Joshua was very professional and helpful at Bensons in Straiton Edinburgh. He talked me through all possible options and offered alternative options that were in my price range. The process was easy... See more
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Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several... See more
Company replied
I found a bed elsewhere so l phoned to cancel and the gentleman who l met on the shop contacted me, to see if l was going ahead with the purchase. I was surprised when l was asked to return the bed c... See more
Company replied
I’ve already done this twice. Generally I was pleased with contacts with Bensons- some glitches eg head board and base didn’t match. Also problem with non delivery of mattress protectors Andy reques... See more
Company details
About Bensons For Beds - Edinburgh663
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4b Straiton Retail Park, EH20 9PW, Straiton, Edinburgh, United Kingdom
- 1314402029
4.9
Excellent
269 reviews
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Every person i spoke to were extremely…
Every person i spoke to were extremely helpful, and the 2 guys that delivered the beds were absolutely brilliant.
27 July 2026
Reply from Bensons For Beds - Edinburgh663
Thank you for your wonderful feedback! We're so pleased to hear that everyone you spoke to was extremely helpful, and that our delivery team made such a great impression. We'll be sure to pass your kind words on to the two delivery colleagues. We really appreciate your support and hope you enjoy your new beds! 😊
Good service,delivery and staff
20 July 2026
Reply from Bensons For Beds - Edinburgh663
We are so pleased to hear that you experienced good service, delivery, and found our staff to be wonderful. Thank you for your kind feedback!
Team Bensons
Reply from Bensons For Beds - Edinburgh663
We're so pleased to hear you received lots of help from our salesperson and that our delivery staff were excellent. Thank you for sharing your positive feedback!
Team Bensons
Joshua was very professional and…
Joshua was very professional and helpful at Bensons in Straiton Edinburgh. He talked me through all possible options and offered alternative options that were in my price range. The process was easy and completely stress free.
17 July 2026
Reply from Bensons For Beds - Edinburgh663
We're so pleased to hear that our colleague was very professional and helpful, talking you through all possible options. It's wonderful that they offered alternatives within your price range, making the process easy and stress-free.
Thank you for your positive review - Lauryn at Customer Care
Reply from Bensons For Beds - Edinburgh663
We're so pleased to hear you found our selection of beds to be good and our staff to be knowledgeable. Thank you for sharing your positive experience!
Staff is very helpful
Staff is very helpful! She is also very knowledgable about the beds!
5 July 2026
Reply from Bensons For Beds - Edinburgh663
We're so pleased our staff was helpful and knowledgeable about our beds. Thank you for sharing your positive experience!
Reply from Bensons For Beds - Edinburgh663
We are so pleased you found our team friendly, informed, and clear without being pushy. We truly appreciate your kind words and positive feedback!
Reply from Bensons For Beds - Edinburgh663
Thank you for your feedback! We're really pleased to hear you experienced great service all around. We truly appreciate your kind words.
Team Bensons
Reply from Bensons For Beds - Edinburgh663
We are so pleased you found our team friendly, efficient, and helpful. We truly appreciate your kind words and positive feedback!
Team Bensons
Choosing A Bed Made Easy
Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several mattresses and was very knowledgeable regarding all of the products. We returned for a second visit to make changes to our order and Hannah was extremely helpful and gave us great advice. Definitely recommend purchasing a bed from Bensons. Waiting for delivery early August.
9 June 2026
Reply from Bensons For Beds - Edinburgh663
We're so pleased to hear that our team provided such helpful guidance and expertise during your bed selection process. It's wonderful that you had such a positive experience, and we appreciate your recommendation!
Team Bensons
Really positive experience from start…
Really positive experience from start to finish, the sales assistant Gabriel was excellent, communication and delivery ran like clockwork and our new bed is amazing.
15 June 2026
Reply from Bensons For Beds - Edinburgh663
We're so pleased to hear you had such a positive experience from start to finish. We are glad our team provided excellent service and that you love your new bed!
Team Bensons
We bought 2 mattresses from Straiton…
We bought 2 mattresses from Straiton store today. Hannah and Peter dealt with our order and both were excellent. Would definitely recommend this store.
15 June 2026
Unprompted review
Reply from Bensons For Beds - Edinburgh663
We're so pleased to hear about your positive experience at our Straiton store! It's wonderful that our team provided such excellent service. Thank you for your recommendation!
Team Bensons
Ordered what was required
Ordered what was required, kept well updated on progress of order. Very helpful staff.
14 June 2026
Reply from Bensons For Beds - Edinburgh663
We're so pleased we kept you updated and our team was very helpful. Thank you for your kind feedback!
Team Bensons
Craigleith retail park Edinburgh
Good customer service and information.
Craigleith retail park Edinburgh
Good communicator in Josh
5 June 2026
Reply from Bensons For Beds - Edinburgh663
We're happy to hear you received good service and information. We appreciate your positive feedback!
Team Bensons
Reply from Bensons For Beds - Edinburgh663
We're glad our team was helpful. Thank you!
Team Bensons
Stephen
Stephen, who helped me in the Straiton store, was very helpful, informative, and allowed me as much time as I needed to establish exactly what my requirements were.
The planning of delivery, follow ups by text, and the actual delivery were impeccably carried out.
24 May 2026
Reply from Bensons For Beds - Edinburgh663
We're so pleased to hear our team provided such helpful and informative assistance, ensuring you had ample time to make your decision. It's wonderful that the delivery process was impeccably carried out!
Team Bensons
Would recommend!
Great experience had when in buying a new bed and mattress. I had a wonderful advisor called Hannah who was very knowledgeable, helpful and polite. She went above and beyond when we were trying to organise delivery times. Would recommend!
23 May 2026
Reply from Bensons For Beds - Edinburgh663
We're so pleased you had a great experience buying your new bed and mattress! It's wonderful our advisor was knowledgeable and went above and beyond. Thank you for your recommendation!
Team Bensons
Assistant in shop very helpful.
Assistant in shop helpful.
Great communication about delivery.
Delivery on time.
25 May 2026
Reply from Bensons For Beds - Edinburgh663
We're so glad our team was helpful and your delivery was on time. Thank you for your feedback!
Team Bensons
Bensons service from showroom to…
Bensons service from showroom to delivery has been excellent. Delighted with new mattress.
23 May 2026
Reply from Bensons For Beds - Edinburgh663
We're so pleased your experience from showroom to delivery was excellent! We're glad you love your new mattress.
Team Bensons
Reply from Bensons For Beds - Edinburgh663
We're so pleased you had great service and easy delivery! Thank you for your kind words.
Team Bensons
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