. Team Bensons Hull.
Worth a visit in store
Go in store find the mattress you like and then order online, we got free shipping and a lowered price our mattress was on offer online but great choice to choose from and the firmness in store checker helped focus us
1 September 2026
Unprompted review
All relevant information given and then…
All relevant information given and then time to look around on our own. Purchase made via Tom, who dealt with the transaction in a professional and friendly manner.
3 September 2026
Reply from Bensons For Beds - Hull678
Thank you for your kind review. It is so nice to hear the feed back of a store visit. Team Bensons Hull.
The helpfulness of the staff,
31 August 2026
Reply from Bensons For Beds - Hull678
Thank you for your kind review. I will pass on the great feedback. Team Bensons
From contact with the store to going in…
From contact with the store to going in and choosing a new mattress and delivery everything was exceptional the staff were all very friendly and informative nothing was too much trouble would definitely recommend to family & friends without a doubt! We got a great deal as well. We have used Bensons for years would always use them first choice. So thank you again Bensons great job!
27 August 2026
First time purchasing from Benson
First time purchasing from Benson, the staff at the Hull branch were friendly and informative with no hard sell. A pleasant experience.
26 August 2026
Unprompted review
Reply from Bensons For Beds - Hull678
We're so pleased to hear that you had such a pleasant first experience purchasing from us! It's wonderful that our team at the Hull branch was friendly and informative without any hard sell.
Team Bensons
Highly recommended
Helpful, well-informed staff at the store. Mattress delivered on time and expertly manoeuvred upstairs and onto bed frame. Followed by a good night's sleep.
23 August 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear that our staff were helpful and well-informed. It's wonderful that your mattress was delivered on time and expertly maneuvered, leading to a good night's sleep!
Team Bensons
Member of staff was very helpful and…
Member of staff was very helpful and helped us pick the bed that we best described we wanted. No hassle to buy, not a typical pushy salesman.
18 August 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear that our member of staff was very helpful in assisting you to pick the perfect bed. It's wonderful that you felt no pressure to buy!
Team Bensons
Tom the salesman in the St Andrews Quay…
Tom the salesman in the St Andrews Quay store in Hull was extremely helpful, knowledgeable, friendly and true to his word. The service and delivery was excellent.
2 August 2026
Reply from Bensons For Beds - Hull678
Hello Mrs Hale,
Thank you for your fantastic feedback! 😊 It sounds like Tom in our St Andrews Quay, Hull store really delivered the full package. From expert advice and friendly service to keeping his promises, he certainly knows how to make bed shopping feel easy! 🛏️
It's always great when everything comes together perfectly from showroom to doorstep. 🚚😊
We'll be sure to pass your kind words on to Tom. Thank you for choosing Bensons, and we hope you're enjoying many nights of comfortable, well-earned sleep,
Megan | Customer Care Specialist!
The staff were very…
The staff were very friendly,informative and very professional. My husband and I had a very positive experience at the Hull store
20 August 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear that you and your husband had such a positive experience at our Hull store. It's wonderful to know that our team was friendly, informative, and professional.
Team Bensons
Great buying experience
Staff were very friendly, helpful and knowledgeable, they talked us through all the different options and let us try out loads of beds. They were not pushy at all they just left us to keep trying the three mattresses we had narrowed it down to. We made a decision and the payment process was fast efficient and again not pushy in anyway.
19 August 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team was friendly, helpful, and knowledgeable, and that you felt no pressure while trying out the different options. We're delighted the payment process was fast and efficient.
Team Bensons
Loverly staff gave me plenty of…
Loverly staff gave me plenty of information about the bed that I bought delivered on time it was an excellent service from start to finish thank you so much to everyone involved.
15 August 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear that our staff provided you with plenty of information and excellent service from start to finish. It's wonderful that your bed was delivered on time!
Team Bensons
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