Bensons For Beds - Dumfries686 Reviews 

195
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TrustScore 5 out of 5

4.8

Unit 7b Cuckoo Bridge Retail Park, DG2 9BF Dumfries, Dumfriesshire, GB

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Rated 5 out of 5 stars

The staff in Dumfries were very helpful and didn't rush me into a decision. The service which you offer that sets up the new bed and removes the old one is very helpful.

Company replied

Rated 5 out of 5 stars

We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... See more

Rated 3 out of 5 stars

Bed was delivered but not built as expected. Not sure where that went wrong. Pretty sure I asked for a build. Delivery people not particularly helpful though they had had a rough start to the day (fla... See more

Company replied

Rated 5 out of 5 stars

Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... See more


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Dumfries686

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, United Kingdom

  • 1387214381

4.8

Excellent

TrustScore 5 out of 5

195 reviews

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4.8

All reviews

(195)

26,477 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff

Helpful staff, good price

1 January 2025
Bensons For Beds - Dumfries686 logo

Reply from Bensons For Beds - Dumfries686

We appreciate your positive feedback! We are glad our staff was helpful and our prices met your expectations. Thanks for your business, Megan at Customer Care

Rated 5 out of 5 stars

Kristi was very welcoming from the…

Kristi was very welcoming from the start of our visit. Very knowledgeable and provided great information and allowed us time in selecting the correct mattress to meet our needs.

8 January 2025
Bensons For Beds - Dumfries686 logo

Reply from Bensons For Beds - Dumfries686

We're happy to hear that you felt welcomed and well-informed during your visit. It's great to know the information provided assisted you in selecting the right mattress to meet your needs. Thank you for your positive feedback, Megan at Customer Care

Rated 5 out of 5 stars

Wonderful service

From the time I walked in to the store until the time I left , Kristi the sales representative was so lovely, she was so friendly, cheery and very helpful . I walked out of the store buying a brand new mattress and sofa bed and felt very pleased with my purchases and the experience and service I had received . Kristi is an absolute asset to Benson’s Dumfries store .

6 October 2024
Rated 5 out of 5 stars

Purchase of a Bed at Bensons, Dumfries

I went in twice to Bensons to enquire about a bed! The member of staff I initially dealt with was very helpful with good advice especially about the mattress we eventually purchased! I went back with my husband but the member of staff I initially dealt with was not there. However we got excellent help and advice from another member of staff called Charlie who also answered all our questions and was very helpful which helped us to finally make our decision about the bed and mattress we purchased. Kristie who works in the store also helped us when it came to choosing a headboard! I came out feeling very satisfied with the helpful, friendly staff.

16 August 2024

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