Friendly and helpful staat the store, abke to lay and try many mattress and pillows. Also used the bed that analysed which mattress suited my body which was useful. Kept me regular updated via email... See more
Company replied
Location
Switch locationUnit 3 The Hydro Retail Park, Ripon Road, HG1 2BS Harrogate, North Yorkshire, GB
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We were looking for a replacement mattress but were right at the beginning of the search and decided to pop out to our nearest bed store for an initial look - Bensons For Beds (although we thought it... See more
Company replied
Great service in store, beds just what we wanted with great delivery / installation guys and very good value especially when paying via IFC.
Company replied
The Bensons for Bed delivery experience was excellent. They informed 3 days before the delivery, they arrived on time as promised to deliver and assemble the bed and look after the new mattress. Very... See more
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Company details
About Bensons For Beds - Harrogate236
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 The Hydro Retail Park, Ripon Road, HG1 2BS, Harrogate, North Yorkshire, United Kingdom
- 1423536017
4.9
Excellent
255 reviews
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Comfy Mattresses- Your colleague was very informative &…
Your colleague was very informative & helpful. Thank you
27 August 2026
Reply from Bensons For Beds - Harrogate236
We're so pleased to hear that our colleague was very informative and helpful during your visit. Thank you for taking the time to share your positive experience with us!
Team Bensons
Great service from start to finish
Great service from start to finish. All of the staff were so helpful in the shop and the delivery guys were superb. Thank you
15 August 2026
Reply from Bensons For Beds - Harrogate236
We're so pleased to hear that you received great service from start to finish. It's wonderful that our staff were helpful and our delivery team was superb. Thank you for your fantastic feedback!
Team Bensons
Ann went above & beyond very friendly…
Ann went above & beyond very friendly knowledgeable pleasure to purchase the bed from her
18 August 2026
Reply from Bensons For Beds - Harrogate236
We are so happy to hear about your positive experience with our team member. We truly appreciate your kind words and your business.
Team Bensons
Fantastic service from the two ladies…
Fantastic service from the two ladies at the Harrogate store, only know one of their names, Shirilee (I may have spelt this incorrectly, apologies) Answered all my questions and very pleased with the service I received last week.
15 August 2026
Reply from Bensons For Beds - Harrogate236
Thank you for your fantastic review! We're delighted to hear that our team members at the Harrogate store provided such excellent service and answered all your questions. We're so pleased you had a positive experience.
Team Bensons
Good shocked shop
Good stocked shop, fully equipped with what is necessary for a good bed. Staff, special Anne, knowledgeable and friendly.
1 August 2026
Reply from Bensons For Beds - Harrogate236
We're so pleased to hear you found our shop well-equipped and that our staff, especially Anne, were knowledgeable and friendly. Thank you for your wonderful feedback!
Team Bensons
Great place to shop
Bensons have become a quality outfit in recent times. Richard at Harrogate provides excellent customer service and great advice. Delivery was seamless, clearly communicated and nice delivery guys.
12 July 2026
Reply from Bensons For Beds - Harrogate236
Thank you for your fantastic review! We're delighted to hear that you've noticed our commitment to quality and that our team member in Harrogate provided excellent customer service and advice. It's also wonderful to know that your delivery was seamless and handled by nice delivery guys.
Team Bensons
Excellent service, staff very knowledgeable
Fantastic service from Richard. We came in with a limited budget. He took the time to find us a bed to suit our needs and budget. The service given was seamless and courteous. He explained all the options available.
4 August 2026
Unprompted review
Reply from Bensons For Beds - Harrogate236
We're so pleased to hear that Richard provided such fantastic service! It's wonderful that they took the time to help you find a bed that suited your needs and budget, and that the service was seamless and courteous. We appreciate your lovely feedback.
Team Bensons
We had dealt with Ann at Bensons…
We had dealt with Ann at Bensons Harrogate a few years ago, and the service we had was excellent! We felt it was easy to make the decision on the bed and mattress we wanted. We would reccomend Bensons as a shop.
1 August 2026
Reply from Bensons For Beds - Harrogate236
Thank you for your wonderful review! We're delighted to hear that you had such an excellent experience with us a few years ago and that Ann made the decision-making process easy for your bed and mattress. We truly appreciate your recommendation!
Team Bensons
Good service
Good service, good communication around delivery, very flexible ( i had to postpone my delivery after it has been scheduled and this was done without a fuss). Delivery guys were friendly efficient and fast !
