Bensons For Beds - Dover575 Reviews 

320
•
TrustScore 5 out of 5

4.8

Unit A Honeywood Retail Park, Honeywood Road, CT16 3FF Dover, Kent, GB

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Rated 5 out of 5 stars

Attentive from the moment we walked though the door. Starr was welcoming, friendly and knowledgeable. She helped us pick out the right product and ensured we were fully informed. Quick delivery a... See more

Company replied

Rated 5 out of 5 stars

Showroom staff very helpful, knowledgeable and explained everything very clearl, including the delivery routine. Delivery guys were very polite and did everything that the showroom staff said they w... See more

Rated 5 out of 5 stars

Katie was very informative without being pushy, very patient and explaining things more than once if required. At no time did we feel pressured to make a decision, not that it would have worked if she... See more

Company replied

Rated 5 out of 5 stars

The young man who assisted us was polite and extremely helpful in providing information about the product. He was not pushy and gave us plenty of time to make our decision to purchase. We had visite... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Dover575

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit A Honeywood Retail Park, Honeywood Road, CT16 3FF, Dover, Kent, United Kingdom

  • 1304821623

4.8

Excellent

TrustScore 5 out of 5

320 reviews

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4.8

All reviews

(320)

26,554 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Andrew and Paula are a credit to your company.
Both of these staff members were knowledgeable, approachable and patient.
My husband and I have completely renovated our bedroom with a luxury bed and brand new furniture and we couldn't have been more pleased with the customer service we received.

17 September 2024
Rated 5 out of 5 stars

Fantastic Service

Very helpful customer assistant who was extremely knowledgeable regarding the various products available and what would be good. She also applied an additional discount as we have ordered 3 beds in the last few years from them. Excellent service.

I'm looking forward to laying comfortably at night on my new igel mattress and ottoman base.

1 September 2024
Rated 5 out of 5 stars

The whole experience was excellent

The whole experience was excellent, My wife suffers with a bad back and so one of our ideas was to get a new mattress, and Katie (who was so helpful) went through everything, my wife tried out the test bed to get the right requirement and then we chose a mattress from there. Everything was explained throughout the process.

18 July 2024
Rated 5 out of 5 stars

An excellent buying experience

The showroom was pleasant with a wide variety of beds, mattresses & headboards to look at. Apparently there was another floor above with even more stock, but sometimes 'less is more'! i.e. too much choice can be daunting. Fortunately, I already knew what type of bed & headboard I wanted, but wasn't too sure about the mattress. The sales assistant, Katie, introduced me to Benson's latest in mattress design - the i Gel with graphene technology. Perfect for me as I'm always too warm in bed & suffer from back pain due to scoliosis. Katie was both helpful & knowledgeable, without making me feel pressurised in any way. I left with a couple of useful quotations to do some further research. On my 2nd visit, encouraged by her friendly, easy manner Katie put a package of products together, informing me that the bed & headboard I had chosen now attracted further discounts. I was very pleased with the outcome as the total cost came in under my budget. I should also mention her colleague, Paula. They make a great team, creating a relaxed & friendly environment in which to make some difficult decisions. Thank you Bensons!

28 July 2024
Rated 5 out of 5 stars

Happy customer

The sales assistant was very welcoming and helpful.
I had found a better price online which she matched.
Overall very pleasant experience.

10 July 2024

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