My wife and I were welcomed into the store give some information about the store and then left alone to look around, which is how we like it. Andy wasn't to far away for us to ask him questions. we ha... See more
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Firstly the lady assistant at their Gillingham store (Wendy) The service, delivery all went as they said it would
What a great experience we had purchasing our adjustable bed at your store in Gillingham. Odette, Andy and the team were welcoming without pressure and really made us feel at ease. Their knowledge of... See more
Company replied
Delivery was great no problems. We was a bit disappointed that the bed base material was not the same as the sides, and also the drawers are on the wrong side which means that they are against the wal... See more
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Company details
About Bensons For Beds - Gillingham593
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, United Kingdom
- 1634378333
4.8
Excellent
287 reviews
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The sales lady was very helpful
12 January 2024
Very helpful without being pushy
The sales assistant was very helpful and not too pushy. She left us on our own so we could try several mattresses out without her hovering around. When we asked questions she was helpful in making suggestions without pushing anything on us. I would recommend to other customers
9 January 2024
Excellent customer service
Excellent customer service from the floor team. They understood what we wanted and helped us to make choices we were happy with. Courteous and professional.
8 January 2024
I would like to say what a world class…
I would like to say what a world class service Gemma did for your company made me and my partner feel so welcomed and knew exactly what kind of bed we needed to. She has a smile on her face to going forward I will share my whole experience to anyone wanting a new bed world class!!! Thank you so much Gemma at the Gillingham branch kind regards Anthony & Sophie x
9 January 2024
Avery pleasant and helpful assistant
Avery pleasant and helpful assistant. Nothing was too much. I think buying a bed is one of the most important purchases and he did not rush us at all.
9 January 2024
Great service
The lady that served us was so helpful. She gave us lots of advice. We would definitely recommend .
7 January 2024
Great help
Richard was very knowledgeable and helpful in helping us find a mattress we liked.
7 January 2024
not pressured by sales staff
not pressured by sales staff, good selection of matrasses, great prices due to the sales
4 January 2024
Really helpful non-pushy salesperson
Really helpful non-pushy salesperson. Very informative, helped us to choose and make up our minds.
2 January 2024
The sales team at Benson for bed was…
The sales team at Benson for bed was excellent really knowledgeable not pushy and really patient while we struggled to make a decision
4 January 2024
Knowledgeable staff
Knowledgeable staff, helpful, competent with paperwork and not pushy.
1 January 2024
Very helpful no pressure given to buy products
Very helpful and no pressure given to buy product
31 December 2023
Very helpful and informative.
28 December 2023
Outstanding customer service and great…
Outstanding customer service and great competitive prices unlike the the well known bed store next door
29 November 2023
Excellent in store service
Purchased a new headboard from the Gillingham store. I located the store / product online some time ago and finally got round to placing the order as I happened to be passing. The member of staff who served me was very helpful and quickly identified the headboard I wanted and guided me through various options. The order process was straightforward and delivery dates etc were clearly explained. Overall an excellent experience and I now await the arrival of the item.
29 November 2023
Wendy
Wendy, the sales lady was the perfect person to sell your beds. She was helpful, friendly and not pushy, unlike Dreams that we went into first!! We were more than happy to buy from her.
We felt her opinion was truthful and sound. Thoroughly rec (and will do).
15 November 2023
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