3 August 2026
Reply from Bensons For Beds - Harrogate236
We're so pleased to hear you experienced good service and communication regarding your delivery. It's wonderful that we could be flexible when you needed to postpone, and that our delivery team was friendly, efficient, and fast! Thank you for sharing your positive feedback.
Team Bensons
Friendly Customer Service
Welcoming friendly service. Imparted good technical knowledge and advice.
30 July 2026
Reply from Bensons For Beds - Harrogate236
We're so pleased you experienced welcoming, friendly service and found our team imparted good technical knowledge and advice. Thank you for your kind words!
Team Bensons
Friendly, helpful staff
Richard, the salesman at the Harrogate branch, was so helpful. He showed us different beds and mattresses. We got a delivery date arranged whilst we were buying. The delivery men were quick and efficient and friendly. Would definitely recommend Benson's for Beds based on our experience.
10 July 2026
Reply from Bensons For Beds - Harrogate236
We're so pleased to hear about your excellent experience with our team, especially the helpful assistance from our salesperson. It's wonderful that your delivery was arranged smoothly and that our delivery team was quick, efficient, and friendly.
Overall good experience and solid…
Overall good experience and solid customer service and delivery. No complaints. We chose the mattress we wanted, but if anything could be done better, it would be helping by sharing experiences from other customers when asked instead of making me Google it. That would make it 5*.
10 July 2026
Reply from Bensons For Beds - Harrogate236
We're so pleased to hear you had a good overall experience with our customer service and delivery! We appreciate your feedback regarding sharing customer experiences; it's a valuable suggestion we'll certainly consider to enhance our service.
Team Bensons
Richard was brilliant
Richard was brilliant. He showed us the mattresses we had been recommended with no pushy salesman tactics. Gave us space to make a decision and guided us through the whole process. A credit to Bensons. 5 stars.
5 July 2026
Reply from Bensons For Beds - Harrogate236
We're so pleased to hear our team provided such brilliant service, guiding you through the process without any pressure. It's wonderful that you felt given space to make your decision.
Good buying expereince
Shirelle took great care to ensure we knew exactly what we we were buying
5 July 2026
Reply from Bensons For Beds - Harrogate236
We're so pleased our team member ensured you were fully informed about your purchase. Thank you for your kind words!
Good and helpful advice
Good and helpful advice, I was made aware of benefits of the choices I made, no pressure to purchase, I was offered and able to take advantage of current discounts and benefits. Communication re my order was excellent and in timely manner. When my originally scheduled delivery date proved to be inconvenient I was able to re-book without a problem and I was advised that same day of the re-scheduled delivery date. In-store staff were friendly and helpful throughout the process.
25 June 2026
Reply from Bensons For Beds - Harrogate236
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful advice and that your delivery was handled smoothly. Thank you for your kind words.
Team Bensons
Reply from Bensons For Beds - Harrogate236
We're delighted our team was friendly and organized. Thank you!
Team Bensons
From finding the right bed to having it…
From finding the right bed to having it delivered went without a hitch. The in shop experience using the simulator was enlighting and put is in the right direction for choice of bed.
18 June 2026
Reply from Bensons For Beds - Harrogate236
We're so pleased your experience, from finding the right bed to delivery, went smoothly. It's wonderful that our in-store simulator helped you choose!
Team Bensons
Ann the sales lady was excellent and…
Ann the sales lady was excellent and spent time with me to ensure I picked the best mattress for my lower back problems.
20 June 2026
Reply from Bensons For Beds - Harrogate236
We're so pleased our team provided excellent assistance, ensuring you found the perfect mattress for your needs. Thank you for your kind words!
Team Bensons
Great from store to door!
Smooth, excellent service from the store to the door! Knowledgeable staff in store no pushy sales techniques and was genuinely interested in getting the right mattress for me.
The delivery team arrived when they said they would were polite and quick.
12 June 2026
Reply from Bensons For Beds - Harrogate236
We're so pleased you experienced smooth, excellent service from our knowledgeable team. It's wonderful that delivery was on time and efficient. Thank you for your feedback!
Team Bensons
Very helpful assisted us with exactly…
Very helpful assisted us with exactly what wanted.
28 May 2026
Reply from Bensons For Beds - Harrogate236
We are so pleased we could assist you exactly as you wished. Thank you for your kind words!
Team Bensons
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